IFB Number 38-26014
STATE OF NORTH CAROLINA
DEPARTMENT OF HEALTH AND HUMAN
SERVICES
Division of State Operated Healthcare Facilities
Refer ALL inquiries regarding this IFB to:
Rhonda Braatz
Rhonda.braatz@dhhs.nc.gov
919-947-7466
See page 2 for mailing instructions.
INVITATION FOR BID NO. 38-26014
Offers will be publicly opened:
February 20, 2026, at 2:30pm
Issue Date: January 15, 2026
Commodity Number: 811122
Description: Software maintenance and support
Using Agency: Cherry Hospital
Requisition No.: TBD
OFFER AND ACCEPTANCE
The State seeks offers for software and software support described in this solicitation. The State’s acceptance of
any offer must be demonstrated by execution of the acceptance found below and any subsequent Request for Best
and Final Offer, if issued. Acceptance shall create a contract having an order of precedence as follows: In cases of
conflict between documents comprising the contract, the order of precedence shall be (1) Best and Final Offers, if
any, (2) special terms and conditions specific to this IFB, (3) specifications, (4) Department of Information Technology
Terms and Conditions of this IFB, and (5) the agreed portions of the awarded Vendor’s offer. No contract shall be
binding on the State until an encumbrance of funds has been made for payment of the sums due under the
contract.
EXECUTION
In compliance with this Invitation for Bid, and subject to all the conditions herein, the undersigned offers and agrees
to furnish any or all Services or goods upon which prices are offered, at the price(s) offered herein, within the time
specified herein. By executing this offer, I certify that this offer is submitted competitively and without collusion.
Failure to execute/sign offer prior to submittal shall render offer invalid. Late offers are not acceptable.
OFFEROR:
STREET ADDRESS:
P.O. BOX:
ZIP:
CITY, STATE & ZIP:
PRINT NAME & TITLE OF PERSON SIGNING:
TELEPHONE NUMBER: TOLL FREE TEL.
NO
FAX NUMBER:
AUTHORIZED SIGNATURE:
DATE:
E-MAIL:
Offer valid for One hundred and eighty(180) days from date of offer opening unless otherwise stated here: ____
days
ACCEPTANCE OF OFFER
If any or all parts of this IFB are accepted, an authorized representative of Cherry Hospital shall affix their signature
hereto. A copy of this acceptance will be forwarded to the successful vendor(s).
FOR STATE USE ONLY
Offer accepted and contract awarded this ______ day of _____________________, 20____, as indicated on attached certification,
by _____________________________________________ (Authorized representative of Cherry Hospital).
Page 1 of 26
IFB Number 38-26014
TABLE OF CONTENTS
1.0 INTENT, USE, DURATION AND SCOPE ........................................................................ 3
2.0 GENERAL INFORMATION .................................................................................................. 3
2.1. VENDOR QUESTIONS .............................................................................................................. 3
2.2. ADDENDA .................................................................................................................................. 3
2.3. OFFER SUBMITTAL .................................................................................................................. 3
2.4. BASIS FOR REJECTION ........................................................................................................... 4
2.5. LATE OFFERS ........................................................................................................................... 4
2.6. NON-RESPONSIVE OFFERS ................................................................................................... 4
2.7. NOTICE TO VENDORS ............................................................................................................. 5
2.8. E-PROCUREMENT SOLICITATION .......................................................................................... 5
2.9. DISTRIBUTORS AND RESELLERS .......................................................................................... 5
2.10. POSSESSION AND REVIEW .................................................................................................. 5
2.11. AWARD .................................................................................................................................... 6
2.12. BEST AND FINAL OFFERS (BAFO)........................................................................................6
2.13. POINTS OF CONTACT ............................................................................................................ 6
3.0 SPECIFICATIONS ............................................................................................................... 6
3.1. VENDOR STANDARD AGREEMENT(S) ................................................................................... 6
3.2. VENDOR UTILIZATION OF WORKERS OUTSIDE U.S. – DISCLOSURE STATEMENT ......... 7
3.3. E-VERIFY...................................................................................................................................8
3.4. BRAND SPECIFIC PRODUCT...................................................................................................8
3.5. SECURITY SPECIFICATIONS .................................................................................................. 8
3.6 ENTERPRISE ARCHITECTURE SPECIFICATIONS..................................................................8
3.7 SPECIFICATIONS...................................................................................................................... 9
3.8. DELIVERY................................................................................................................................10
3.9. CONTRACT TERM ................................................................................................................ 10
4.0 FURNISH AND DELIVER .................................................................................................. 10
5.0 HISTORICALLY UNDERUTILIZED BUSINESSES ............................................................ 14
6.0 DEPARTMENT OF INFORMATION TECHNOLOGY INSTRUCTIONS TO VENDORS .... 15
7.0 DEPARTMENT OF INFORMATION TECHNOLOGY TERMS AND CONDITIONS ........... 16
Page 2 of 26
IFB Number 38-26014
1.0 INTENT, USE, DURATION AND SCOPE
The purpose of this Invitation for Bid is to obtain pricing for and procure the Secured Service Access
(SSA’s) on our existing Networked Video Recorder Enterprise Solution manufactured by American
Dynamics. The SSA’s provide continued updates and support for the operation of VideoEdge Servers
for the cameras and Victor Video Clients as part of the Integrated Security System at Cherry Hospital.
This enterprise solution is responsible for camera functionality, recording and storage of data in the
Integrated Security System to maintain proper building security this software must be maintained and
updated regularly.
Products and Services will be provided in accordance to the terms and conditions of this IFB.
2.0 GENERAL INFORMATION
2.1. VENDOR QUESTIONS
All inquiries regarding the solicitation specifications or requirements are to be addressed to the
contact person listed on Page One of this solicitation. Vendor contact regarding this Solicitation with
anyone other than the contact person listed on Page One of this Solicitation may be grounds for
rejection of said Vendor’s offer.
Written questions concerning this Solicitation will be received until January 29, 2026, at 2:00pm
Eastern Time. They must be submitted to the contact person listed on Page One of this Solicitation.
Please enter “Questions Solicitation 38-26014” as the subject for the message.
2.2. ADDENDA
The State may issue addenda if Vendor questions are permitted as described below, or if additional
terms, specifications, or other changes are necessary for this procurement. All addenda shall
become an Addendum to this IFB.
2.3. OFFER SUBMITTAL
Due Date: February 20, 2026
Time:
2:30 Eastern Time
IMPORTANT NOTE: It is the Vendor’s sole responsibility to submit their proposal via the Ariba
sourcing event by the specified time and date of opening. Vendor shall bear the risk for late electronic
due to unintended or unanticipated delay, including but not limited to internet issues, network issues,
local power outages, or application issues. Vendor must include all the pages of this solicitation in
their response.
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Page 3 of 26
IFB Number 38-26014
Offer Submission Details:
Sealed offers, subject to the conditions made a part hereof, will be received until 2:00pm Eastern
Time on the day of opening and then opened, for furnishing and delivering the commodity as
described herein. Offers must be submitted via the Ariba Sourcing Module Execution page signed
and dated by an official authorized to bind the Vendor’s firm. Failure to return a signed offer shall
result in disqualification.
Attempts to submit a proposal via facsimile (FAX) machine, telephone or email in response
to this IFB shall NOT be accepted.
a) All File names should start with the vendor’s name first, in order to easily determine all the files to
be included as part of the vendor’s response. For example, files should be named as follows:
Vendor Name-your file name.
b) File contents SHALL NOT be password protected, the file formats must be in .PDF, .jpeg, or .png
format, and shall be capable of being copied to other sources.
c) If the vendor’s proposal contains any confidential information (as defined in Section 7.0,
Paragraph #16), then the vendor must provide one (1) signed, original electronic offer and one (1)
redacted electronic copy.
Prices and any other entry made hereon by the Vendor shall be considered firm and not subject to
change.
2.4. BASIS FOR REJECTION
Pursuant to 9 NCAC 06B.0401, the State reserves the right to reject any and all offers, in whole or
in part; by deeming the offer unsatisfactory as to quality or quantity, delivery, price or service offered;
non-compliance with the specifications or intent of this solicitation; lack of competitiveness; error(s)
in specifications or indications that revision would be advantageous to the State; cancellation or
other changes in the intended project, or other determination that the proposed requirement is no
longer needed; limitation or lack of available funds; circumstances that prevent determination of the
best offer; or any other determination that rejection would be in the best interest of the State. Vendor
contact regarding this IFB with anyone other than Rhonda Braatz may be grounds for rejection of
said Vendor’s offer.
2.5. LATE OFFERS
Regardless of cause, late offers will not be accepted and will automatically be disqualified from
further consideration. It shall be the Vendor’s sole risk to ensure delivery at the designated office by
the designated time. Late offers will not be opened and may be returned to the Vendor at the
expense of the Vendor or destroyed if requested.
2.6. NON-RESPONSIVE OFFERS
Vendor offers will be deemed non-responsive by the State and will be rejected without further
consideration or evaluation if statements such as the following are included:
• “This offer does not constitute a binding offer”,
• “This offer will be valid only if this offer is selected as a finalist or in the competitive range”,
• “Vendor does not commit or bind itself to any terms and conditions by this submission”,
• “This document and all associated documents are non-binding and shall be used for discussion
purposes only”,
• “This offer will not be binding on either party until incorporated in a definitive agreement signed
by authorized representatives of both parties”, or
• A statement of similar intent.
Page 4 of 26
IFB Number 38-26014
2.7. NOTICE TO VENDORS
The State objects to and will not be required to evaluate or consider any additional terms and
conditions not previously agreed to by the State and submitted with an Offeror’s response.
This applies to any language appearing in or attached to the document as part of the Offeror’s
response. By execution and delivery of this Invitation for Bid and response(s), the Offeror
agrees that any additional terms and conditions, whether submitted purposely or
inadvertently, shall have no force or effect.
2.8. E-PROCUREMENT SOLICITATION
This is not an E-Procurement solicitation (only Services will be procured). See Paragraph #33 of
the attached Department of Information Technology Terms and Conditions. The Support Services
Terms and Conditions made part of this solicitation contain language necessary for the
implementation of North Carolina’s statewide E-Procurement initiative. It is the Vendor’s
responsibility to read these terms and conditions carefully and to consider them in preparing the
offer. By signature vendor acknowledges acceptance of all terms and conditions including those
related to E-Procurement.
a) General information on the E-Procurement service can be found at http://eprocurement.nc.gov.
b) Within two days after notification of award of a contract, vendor must register in NC E-
Procurement @ Your Service at the following web site: https://evp.nc.gov/
c) As of the IFB submittal date, the Vendor must be current on all E-Procurement fees. If the
Vendor is not current on all E-Procurement fees, the State may disqualify the Vendor from
participation in this IFB/IFB.
2.9. DISTRIBUTORS AND RESELLERS
“Resellers” as used herein, refers to businesses that routinely sell or distribute Vendor’s Products,
and may include “Distributors”, “Value Added Resellers” (VARs), “Original Equipment
Manufacturers” (OEMs), Channel Partners, or such other designations. These businesses must be
approved by the State prior to placement of any orders. Any contract established will be subject to
this solicitation and any resulting Agreement(s), and to the terms and conditions of the State’s
competitive bidding process.
The Agency acknowledges that the Reseller has merely purchased the Third-Party Items for resale
or license to the Agency, and that the proprietary and intellectual property rights to the Third Party
Items are owned by parties other than the Reseller (“Third Parties”). The Agency further
acknowledges that except for the payment to the Reseller for the Third-Party Items, all of its rights
and obligations with respect thereto flow from and to the Third Parties. The Reseller shall provide
the Agency with copies of all documentation and warranties for the Third-Party Items which are
provided to the Reseller. The Reseller shall assign all applicable third party warranties for
Deliverables to the Agency
2.10. POSSESSION AND REVIEW
During the evaluation period and prior to award, possession of the bids and accompanying
information is limited to personnel of the issuing agency, and to the committee responsible for
participating in the evaluation. Vendors who attempt to gain this privileged information, or to
influence the evaluation process (i.e. assist in evaluation) will be in violation of purchasing rules and
their offer will not be further evaluated or considered.
After award of contract the complete bid file will be available to any interested persons with the
exception of trade secrets, test information or similar proprietary information as provided by statute
and rule. Any proprietary or confidential information, which conforms to exclusions from public
records as provided by N.C.G.S. §132-1.2 must be clearly marked as such in the offer when
submitted.
Page 5 of 26
This is the opportunity summary page. It provides an overview of this opportunity and a preview of the attached documentation.