Communication Lines for Fire Alarms and Elevator Alerts Sourcing Event

Location:	North Carolina
Posted:	Nov 13, 2025
Due:	Feb 13, 2026
Agency:	State Government of North Carolina
Type of Government:	State & Local
Category:	D - Automatic Data Processing and Telecommunication Services J - Maintenance, Repair, and Rebuilding of Equipment
Solicitation No:	Doc1724902305
Publication URL:	To access bid details, please log in.

Solicitation Number:	Doc1724902305
Project Title:	Communication Lines for Fire Alarms and Elevator Alerts Sourcing Event
Description:	Communication Lines for Fire Alarms and Elevator Alerts
Opening Date:	2/13/2026 2:00 PM
Posted Date:	11/14/2025
Status:	Open
Department:	STATE OF NC - STATEWIDE IT PROCUREMENT OFFICE


Solicitation Number * Doc1724902305	Department STATE OF NC - STATEWIDE IT PROCUREMENT OFFICE	Status Reason Open
Opening Date 2026-02-13T14:00:00.0000000	Posted Date * 2025-11-13T21:36:37.0000000Z	Commodity Code Telecommunication Services
Mandatory Conference/Site Visit — —	Special Instructions —	Solicitation Type * Select RFP IFB RFI
Owner Renee Schumacher
Description Communication Lines for Fire Alarms and Elevator Alerts

Attachments Communication Lines for Fire Alarms and Elevator Alerts RFP DIT-500351-000.pdf (741.13 KB) Attachment I - Question Submission Template - Communication Lines for Fire Alarms and Elevator Alerts RFP - DIT-500351-000.docx (17.32 KB) Attachments A-H and J - Communication Lines for Fire Alarms and Elevator Alerts RFP – DIT-500351-000.docx (121.03 KB)

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STATE OF NORTH CAROLINA

REQUEST FOR PROPOSAL NO. DIT-500351-000

Department of Information Technology

Refer ALL inquiries regarding this RFP to:

Name: Reneé Medlin Schumacher

Email: renee.shumacher@nc.gov

Contract Name: Communication Lines for Fire Alarms

and Elevator Alerts

Responses Due: 02/13/2026 – 2:00 PM ET

Issue Date: 11/13/2025

Commodity Code: 432231, 432232, 432233, 721516,

811617

Using Agency: Statewide

Requisition No.: N/A

OFFER

The State seeks offers for Services and/or goods described in this solicitation. All offers and responses received

shall be treated as Offers to contract as defined in 9 NCAC 06A.0102(12).

EXECUTION

In compliance with this Request for Proposal (RFP), and subject to all the conditions herein, the undersigned

offers and agrees to furnish any or all Services or goods upon which prices are offered, at the price(s) offered

herein, within the time specified herein.

Failure to execute/sign offer prior to submittal shall render offer invalid. Late offers are not acceptable.

OFFEROR:

STREET ADDRESS:

P.O. BOX:

ZIP:

CITY, STATE & ZIP:

TELEPHONE NUMBER: TOLL FREE TEL. NO

NAME & TITLE OF PERSON SIGNING:

FAX NUMBER:

AUTHORIZED SIGNATURE:

DATE:

E-MAIL:

Offer valid for one hundred eighty (180) days from date of offer opening unless otherwise stated here: ____ days

ACCEPTANCE OF OFFER

If any or all parts of this offer are accepted, an authorized representative of the NC Department of Information

Technology (NCDIT) shall affix its signature hereto and any subsequent Request for Best and Final Offer, if

issued. Acceptance shall create a contract having an order of precedence as follows: Best and Final Offers, if

any, Special terms and conditions specific to this RFP, Specifications of the RFP, the Department of Information

Technology Terms and Conditions, and the agreed portion of the awarded Vendor’s Offer. A copy of this

acceptance will be forwarded to the awarded Vendor(s).

FOR NC DIT USE ONLY

Offer accepted and contract awarded this date

, as indicated on attached certification,

(Authorized representative of NC DIT).

Table of Contents

1.0 Anticipated Procurement Schedule ............................................................................................. 1

2.0 Purpose of RFP...........................................................................................................................1

2.1 Introduction ............................................................................................................................. 1

2.2 Agency Background................................................................................................................1

2.3 Summary of Problem Statement.............................................................................................1

2.4 Open Enrollment.....................................................................................................................2

2.5 Contract Term.........................................................................................................................2

2.6 Effective Date ......................................................................................................................... 2

2.7 Contract Type ......................................................................................................................... 3

2.8 Minimum Sales Volume – Reserved.......................................................................................3

3.0 RFP Requirements and Specifications........................................................................................3

3.1 General Requirements and Specifications..............................................................................3

3.2 Security Specifications............................................................................................................4

3.3 Enterprise Specifications ........................................................................................................ 5

3.4 Business and Technical Requirements...................................................................................7

3.5 Business and Technical Specifications...................................................................................8

4.0 Cost of Vendor’s Offer...............................................................................................................16

4.1 Offer Costs ........................................................................................................................... 16

4.2 Payment Schedule – Reserved ............................................................................................ 16

5.0 Evaluation ................................................................................................................................. 16

5.1 Source Selection................................................................................................................... 16

5.2 Evaluation Criteria ................................................................................................................ 17

5.3 Best and Final Offers (BAFO) ............................................................................................... 17

5.4 Possession and Review........................................................................................................17

5.5 Past Performance ................................................................................................................. 18

6.0 Vendor Information and Instructions ......................................................................................... 18

6.1 General Conditions of Offer .................................................................................................. 18

6.2 General Instructions for Vendor ............................................................................................ 19

6.3 Instructions for Offer Submission..........................................................................................22

7.0 Other Requirements and Special Terms ................................................................................... 24

7.1 Vendor Utilization Of Workers Outside of U.S. ..................................................................... 24

7.2 Financial Statements ............................................................................................................ 24

7.3 Financial Resources Assessment, Quality Assurance, Performance, and Reliability –

Reserved........................................................................................................................... 25

7.4 Vendor’s License or Support Agreements ............................................................................ 25

7.5 Resellers – Reserved ........................................................................................................... 25

7.6 Contract Administration ........................................................................................................ 25

7.7 Abnormal Quantity Requests – Reserved.............................................................................26

7.8 Disclosure of Litigation..........................................................................................................26

7.9 Criminal Conviction...............................................................................................................26

7.10 Security and Background Checks.........................................................................................26

7.11 Assurances ........................................................................................................................... 27

7.12 Confidentiality of Offers ........................................................................................................ 27

7.13 Project Management – Reserved ......................................................................................... 27

7.14 Meetings ............................................................................................................................... 27

7.15 Recycling and Source Reduction..........................................................................................28

Communication Lines for Fire Alarms and Elevator Alerts – DIT-500351-000

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May 10, 2024

7.16 Special Terms and Conditions – Reserved...........................................................................28

Attachment A: Definitions....................................................................................................................29

Attachment B: Department of Information Technology Terms and Conditions.................................... 31

Attachment C: Description of Offeror .................................................................................................. 57

Attachment D: Cost Form ................................................................................................................... 59

Attachment E: Vendor Certification Form............................................................................................61

Attachment F: Location of Workers Utilized by Vendor – DISCLOSURE STATEMENT ..................... 62

Attachment G: References..................................................................................................................64

Attachment H: Financial Review Form ................................................................................................ 66

Attachment I: Question Submission Template .................................................................................... 68

Attachment J: Submittal Checklist.......................................................................................................69

Communication Lines for Fire Alarms and Elevator Alerts – DIT-500351-000

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May 10, 2024

1.0 ANTICIPATED PROCUREMENT SCHEDULE

The NCDIT Statewide Information Technology Procurement Office (“SITPO Agency”)

Procurement Agent will make every effort to adhere to the following schedule:

Action

Responsibility

Date

RFP Issued

Written Questions Deadline

Agency’s Response to Written

Questions / RFP Addendum Issued

Responses Due

Contract Award

Protest Deadline

SITPO Agency

Potential Vendors

SITPO Agency

Vendor(s)

SITPO Agency

Responding Vendors

11/13/2025

12/05/2025 – 2:00 PM ET

01/16/2026

02/13/2026 – 2:00 PM ET

TBD

15 Days After Award

2.0 PURPOSE OF RFP

2.1 INTRODUCTION

The purpose of this RFP is to solicit offers and to prequalify Vendors for a Fire Alarm

Communications and Elevator Alert Communications Statewide Term Contract. The State

seeks solutions for fire alarm communication systems and elevator alert (telephony, text, and

video) systems capable of transmitting and monitoring communications, providing

maintenance services, and operating independently of the State’s current IT network without

requiring Vendor access to the network. The solutions will be utilized to address coverage

throughout the State to connect existing fire alarm and elevator alert communication systems

and any new fire alarm and elevator alert communication systems for state agencies, as well

as for non-mandatory entities (i.e., universities, community colleges, schools, and local

governments) on an as-needed basis and in accordance with the terms and conditions of this

RFP.

For State-owned buildings, an outside design engineering firm is required to create, review,

and approve plans through the State Construction Office (“SCO”) before any changes to any

State-run buildings or elevators can be implemented. All work on elevators must be approved

by the North Carolina Department of Labor (“DOL”) prior to construction.

2.2 AGENCY BACKGROUND

The North Carolina Department of Information Technology (NCDIT) is the primary technology

advisor to State agencies and operates as a central IT service provider. NCDIT's mission is

to deliver secure, reliable technologies to help agencies serve citizens in the digital age.

NCDIT oversees state IT projects and manages contracts for goods and services related to

information technology. As part of its responsibilities, NCDIT ensures that State agencies

have access to cost-effective, high-quality IT solutions.

2.3 SUMMARY OF PROBLEM STATEMENT

Many State buildings and elevators have outdated Fire Alarm and Elevator Alert

Communication Transmission systems using POTS (Plain Old Telephone Service) telephony

lines. POTS is an analog telephone line being decommissioned nationwide and replaced with

VOIP (Voice over Internet Protocol) or cellular service. Vendors will be responsible for

providing a telecommunication plan acceptable to NCDIT and the State Construction Office

(SCO) for any State-owned buildings.

Communication Lines for Fire Alarms and Elevator Alerts – DIT-500351-000

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Each building is required to have two (2) telephony lines for the fire alarm alert

communication transmission, while each elevator cab is required to have one (1) telephony

line for communication transmission.

The National Fire Protection Association (NFPA) and the American National Standard Safety

Code for Elevators and Escalators (ANSI), American Society of Mechanical Engineers

(ASME), A17.1(most current version) for elevators and escalators, new buildings, and new

elevators have new safety requirements that must be implemented. As building fire safety

and elevator system codes are amended or adopted, the Vendors must ensure that their

respective systems are up-to-date, both at the time of offer submission and at the time of

contract performance, on all building and elevator safety standards, codes, and laws in

relation to the specifications within this RFP. For each installation, the Vendor shall meet the

requirements that will be detailed by the Authority Having Jurisdiction (AHJ). Please see

Section 3.5.2 for more information on current standards, codes, and regulations.

The State is seeking separate IP (Internet Protocol) and/or cellular communications solutions

for the building’s fire alarm alert and elevator alert communication transmission systems, that

operate independently of the State’s current IT network, do not require Vendor access to the

network, and that provide an Authority Having Jurisdiction (AHJ)-approved monitoring station

for each respective system. Vendors may propose a solution for either the fire alarm alert

communication transmission system or for the elevator alert communication transmission

system individually, or for both systems, provided that each operates independently from the

other.

For State agencies, the Department of Administration (DOA) has a monitoring arrangement

with several State facilities where building fire alarm alerts and elevator alerts are routed to

State Capital Police (SCP). However, there are still thousands of other building fire alarms

and elevator alarm lines currently utilizing POTS and Centrex lines that are not monitored by

the SCP. The goal is to rectify this situation for State agencies only. The State seeks Vendor

solutions that can connect fire alarm and elevator alarm lines for State-run buildings and

elevators to the State Capital Police monitoring station.

For non-state agencies, local governments, universities, community colleges, and non-state-

owned buildings, monitoring services will not be routed to SCP, but the alert may need to go

to those respective entities’ central monitoring team/location.

2.4 OPEN ENROLLMENT

To ensure the contract remains current and includes the latest related telecommunication

solutions or services, the State may, in its discretion, periodically conduct open enrollment of

the contract to consider new Vendors.

2.5 CONTRACT TERM

A contract awarded pursuant to this RFP shall have an effective date as provided in the

Notice of Award. The term shall be three (3) years and will expire upon the anniversary date

of the effective date unless otherwise stated in the Notice of Award, or unless terminated

earlier. The State retains the option to extend the contract for two (2) additional one (1) year

periods at its sole discretion.

2.6 EFFECTIVE DATE

This solicitation, including any Exhibits, or any resulting contract or amendment shall not

become effective nor bind the State until the appropriate State purchasing authority/official

or Agency official has signed the document(s), contract or amendment; the effective award

date has been completed on the document(s), by the State purchasing official, and that date

has arrived or passed. The State shall not be responsible for reimbursing the Vendor for

goods provided nor Services rendered prior to the appropriate signatures and the arrival of

Communication Lines for Fire Alarms and Elevator Alerts – DIT-500351-000

Page 2 of 69

This is the opportunity summary page. It provides an overview of this opportunity and a preview of the attached documentation.

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Communication Lines for Fire Alarms and Elevator Alerts Sourcing Event

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