07224P0002-Inmate Management Phone System
| Location: | New York |
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| Posted: | Feb 24, 2025 |
| Due: | Mar 26, 2025 |
| Agency: | City of New York |
| Type of Government: | State & Local |
| Category: |
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| Solicitation No: | 07224P0002 |
| Publication URL: | To access bid details, please log in. |
| Program: | IT Division |
| Industry: | Professional Services - IT Related |
| EPIN: | 07224P0002 |
| Procurement Name: | 07224P0002-Inmate Management Phone System |
| Agency: | DEPARTMENT OF CORRECTION |
| RFx Status: | Released |
| Procurement Method: | Competitive Sealed Proposal |
| Release Date: | 2/24/2025 12:00:00 AM |
| Due Date: | 3/26/2025 2:00:00 PM |
| Main Commodity: | Telecommunications System Management |
Show / Hide : Summary
Summary
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EPIN
07224P0002
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Release Date
2/24/2025 12:00:00 AM (Your Local Time)
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Estimated Number of Contracts
1.00
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Estimated Procurement Value
30,000,000.00
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Agency
DEPARTMENT OF CORRECTION
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Agency Contact First Name
Janell
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Agency Contact Last Name
Cleary
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Agency Contact Email
Janell.Cleary@doc.nyc.gov
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Concept Report
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RFx Title
07224P0002-Inmate Management Phone System
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RFx Status
Released
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Show / Hide : Description
Description
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The Department of Correction (DOC) Information Technology Division (ITD) seeks an appropriately qualified vendor to furnish, install, operate, and maintain a secure Persons in Custody Communication System (PICCS). The vendor must be capable of providing PICs with content via phone and tablet, such as messaging, free tablet content, and paid premium tablet content.
The Contractor shall be responsible for the maintenance and support of PICCS, including on-site staff support, to ensure that the Department provides a reliable phone system to the PIC population. Such maintenance shall include but is not limited to preventive maintenance and prompt repairs for wall-mounted phones and prompt repair and tablet replacements.
The DOC’s goal is to replace/upgrade the existing PICCS with one that would provide access to and use of the latest available technologies and the ability to integrate with or be upgraded to future technologies. The DOC also seeks a system that will provide more comprehensive features, scalability as the inmate population fluctuates, and increased stability, resulting in less downtime.
Pre-Proposal Conference: February 14, 2025 - 11AM-12PM Microsoft Teams Need help? Join the meeting now Meeting ID: 210 032 729 023 Passcode: TM3jg7Cm Dial in by phone +1 646-893-7101,,816013004# United States, New York City Find a local number Phone conference ID: 816 013 004# Join on a video conferencing device Tenant key: cityofnewyork@m.webex.com Video ID: 112 273 821 6 More info For organizers: Meeting options | Reset dial-in PIN
The Department of Correction (DOC) Information Technology Division (ITD) seeks an appropriately qualified vendor to furnish, install, operate, and maintain a secure Persons in Custody Communication System (PICCS). The vendor must be capable of providing PICs with content via phone and tablet, such as messaging, free tablet content, and paid premium tablet content.
The Contractor shall be responsible for the maintenance and support of PICCS, including on-site staff support, to ensure that the Department provides a reliable phone system to the PIC population. Such maintenance shall include but is not limited to preventive maintenance and prompt repairs for wall-mounted phones and prompt repair and tablet replacements.
The DOC’s goal is to replace/upgrade the existing PICCS with one that would provide access to and use of the latest available technologies and the ability to integrate with or be upgraded to future technologies. The DOC also seeks a system that will provide more comprehensive features, scalability as the inmate population fluctuates, and increased stability, resulting in less downtime.
Pre-Proposal Conference: February 14, 2025 - 11AM-12PM Microsoft Teams Need help? Join the meeting now Meeting ID: 210 032 729 023 Passcode: TM3jg7Cm Dial in by phone +1 646-893-7101,,816013004# United States, New York City Find a local number Phone conference ID: 816 013 004# Join on a video conferencing device Tenant key: cityofnewyork@m.webex.com Video ID: 112 273 821 6 More info For organizers: Meeting options | Reset dial-in PIN |
Show / Hide : Key Dates
Key Dates
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Anticipated Contract Start Date
(M/d/yyyy)
1/1/2026
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Anticipated Contract End Date
(M/d/yyyy)
12/31/2031
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Release Date
(M/d/yyyy)
2/24/2025
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Due Date
(M/d/yyyy)
3/26/2025
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Bid Opening Date
(M/d/yyyy)
12:00:00 AM
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Questions Due Date
(M/d/yyyy)
Agency Users may not respond to your question if it is submitted after this date.
2/21/2025
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Show / Hide : Documents
Documents
Show / Hide : Pre-response/Pre-bid conferences
Pre-response/Pre-bid conferences
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0 Result(s)
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