Enrollment Assistance Program Services

Location:	Pennsylvania
Posted:	Mar 6, 2024
Due:	Apr 23, 2024
Agency:	State Government of Pennsylvania
Type of Government:	State & Local
Category:	G - Social Services R - Professional, Administrative and Management Support Services
Solicitation No:	RFA 11-23
Publication URL:	To access bid details, please log in.

ADVERTISEMENT INFORMATION

General Information

Department for this solicitation:

Procurement

Date Prepared:

03/04/24

Types:

RFA

Advertisement Type:

Service

Materials

Service & Materials

PW Construction

Agency Construction

Real Estate

Solicitation/Project#:

RFA 11-23

Solicitation/Project Title:

Enrollment Assistance Program Services

Description:

The Department of Human Services is seeking an Applicant to provide enrollment, outreach, and educational services to HealthChoices Physical Health (“HC-PH”) program Consumers, and to Children’s Health Insurance Program (“CHIP”) Consumers. The selected Applicant shall provide an independent link between potential and current HC-PH Consumers and the HC-PH Managed Care Organizations (“MCOs”) and between CHIP Consumers and CHIP-MCOs and shall provide information and assistance to help consumers select and enroll in an MCO, choose a Primary Care Provider and complete transfers between MCOs. The administrative processes and activities that support these services promote enrollment services that are unbiased, promote choice, and provide useful and accurate information to potential and current HealthChoices and CHIP Consumers and their families to assist them in making informed decisions.

Department Information
Department/Agency:	Human Services	Delivery Location:
County:	Statewide	Duration:	Three years with one additional two-year option

Contact Information
First Name:	Teresa	Last Name:	Allen
Phone Number: (XXX-XXX-XXXX)	717-787-9200	Email:	RA-PWRFAQUESTIONS@PA.GOV

Solicitation Information
Bids must be received by the purchasing agency on the Solicitation Due Date no later than the Solicitation Due Time as set forth in the solicitation. Any conflict between the dates and/or times contained in the solicitation itself or its attachments and this advertisement shall be resolved in favor of the solicitation.
Solicitation Start Date:	03/06/24
Solicitation Due Date:	04/23/24	Solicitation Due Time:	12:00 PM
Solicitation Opening Date:	04/23/24	Solicitation Opening Time:	12:01 PM
Opening Location:	This Is Not A Public Opening
No. of Addendums:	0

Amended Date:	03/06/24

This procurement has SDB or VBE goals set.

Related Solicitation Files

Original Files

	RFA 11-23 Enrollment Assistance Program.pdf
	Appendix A, Application Coversheet.pdf
	Appendix B, Cost Submittal Worksheet.xls
	Appendix C, Corporate Reference Forms.docx
	Appendix D, Key Personnel Reference Forms.docx
	Appendix E, IT Contract Terms and Conditions 11-3-23 (DHS Version).pdf
	Appendix F, Trade Secret Confidential Proprietary Information Notice.pdf
	Appendix G, Lobbying Certification and Disclosure Form.pdf
	Appendix H, Federal Funding Accountability Act Document.pdf
	Appendix I, Definitions.pdf
	Appendix J, HealthChoices Zone Map.pdf
	Appendix K - Enrollment Reports Jan 2018 - Oct 2023.pdf
	Appendix L - Enrollment Center Call Statistics 2018-2023.pdf
	Appendix M, Sample Enrollment Assistance Script and Materials.pdf
	Appendix N, Procedures for Children in Substitute Care.pdf
	Appendix O, SDB_Participation_Form 20240126.pdf
	Appendix P, VBE_Participation_Form 20240126.pdf
	Appendix Q, Model Form of Small Diverse Business and Veteran Business Enterprise Subcontractor Agreement.pdf
	Appendix R, Worker Protection and Investment Certification Form.pdf
	Appendix S, Computing Services Requirements - August 2023.pdf
	Appendix T, Management Directive 205.34 Amended.pdf

Enrollment Assistance Program Services

See also