CONTACT CENTER SOLUTIONS, LLCHUNTINGTON BEACH, CALIFORNIA
714-374-9023, Fax:714-740-5118
6091 Sydney Dr Huntington Beach, CA 92647-2460
Company Information
- Legal Structure:
LLC
- Contact Person:
HANK GROMAN
- Year Established:
2003
- Business Type:
- Service (100 %)
- Ownership:
- Women-Owned Small Business
- Woman Owned
Products & Services
Contact Center Solutions LLC, provides specialized custom development for the call center market. The majority of our work has been centered within the Interactive Voice Response (IVR) and Computer Telephony Interface (CTI) projects.
system integration, cti/ivr application design, call center design, call center consulting, contact center design, contact center consulting, speeach application design & development
primas: contact center system integration with multiple technical, cross-industry, and consulting services that provide businesses with improved customer service and operational efficiencies
Keywords
- Cti
- Ivr
- Ivr Programming
- Call Center
- Contact Center
- Screen Pop
- Callback
- Customer Survey
- Fcr
- Firstcall Resolution
- Voice Recognition
- Speech
- Vui
- Siebel Screen Pop
- Software Development
NAICS Code(s)
- 512290
- Other Sound Recording Industries
- 517110
- Wired Telecommunications Carriers
- 518210
- Data Processing, Hosting, and Related Services
- 519190
- All Other Information Services
- 541511
- Custom Computer Programming Services
- 541512
- Computer Systems Design Services
- 541513
- Computer Facilities Management Services
- 541519
- Other Computer Related Services
- 541611
- Administrative Management and General Management Consulting Services
- 541618
- Other Management Consulting Services
- 541910
- Marketing Research and Public Opinion Polling
- 561422
- Telemarketing Bureaus
- 561440
- Collection Agencies
- 811213
- Communication Equipment Repair and Maintenance
- 921190
- Other General Government Support
- 922110
- Courts
Contracts
| Name: | CSAA |
|---|---|
| Contract: | IVR Maintenance 24/7 |
| Start: | 01/01/2011 |
| End: | 12/31/2011 |
| Value: | 36,000.00 |
| Contact: | Steven Sprouse |
| Phone: | 602-467-7676 |
| Name: | |
|---|---|
| Contract: | GS-35F-0555X |
| Start: | |
| End: | |
| Value: | |
| Contact: | |
| Phone: |
