RESOURCE CENTER FOR CUSTOMER SERVICE PROFESSIONALSWESTERN SPRINGS, ILLINOIS
708-246-0320, Fax:708-246-0251
4924 Central Ave Western Springs, IL 60558-1705
Company Information
- Legal Structure:
LLC
- Sales/Service Area:
Australia; Barbados; Bermuda; Bahamas, The; Canada; Cayman Islands; Dominica; Dominican Republic; Grenada; Guatemala; Jamaica; Jordan; Mauritius; Malta; Maldives; Mexico; New Zealand; Panama; St. Kitts and Nevis; St. Lucia; Trinidad and Tobago; St. Vincen
- Contact Person:
NINA Kawalek
- Year Established:
1995
- Business Type:
- Service (100 %)
- Ownership:
- Women-Owned Small Business
- Woman Owned
Products & Services
RCCSP provides training and certification to call center, help desk, and debt collections professionals, from agent to director levels. An accreditation and certification body, RCCSP has served the call center training industry since 1995.
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call center training, itil training, help desk training and certification, telecom, telephony, books, videos, and much more.
Special Equipment
Certified Call Center Director/CCCD Certified Call Center Manager/CCCM Certified Workforce Management Professional/CWMP Certified Call Center Supervisor/CCCS Certified Call Center Professional/CCCP Certified Collections Professional/CCP
Keywords
- Training
- Certification
- Call Center
- Customer Service
- Contact Center
- Help Desk
- Quality
- Debt Collection
- Collections
- Workforce Management
- Metrics
- Ivr
- Supervisor
- Management
NAICS Code(s)
- 611430
- Professional and Management Development Training
Contracts
| Name: | Pontificia Universidad Católica Madre y Maestra |
|---|---|
| Contract: | Call Center Training |
| Start: | 03/01/2007 |
| End: | 11/15/2008 |
| Value: | |
| Contact: | P. Castillo, Director TEP |
| Phone: |
