REQUEST FOR PROPOSAL – PC1472
TRANSLATION AND INTERPRETATION SERVICES
Housing Authority of the County of San Bernardino
715 E. Brier Drive
San Bernardino, CA 92408
June 2026
I. INTRODUCTION
As the largest provider of affordable housing in San Bernardino County, the Housing
Authority of the County of San Bernardino (HACSB) proudly assists more than 27,800
people, most of whom are seniors, individuals with disabilities, veterans, and children.
Our core work is to administer rental assistance programs to prevent homelessness
among low-income households. Since 1941, we have helped low-income
families attain safe and stable housing through a variety of rental assistance programs
funded by the U.S. Department of Housing and Urban Development (HUD). More than
11,000 families are served through housing assistance payments made to landlords on
behalf of the families or resided in units owned and managed by HACSB. Our largest
program, the Housing Choice Voucher program, is America’s largest homelessness
prevention program. The affordable rental housing programs we administer provide a
critical safety net for households in San Bernardino County, where it takes nearly
twice the minimum wage to afford a median-priced one-bedroom apartment.
Attaining stable housing is only one step on the path to self-sufficiency. HACSB builds
strong partnerships within San Bernardino County to help support our customers’ needs
beyond housing. The services and opportunities our partnerships bring create
meaningful differences in the lives of families we serve, maximizing our resources and
impact by mobilizing the talents of our community partners.
In 2008, Congress designated HACSB as a Moving to Work (MTW) public housing
agency. MTW is a national demonstration program for housing authorities created by
Congress in 1996. Contrary to its name, the Moving to Work demonstration is not a work
requirement program. Instead, the intent of the MTW demonstration is to provide policy
and regulatory flexibility to housing agencies to design and test affordable housing
strategies and related policies. This designation allows HACSB to waive some HUD
requirements to target the statutory objectives of the MTW Demonstration: help clients
achieve economic independence, ensure freedom of housing choice, and save taxpayer
dollars through efficient work.
The demand for affordable housing continues to increase, and the limited affordable
housing supply is not enough to house the thousands of families in need. Over the years
we have expanded our housing stock to help meet the county’s growing needs through
acquisition, development, and redevelopment/expansion of our properties. HACSB owns
and manages a large portfolio of affordable rental communities that are not federally
funded. These properties are typically leased at amounts below market rents,
bringing additional affordable housing opportunities to our communities in addition to the
traditional rental assistance programs we administer.
HACSB has a governing Board of Commissioners (Board), which are appointed by San
Bernardino County Board of Supervisors and is responsible for approving HACSB
policies and providing strategic direction. The Board consists of seven volunteers, of
which two seats are reserved for residents or participants of HACSB affordable housing
programs. These individuals generously give their time in support of HACSB’s mission to
empower all individuals and families in need to achieve an enriched quality of life by
providing housing opportunities and resources throughout San Bernardino County.
An Executive Director appointed by the Board is responsible for managing the daily
operations of the agency and overseeing a staff of approximately 160 employees.
Annual budget for the Authority is approximately $260 million.
We value our vendors and contractors as partners in our mission to empower all
individuals and families in need to achieve an enriched quality of life by providing
housing opportunities and resources throughout San Bernardino County.
II. PURPOSE
The purpose of this Request for Proposals is to solicit responses from qualified
companies to furnish services to the HACSB as identified in the “Scope of Work” of this
request.
A. Contact Information
This RFP is being issued, as will any addenda by the HACSB. The contact person
for HACSB is:
Qiana Sipe, Procurement Department
715 E. Brier Drive
San Bernardino, CA 92408-2841
(909) 797-1341
procurement@hacsb.com
Proposals and questions will not be accepted by e-mail or facsimile. All proposals must be
completed and uploaded into the PlanetBids website.
III. Contract Term
The Contract period will be for a two (2) year base period beginning approximately
February 1, 2027, through January 31, 2029, with three single or multiple year
options to extend the contract until no later than January 31, 2032, or until such
time as terminated per the terms of the agreement or unless for any reason funds which
have been appropriated for the provision of these services are no longer available. The
optional years shall be exercised by written amendments executed by each party and
may require Board of Commissioners’ approval on behalf of HACSB for additional
funding on optional years if needed.
IV. Proposal Timeline
Release of RFP
Question Due
Answers to Questions
Proposals Due
Evaluation Process
Presentations (if applicable)
Award of Contract
Tentative Board Date (if applicable)
August 3, 2026
August 21, 2026 @ 2PM PST
August 28, 2026
August 31, 2026 @ 2PM PST
September 1–18, 2026
N/A
October 2026
N/A
HACSB may insert elective choices such as site visits, oral interviews, presentations,
demonstrations, shortlist, best and final offers, etc.
V. Proposal Conditions
A. Authorized Signatures
All proposals must be signed by an individual authorized to bind the Proposer to the
provisions of the RFP.
B. Term of Offer
Proposals shall remain open, valid and subject to acceptance anytime within nine (9)
months after the proposal opening.
C. Questions
Proposers may submit questions regarding this RFP via PlanetBids by the date stated in
Section IV – Proposed Timeline. All questions, without identifying the submitting company,
will be compiled with the appropriate answers and issued as an addendum to the RFP and
posted on PlanetBids.
D. Required Review
Proposers should carefully review this solicitation for defects and questionable or
objectionable material. Comments concerning defects and objectionable material must
be made in writing and received by the RFP contact at least ten days before the
proposal opening. This will allow issuance of any necessary addendum. It will also help
prevent the opening of a defective solicitation and exposure of proposals upon which
award could not be made. Protests based on any omission or error, in the content of this
RFP, may be disallowed if not brought to the written attention of the RFP Contact in
Section II, Paragraph A at least five days before the Deadline for Proposals.
E. Incurred Costs
HACSB is not obligated to pay any costs incurred by Proposer in the preparation of a
proposal in response to this RFP. Proposers agree that all costs incurred in developing a
proposal are the Proposer’s responsibility.
F. Amendments/Addenda to RFP
HACSB reserves the right to issue addenda or amendments to this RFP if HACSB
considers that changes are necessary or additional information is needed.
Changes to a proposal or withdrawal of proposals will only be allowed if acceptable
requests are received prior to the deadline that is set for receipt of proposals. No
amendments or withdrawals will be accepted after the deadline.
G. Best Value Evaluation
As established in this solicitation, HACSB realizes that criteria other than price are
important and will award contract(s) based on the proposal that best meets the needs of
HACSB. The optimal combination of quality, price, and various qualitative elements of
required services will provide HACSB the greatest or best value for its money.
H. Right of Rejection
Offers must comply with all the terms of the RFP, and all applicable local, state, and
federal laws, codes, and regulations. HACSB may reject as non-responsive any
proposal that does not comply with all the material and substantial terms, conditions, and
performance requirements of the RFP.
Proposers may not qualify the proposal nor restrict the rights of HACSB. If Proposer
does so, the proposal may be determined to be a non-responsive counteroffer and the
proposal may be rejected.
No proposal shall be rejected, however, if it contains a minor irregularity, defect or
variation and if the irregularity, defect or variation is considered by HACSB to be
immaterial or inconsequential, HACSB may choose to accept the proposal.
Minor informalities may be waived by the Procurement and Contracts Supervisor when
they:
• Do not affect responsiveness;
• Are merely a matter of form or format;
• Do not change the relative standing or otherwise prejudice other offers;
• Do not change the meaning or scope of the RFP;
• Are trivial, negligible, or immaterial in nature;
• Do not reflect a material change in the work; or
• Do not constitute a substantial reservation against a requirement or provision;
In such cases the Proposer will be notified of the deficiency in the proposal and given an
opportunity to correct the irregularity, defect or variation or HACSB may elect to waive
the deficiency and accept the proposal.
This RFP does not commit HACSB to award a contract. HACSB reserves the right to reject
any or all proposals if it is in the best interest of HACSB to do so. HACSB also reserves the
right to terminate this RFP process at any time.
I. Clarification of Offers
In order to determine if a proposal is reasonably acceptable for award, communications
by the Facilitator for the Evaluation Panel are permitted with a Proposer to clarify
uncertainties or eliminate confusion concerning the contents of a proposal. Clarifications
may not result in a material or substantive change to the proposal. The evaluation by
the Facilitator may be adjusted as a result of a clarification under this section.
J. Public Records Act
All information submitted in the Proposal or in response to request for additional
information is subject to disclosure under the provisions of the California Public Records
Act (California Government Code section 6250, et seq.). Proposals may contain financial
or other data that constitutes a trade secret. To protect such data from disclosure,
Proposers should specifically identify the pages that contain confidential information by
properly marking the applicable pages and inserting the following notice on the front of
its response:
NOTICE
The data on pages __N/A____ of this Proposal response, identified by an
asterisk (*) or marked along the margin with a vertical line, contains
information which are trade secrets. We request that such data be used
only for the evaluation of our response but understand that disclosure will
be limited to the extent that the HACSB determines is proper under federal,
state, and local law.
This is the opportunity summary page. It provides an overview of this opportunity and a preview of the attached documentation.