CALABRIO RENEWAL

Location: Federal
Posted: Aug 5, 2026
Due: Aug 14, 2026
Agency: San Antonio Water System
Type of Government: State & Local
Category:
  • D - Automatic Data Processing and Telecommunication Services
Solicitation No: 26-20125
Publication URL: To access bid details, please log in.

Bid Information

Type Request for Quotes - DIR
Status Issued
Number 26-20125 (CALABRIO RENEWAL)
Issue Date & Time 8/5/2026 05:00:01 PM (CT)
Close Date & Time 8/14/2026 03:00:00 PM (CT)
Notes
RFQ GUIDELINES
SAWS requests that all pricing furnished include delivery/freight (i.e., F.O.B. Destination).
Each item listed shall be awarded to the bidder providing the overall lowest qualified bid, base year and extensions considered, if applicable.
SAWS reserves the right to award this RFQ to one source.
Terms and conditions of this RFQ and resultant contract shall be in accordance with DIR.  Bid responses received from vendors that do not have an active DIR will be deemed as non responsive and will not be considered for award.
Electronic quotes can not be accepted after the specified date/ time.  Quotes received late will not be considered in the evaluation.

SCOPE: The San Antonio Water System is soliciting quotes for Calabrio renewal of a 12 month period from 10/08/2026-10/07/2027 and one additional renewal option year. The full term date request is from 10/08/2026 – 10/07/2028.
VENDOR MUST BE A DIR RESELLER FOR CALABRIO
We highly recommend online submission. This expedites the process and reduces errors for both buyer and supplier.

For technical assistance, please contact Ion Wave's Customer Success Team:  1-866-277-2645 x 4 or email support@ionwave.net.
To report suspected ethics violations impacting the San Antonio Water System, please call 1-800-687-1918.
Contact Information
Name Erika Gonzales
Address 2800 US Highway 281 North
San Antonio, TX 78212
Phone (210) 233-3412
Fax
Email Erika.Gonzales@saws.org
Bid Documents
Document name Format
Bid Invitation (please login to view this document) Acrobat / PDF BINVAVL 9580724
Bid Attachments
File Name Description File Size
Cloud Vendor Technology Assessment Quest 092220.xlsx (please login to view this document) The Cloud Vendor Technology Assessment Quest (VTAC) must be completed for all cloud based softwares. 809 KB 353687 5792270
Sample_Software_as_a_Service_Agreement 032125.docx (please login to view this document) Sample Software as a Service Agreement 100 KB 353687 6725270
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* Disclaimer: Information regarding bids, requests for proposals (RFPs), or requests for qualifications (RFQs) is provided on this website only for convenience and does not constitute official public notice. Persons wishing to respond to or inquire about bids, RFPs, or RFQs should contact the appropriate government department.