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Customer Interaction Routing Software Addendum 2

Agency:	City of Columbia
State:	Missouri
Type of Government:	State & Local
Category:	70 - General Purpose Information Technology Equipment (including software). D - Automatic Data Processing and Telecommunication Services
Posted:	Jan 30, 2023
Due:	Feb 3, 2023
Solicitation No:	225/2022
Publication URL:	To access bid details, please log in.

Bid Information

Type	Request for Proposal
Status	Issued
Number	225/2022 Addendum 2 (Customer Interaction Routing Software)
Issue Date & Time	11/28/2022 02:58:39 PM (CT)
Close Date & Time	2/3/2023 05:00:00 PM (CT)
Time Left	3 days 21 hours 52 minutes 30 seconds
Notes	Proposals may be submitted in a sealed envelope at the Purchasing Division office or uploaded electronically on this e-bidding website. Sealed proposals shall be delivered to the City of Columbia, 5th Floor/Purchasing Division, 701 E. Broadway, Columbia, MO 65201 by the closing date and time. Proposals received after the appointed time shall be time stamped and marked as late. Late proposals shall not be opened and shall not be considered in the evaluation. Proposals shall be in a sealed envelope and marked in bold letters “RFP 225/2022”. No fax or e-mail proposals shall be accepted.

Contact Information

Name	Michelle Sorensen
Address	701 East Broadway Purchasing/5th Floor Columbia, MO 65202 USA
Phone	(573) 874-6317
Fax
Email	Michelle.Sorensen@CoMO.gov

Bid Attachments

File Name	Description	File Size
225-2022 - Final RFP.pdf	225/2022 - Final RFP	6.17 MB
Addendum No. 1.pdf	Addendum 1	123 KB
Addendum 1 - Pricing Page.docx	Addendum 1 - Pricing Page	16 KB
Addendum 1 - Exhibits B & C.docx	Addendum 1 - Exhibits B & C	17 KB
Addendum 1 - Exhibit H - Technical Requirements CheckList (1).docx	Addendum 1 - Exhibit H	41 KB
Addendum 1 - Exhibit I - Technical SCRM-Software (1).docx	Addendum 1 - Exhibit I	22 KB
Addendum No. 2.pdf	Addendum 2	12 KB

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