Assessments and Recommendations for Agency Transformation

Location: Minnesota
Posted: Mar 31, 2026
Due: Apr 17, 2026
Agency: State Government of Minnesota
Type of Government: State & Local
Category:
  • A - Research and development
Publication URL: To access bid details, please log in.
Assessments and Recommendations for Agency Transformation Proposals Due: April 17, 2026
| RFP ,
DHS is seeking proposals from qualified responders to hire external consultant(s) to assess DHS and make long-term recommendations for restructuring the department’s organizational framework, governance and operating model to more effectively serve Minnesotans, managing state and federal funds for human services.

Attachment Preview

Minnesota Department of Human Services OFFICE OF STRATEGY AND
PERFORMANCE, CHIEF OF STAFF Division
Request for Proposals for a Contractor to provide
Assessments and Recommendations for
Agency Transformation
Date of Publication in SWIFT: March 10, 2026
Late responses will not be considered.
As of July 1, 2025, certain terms are unenforceable in state contracts. See Session Laws,
2025 Regular Session, Chapter 39, Article 2, Sec. 45.
Americans with Disabilities Act (ADA) Statement:
This information is available in accessible formats for people with disabilities by
calling 651-431-4945 or by using your preferred relay service. For other information
on disability rights and protections, contact DHS’s Americans with Disabilities Act
(ADA) coordinator by calling 651-431-4945.
Minnesota’s Commitment to Diversity and Inclusion. The State of Minnesota is committed to
diversity and inclusion in its public procurement process. The goal is to ensure that those providing
goods and services to the State are representative of our Minnesota communities and include
businesses owned by minorities, women, veterans, and those with substantial physical disabilities.
Creating broader opportunities for historically under-represented groups provides for additional
options and greater competition in the marketplace, creates stronger relationships and engagement
within our communities, and fosters economic development and equality.
To further this commitment, the Department of Administration operates a program for Minnesota-
based small businesses owned by minorities, women, veterans, and those with substantial physical
disabilities. For additional information on this program, or to determine eligibility, please call
651.201.2402 or go to https://mn.gov/admin/business/vendor-info/oep/.
SPECIAL NOTICE: This is a request for proposal. It does not obligate the State of Minnesota to award a
contract or complete the proposed program, and the State reserves the right to cancel this solicitation if
it is considered in its best interest.
This Solicitation requires proposals to be submitted through the SWIFT Supplier
Portal. Please note the security changes below that may impact responders
from submitting a timely response.
SWIFT SUPPLIER PORTAL SECURITY CHANGES
There are new security measures that the Minnesota Management and Budget
implemented on October 16, 2022. It is a new multi-factor authentication (MFA) to
enhance the security of the State of Minnesota Supplier Portal. MFA is an
authentication method that requires bidders and suppliers provide two verification
factors to log into the SWIFT Supplier Portal. The goal of MFA is to create a layered
defense that makes it more difficult for unauthorized system access to occur.
For information about these changes, please refer to the SWIFT Supplier Portal
Multi-Factor Authentication FAQ document.
If you have not done so already, please make sure to log into the SWIFT Supplier
Portal as soon as possible to get this authentication set up early so there are no
issues when submitting a response to an RFP.
You are strongly encouraged to set your MFA during business hours of 8:00 A.M.
to 4:00 P.M., Central Time, Monday through Friday. You may experience delay
setting your MFA after hours.
RFP SUMMARY
Important Dates:
RFP Published: March 10, 2026
Questions Due: March 20, 2026
Proposals Due: SWIFT EVENT END (April 17, 2026)
Anticipated Selection of Successful Responder(s): May 15, 2026
Anticipated Start of Contract: TBD
Anticipated End of Contract: TBD
Anticipated Extensions: TBD
State Contact: DHS Reorganization Team, reorganization.dhs@state.mn.us
PT RFP (PT201)
i
TABLE OF CONTENTS
RFP Summary ........................................................................................................................ ii
TABLE OF CONTENTS ............................................................................................................. ii
1. Introduction ...................................................................................................................... 1
1.1 Objective of RFP .................................................................................................................................. 1
1.2 Proposal due date ............................................................................................................................... 1
1.3 Background and Context..................................................................................................................... 1
2. Scope of Work ................................................................................................................... 3
2.1 Overview ............................................................................................................................................. 3
2.2 Categories and Deliverables ............................................................................................................... 3
Category #1: Landscape Analysis .............................................................................................................. 3
Category #2: Stakeholder Engagement .................................................................................................... 4
Category #3: Immediate Improvement Recommendations ...................................................................... 5
Category #4: Transformational Reorganization ....................................................................................... 6
A. Roadmap and Implementation Plan ................................................................................................. 6
B. Change Management and Culture Change....................................................................................... 7
C. Implementation Support .................................................................................................................. 7
D. Knowledge Transfer and Sustainability ............................................................................................ 8
3. PROPOSAL REQUIREMENTS ............................................................................................. 10
3.1 Proposal Contents............................................................................................................................. 10
3.2 Technical Proposal Requirements..................................................................................................... 11
3.3 Required Statements and Forms ...................................................................................................... 12
a. Responder Information and Declarations (Attachment A):................................ 12
b. Exceptions to Sample Contract and RFP Terms (Attachment B): ....................... 12
c. Human Rights Compliance: ........................................................................... 12
d. Category Selection (Attachment D) ................................................................ 13
e. Cost Proposal (Attachment C) ....................................................................... 13
4. RFP Process ..................................................................................................................... 13
4.1 Responders’ Questions ..................................................................................................................... 13
4.2 Proposal Submission ......................................................................................................................... 13
5. Proposal Evaluation and Selection ................................................................................... 14
ii
5.1 Overview of Evaluation Methodology .............................................................................................. 14
5.2 Evaluation Team................................................................................................................................ 14
5.3 Evaluation Phases ............................................................................................................................. 14
1. Phase I: Responsiveness and pass/fail requirements ..................................................................... 14
2. Phase II: Evaluation of Technical Requirements of Proposals ........................................................ 15
CATEGORY 1: LANDSCAPE ANALYSIS .................................................................................................. 15
5.4 Contract Negotiations and Unsuccessful Responder Notice ............................................................ 17
6. Required AND UNENFORCEABLE contract Terms and Conditions ...................................... 18
6.1 All Responders must be willing to comply with all state and federal legal requirements regarding
the performance of the contract. ..................................................................................................... 18
6.2 Unenforceable terms .................................................................................................................... 18
7. Solicitation Terms ............................................................................................................ 18
A. Competition in Responding ............................................................................................................... 18
B. Addenda to the RFP ............................................................................................................................ 18
C. Data Security - Foreign Outsourcing of Work is Prohibited ............................................................... 18
D. Preparation Costs. .............................................................................................................................. 19
E. Joint Ventures ..................................................................................................................................... 19
F. Withdrawing Response ....................................................................................................................... 19
G. Rights Reserved .................................................................................................................................. 19
H. Samples and Demonstrations............................................................................................................. 20
I. Responses are Nonpublic during Evaluation Process .......................................................................... 20
J. Trade Secret Information..................................................................................................................... 20
K. Conditions of Offer.............................................................................................................................. 20
L. Award .................................................................................................................................................. 20
M. Requirements Prior to Contract Execution........................................................................................ 21
N. Targeted Group, Economically Disadvantaged Business, Veteran-Owned and Individual Preference
................................................................................................................................................................ 21
O. Reciprocity.......................................................................................................................................... 21
P. Geographical Location of Work .......................................................................................................... 21
APPENDIX A: TECHNICAL PROPOSAL DETAIL ........................................................................ 22
3.2 CATEGORY #1: LANDSCAPE ANALYSIS .......................................................................................... 22
1. Proposed Work Plan: ....................................................................................... 22
iii
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