Airport Guest Surveys, Research, and Fieldwork Services

Agency: Airports Council International
State: District of Columbia
Type of Government: State & Local
Category:
  • A - Research and development
Posted: Sep 19, 2018
Due: Oct 12, 2018
Publication URL: To access bid details, please log in.
description of rfp date published organization
Airport Guest Surveys, Research, and Fieldwork Services September 19, 2018 San Francisco Airport Commission

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CITY AND COUNTY OF SAN FRANCISCO
SAN FRANCISCO INTERNATIONAL AIRPORT
REQUEST FOR PROPOSALS (RFP) 50165
AIRPORT GUEST SURVEYS, RESEARCH, AND FIELDWORK SERVICES
The City and County of San Francisco, by and through the San Francisco Airport Commission, seeks
experienced firms/teams to create and execute a guest research strategy, conduct associated fieldwork
services including those associated with Airport Council International’s Airport Service Quality (ASQ)
product per the established methodology, and create and host focus group activity. Firms/Teams that
meet the minimum qualifications set forth in the RFP are encouraged to submit proposals.
The schedule is as follows:
Date Issued:
September 14, 2018
Pre-Proposal Conference Call (Optional) 10:00 a.m. (Pacific Time) on September 21, 2018
Deadline for Written Questions:
4:00 p.m. (Pacific Time) on September 28, 2018
Proposals Due:
3:00 p.m. (Pacific Time) on October 12, 2018
The RFP document is available online at
http://mission.sfgov.org/OCABidPublication/BidDetail.aspx?K=13426
There is a 5% Local Business Entity (LBE) requirement for subcontractors.
For questions or additional information, please contact Stephanie Francisco, SFO Guest Services, at
Stephanie.francisco@flysfo.com.
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