State Library of Ohio’s SEO Library Consortium (SEO) Request for ProposalNot Issued by Procurement Services

Agency: State Government of Ohio
State: Ohio
Type of Government: State & Local
Category:
  • R - Professional, Administrative and Management Support Services
Posted: Mar 3, 2020
Due: Apr 14, 2020
Solicitation No: SEO-RFP-2020
Publication URL: To access bid details, please log in.
Procurement Opportunity Search Detail

**Please Note** This opportunity was not issued by a DAS procurement program.
Please refer to the opportunity information in the attached document.

Opportunity Title

State Library of Ohio’s SEO Library Consortium (SEO) Request for Proposal

Opportunity Description

State Library of Ohio’s SEO Library Consortium (SEO), a library consortium serving 95 Library systems with 241 locations across 49 counties all over Ohio, seeks proposals from experienced and qualified firms to provide the software as a service (Saas), services, and support required to implement a new Integrated Library System. Offerors must include completed copies of Supplement A and Supplement S with their proposal. Offerors must follow the completion instructions contained in the supplements when preparing their responses.

General Information
Commodity Category 1:
Computers, Software, Supplies & Services
Opportunity Type:
Request For Proposal
Opportunity Status:
Active
Document/Bid #:
SEO-RFP-2020
Requesting Agency:
Library Board, Ohio
Issued By:
Library Board, Ohio
Associated PDF Files
Special Form(s)
Special Form(s)
Dates
Posted Date:
3/3/2020
Inquiry Period:
3/10/2020 thru 3/24/2020 8:00:00 AM
Opening Date:
4/14/2020
Estimated Award Date:
5/27/2020
Procurement Programs
MBE Set Aside:
No
Open Market:
Yes
Other
Inquiry Period:
3/10/2020 thru 3/24/2020 8:00:00 AM
View Q and A:

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Attachment Preview

SEO LIBRARY
CONSORTIUM
Request for Proposal
Integrated Library System
Vendor questions due: March 24, 2020
Responses due: 9:00AM, April 14, 2020
State Library of Ohio’s SEO Library Consortium (SEO), a library consortium
serving 95 Library systems with 241 locations across 49 counties all over Ohio, seeks proposals from
experienced and qualified firms to provide the software as a service (Saas), services, and support
required to implement a new Integrated Library System.
Servingeveryohioan.org
Contents
1. Introduction..................................................................................................................... 4
2. Purpose............................................................................................................................ 4
3. Contact for Further Information...................................................................................... 5
4. Terms of Proposal ........................................................................................................... 6
4.1 Proposal Validity Period ........................................................................................... 6
4.2 Withdrawal of Proposals........................................................................................... 6
4.3 Proposal Rejection .................................................................................................... 6
4.4 Vendor's Cost to Develop Proposal .......................................................................... 6
4.5 Contract Documents.................................................................................................. 6
4.6 Format ....................................................................................................................... 6
4.7 Proposal Evaluation .................................................................................................. 7
4.8 Confidentiality and Disclosure ................................................................................. 7
4.9 Indemnification ......................................................................................................... 7
5. Anticipated Timeline ...................................................................................................... 7
6.1 About SEO .................................................................................................................... 8
6.2 Database Characteristics ........................................................................................... 9
6.3 User Characteristics .................................................................................................. 9
6.4 Third-Party Product Integration Characteristics ....................................................... 9
6.5 Telecommunications Characteristics ...................................................................... 11
6.6 Current ILS and Functional Modules in Use .......................................................... 11
6.8 Local Support Characteristics ................................................................................. 13
7. Desired Vendor Profile ................................................................................................. 13
7.1 Corporate Information ............................................................................................ 14
7.2 Schedule of Planned Releases................................................................................. 14
7.3 Number of Customers with a Similar Profile ......................................................... 15
7.4 Vendor Responsibilities .......................................................................................... 15
7.5 Sole Source ............................................................................................................. 15
8. Desired System Profile ................................................................................................. 15
9. Detailing Costs.............................................................................................................. 17
9.1 Software Costs ........................................................................................................ 17
9.2 Core Software ......................................................................................................... 17
9.3 Add-on Software ..................................................................................................... 19
9.4 Subscription Services.............................................................................................. 19
9.5 Implementation Services Costs............................................................................... 20
9.6 Other Costs.............................................................................................................. 20
9.7 Maintenance Costs .................................................................................................. 20
9.8 SEO Tax-Exempt Status ......................................................................................... 20
10. Contract and License Terms ....................................................................................... 21
11. Implementation ........................................................................................................... 21
11.1 Configuration Testing ........................................................................................... 21
11.2 Training................................................................................................................. 21
11.3 Warranty ............................................................................................................... 22
11.4 Implementation Schedule...................................................................................... 22
11.5 Data Migration ...................................................................................................... 23
12. Support Requirements:................................................................................................ 24
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13. Experience with Like Upgrades and Conversions: ..................................................... 24
14. References................................................................................................................... 25
15. Vendor Hardware Operating System Requirements................................................... 26
15.1 Workstation Requirements.................................................................................... 26
16. Response to Product Specifications ........................................................................ 27
16.1 Variance from Specifications................................................................................ 28
16.2 Additional Detail................................................................................................... 28
17. Product Specifications ................................................................................................ 30
17.1 Technology Specifications.................................................................................... 30
17.2 Library Standards Specifications .......................................................................... 30
17.3 Security Specifications.......................................................................................... 31
17.4 Consortium Support Specifications ...................................................................... 31
17.5 OPAC Patron Account Specifications .................................................................. 32
17.6 General OPAC Specifications............................................................................... 33
17.7 OPAC Indexing Specifications ............................................................................. 35
17.8 OPAC Search Limits and Filters Specifications ................................................... 36
17.9 OPAC Search Facet Specifications....................................................................... 37
17.10 OPAC Sort Specifications................................................................................... 37
17.11 OPAC Library Customization Specifications ..................................................... 39
17.12 Circulation Specifications ................................................................................... 39
17.13 Notification Specifications.................................................................................. 42
17.14 Circulation Slip Specifications ........................................................................... 43
17.15 Cataloging, Authority Control, and Technical Services Specifications ............. 44
17.16 Acquisitions and Fund Accounting Specifications ............................................. 46
17.17 Serials Control Specifications ............................................................................. 48
17.18 Data Migration Specifications ............................................................................ 49
17.19 Training and Documentation Specifications....................................................... 50
17.20 Software Maintenance Specifications................................................................. 51
17.21 Self-Check Units ................................................................................................. 51
17.22 PC Reservation Systems ..................................................................................... 52
17.23 Materials Handling Systems ............................................................................... 52
17.24 Receipt Printers ................................................................................................... 52
17.25 Spine Label Printers ............................................................................................ 53
Appendix A SEO Member List....................................................................................... 54
Appendix B: SEO 2018 Annual Report............................................................................ 58
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1. Introduction
We thank you in advance for the time and effort you will put into responding to this RFP.
We are pleased that your company is committed to your library customers and the
communities they serve.
We hope that this RFP allows the State Library of Ohio’s SEO Library Consortium to
find a partner that will provide an Integrated Library System that fully supports the
mission and vision of our member public libraries. We know a good ILS can provide
innovative tools that help library staff members make their institutions effective
platforms for their patrons to unlock their aspirations and potential.
Offerors must include completed copies of Supplement A and Supplement S with
their proposal. Offerors must follow the completion instructions contained in the
supplements when preparing their responses.
2. Purpose
This Request for Proposal contains the functional specifications and related information
for the delivery, installation, and maintenance of an Integrated Library System (ILS, or
“system”) or Library Services Platform (LSP) for the State Library of Ohio and used by
the members of the SEO Library Consortium, (SEO or “the consortium”) as specified in
Appendix A. SEO library members (or “libraries” or “members”) desire a reliable,
flexible, proven, and leading-edge automated library system. The system must support
relevant library standards, information technology, security, and telecommunications
standards. The goals of the project are to:
1. Move to a state-of-the-art ILS that will support the customer service and collection
management goals of consortium members.
2. The ILS must be cost-effective and economically sustainable to maintain.
3. The ILS shall be appropriate for the unique challenges and aspirations of public
libraries and public library consortia.
4. The ILS must take advantage of new and emerging technologies, library standards,
and information resources integration in support of the outstanding library service
offered by SEO member libraries.
5. The systems Online Public Access Catalog (OPAC or PAC) should be best-of-
breed and responsively designed. Search results should be fast and accurate; a user
should get an immediate response and be able to trust that those results are reliable.
The OPAC will have modes of operation that are simple enough to accommodate
the first-time user and the needs of the most sophisticated searcher. Each SEO
member library should be able to define their content universe available in the
catalog that includes all licensed, owned, shared, and free content.
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3/3/2020
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