FIRST TOUCH COMMUNICATIONSWASHINGTON, DISTRICT OF COLUMBIA
202-546-2013, Fax:202-546-2014
208 Parker St Ne Washington, DC 20002-3528
Company Information
- Legal Structure:
Corporation
- Contact Person:
TANYA ANNE CALLAWAY
- Contact Title:
President and CEO
- Year Established:
2001
- Business Type:
- Research and Development (15 %)
- Service (85 %)
- Ownership:
- Black American
- Woman Owned
Products & Services
Professional Services for Customer Interaction & Help Desk Project Design & Management, Quality Processes, Control & Management, Needs Analysis, Incident Management, Mission Critical Application support, Technology Standards and Soft Skills training
Special Equipment
Teloquent Interaction Systems, Syntellect, APALU Answer System, Remedy Action Request
Keywords
- Call Center
- Infrastructure
- System Engineering
- Integration
- Ivr
- Acd
- Vru
- Consumer Service
- Help Desk
- Project Managament
- Application Design
- Speech Recognition
- Crm
- Pbx
- Noc
NAICS Code(s)
- 541511
- Custom Computer Programming Services
- 541512
- Computer Systems Design Services
- 541519
- Other Computer Related Services
- 541618
- Other Management Consulting Services
Contracts
| Name: | District of Columbia Goverment Department of Employment Services |
|---|---|
| Contract: | UI Modernization IVR |
| Start: | 01/08/2003 |
| End: | 04/30/2005 |
| Value: | 1M |
| Contact: | Daryl Hardy |
| Phone: | 202-698-5413 |
