UNIFIED COMMUNICATIONS AS A SERVICE (UCaaS) IMPLEMENTATION SERVICE

Agency: City of Clearwater
State: Florida
Type of Government: State & Local
Category:
  • D - Automatic Data Processing and Telecommunication Services
Posted: Dec 14, 2022
Due: Dec 20, 2022
Publication URL: To access bid details, please log in.

UNIFIED COMMUNICATIONS AS A SERVICE (UCaaS) IMPLEMENTATION SERVICES

Reference number: RFP 06-23

Closing date

December 20, 2022, 10:00 AM

The City of Clearwater’s Information Technology Department is seeking qualified vendor(s) to design and implement a Microsoft Teams Unified Communications solution and Genesys Cloud CX contact center to handle all of the City’s incoming and outgoing phone calls, communication, and call center needs.

Status: Open

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