PSI CONTACT CENTERWEST BLOOMFIELD, MICHIGAN

PSI CONTACT CENTER

248-624-2400 x1316, Fax:800-560-6226

3160 Haggerty Rd, Ste-d West Bloomfield, MI 48323-2001

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Company Information

Legal Structure:

Corporation

Contact Person:

GEORGE

Year Established:

1984

Business Type:
  • Service (100 %)

Products & Services

We are an inbound/outbound contact center processing calls and emails. Services include technical support, customer service, order processing, email response processing, help desk, survey research, enrollment processing, and program management.

Special Equipment

IVR, voice mail system, call recording, web call-back, web chat, remote desktop, remote video streaming, predictive dialer, SQL databases, .NET application programming, proprietary email processing application

Keywords

  • Inbound
  • Outbound
  • Email
  • Calls
  • Teleservices
  • Customer Service
  • Order Processing
  • Technical Support
  • Surveys
  • Help Desk
  • Web Chat
  • Web Callback
  • List Cleanup
  • Prospecting
  • Appointment Setting
  • Program Management
  • Ivr
  • Call Recording
  • Customer Support

NAICS Code(s)

541511
Custom Computer Programming Services
541613
Marketing Consulting Services
541890
Other Services Related to Advertising
541990
All Other Professional, Scientific, and Technical Services
561421
Telephone Answering Services
561422
Telemarketing Bureaus
561920
Convention and Trade Show Organizers

Contracts

Name:Schlage Corporation
Contract:LiNK Customer Suppt
Start:09/01/2008
End:
Value:25,000 per month
Contact:Bruce Schaffer
Phone:317-810-3866
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