Event Transportation Services

The University of North Carolina at Chapel Hill Purchasing Services

For its Department of Transportation and Parking Services

Request for Proposal Number: 3000012717

Description of Services: Event Transportation Services

Date of Issue: 03-31-2026

Date & Time of Site Visit: None Required

Mandatory _____ Non-Mandatory _____

Date & Time to Submit Questions: 04-10-2026 NLT 1:00 PM EST

Date & Time of Public Opening: 04-23-2026 NLT 1:00 PM EST

Direct all inquiries concerning this RFP to:

Mark Thomas Sillman

Associate Director Purchasing Services

Email: mark_sillman@unc.edu

The University of North Carolina at Chapel Hill Purchasing Services

Request for Proposal Number: 3000012717

Description of Services: Event Transportation Services

______________________________________________________

For internal State agency processing, including tabulation of proposals, you must provide your company's eVP (Electronic Vendor Portal) Number. Pursuant to G.S. 132-1.10(b) this identification number shall not be released to the public. This page will be removed and shredded, or otherwise kept confidential, before the procurement file is made available for public inspection.

This page shall be filled out and returned with your proposal. Failure to do so may subject your proposal to rejection.

___________________________________________________ Vendor Name

______________________________

North Carolina State procurement vendor identification number for eVP

______________________________

North Carolina Secretary of State vendor identification number

Note: For a contract to be awarded to you, your company (you) must be a North Carolina registered Vendor in good standing. You must enter the Vendor number assigned through eVP (Electronic Vendor Portal). If you do not have a vendor number, register at

The University is only accepting proposals through the electronic Vendor Portal (eVP):

Electronic responses ONLY will be accepted for this solicitation.

EXECUTION

In compliance with this Request for Proposals (RFP), and subject to all the conditions herein, the undersigned Vendor offers and agrees to furnish and deliver any or all items upon which prices are bid, at the prices proposed opposite each item within the time specified herein.

By executing this proposal, the undersigned Vendor understands that false certification is a Class I felony and certifies that:

this proposal is submitted competitively and without collusion (G.S. 143-54),

none of its officers, directors, or owners of an unincorporated business entity has been convicted of any violations of Chapter 78A of the General Statutes, the Securities Act of 1933, or the Securities Exchange Act of 1934 (G.S. 143-59.2), and

it is not an ineligible Vendor as set forth in G.S. 143-59.1.

Furthermore, by executing this proposal, the undersigned certifies to the best of Vendor's knowledge and belief that it and its principals are not presently debarred, suspended, proposed for debarment, declared ineligible or voluntarily excluded from covered transactions by any Federal or State department or agency.

As required by G.S. 143-48.5, the undersigned Vendor certifies that it, and each of its sub-Contractors for any Contract awarded as a result of this RFP, complies with the requirements of Article 2 of Chapter 64 of the NC General Statutes, including the requirement for each employer with more than 25 employees in North Carolina to verify the work authorization of its employees through the federal E-Verify system.

As required by Executive Order 24 (2017), the undersigned vendor certifies will comply with all Federal and State requirements concerning fair employment and that it does not and will not discriminate, harass, or retaliate against any employee in connection with performance of any Contract arising from this solicitation.

G.S. 133-32 and Executive Order 24 (2009) prohibit the offer to, or acceptance by, any State Employee associated with the preparing plans, specifications, estimates for public contracts; or awarding or administering public contracts; or inspecting or supervising delivery of the public contract of any gift from anyone with a contract with the State, or from any person seeking to do business with the State. By execution of this response to the RFP, the undersigned certifies, for Vendor's entire organization and its employees or agents, that Vendor is not aware that any such gift has been offered, accepted, or promised by any employees of your organization.

By executing this proposal, Vendor certifies that it has read and agreed to the INSTRUCTION TO VENDORS and the UNIVERSITY of NORTH CAROLINA at CHAPEL HILLS GENERAL TERMS AND CONDITIONS for SERVICES incorporated herein. These documents can be accessed from the ATTACHMENTS page within this document.

Failure to execute/sign proposal prior to submittal may render proposal invalid and it MAY BE REJECTED. Late proposals shall not be accepted.

VALIDITY PERIOD

Offer shall be valid for at least sixty (60) days from date of bid opening, unless otherwise stated here: ______ days, or if extended by mutual agreement of the parties in writing. Any withdrawal of this offer shall be made in writing, effective upon receipt by the agency issuing this RFP.

ACCEPTANCE OF PROPOSAL

If your proposal is accepted, all provisions of this RFP, along with the written results of any negotiations, shall constitute the written agreement between the parties ("Contract"). The UNIVERSITY of NORTH CAROLINA at CHAPEL HILLS GENERAL TERMS AND CONDITIONS for SERVICES are incorporated herein and shall apply. Depending upon the Services being offered, other terms and conditions may apply, as mutually agreed upon.

PURPOSE AND BACKGROUND

1.1 PURPOSE: This Request for Proposal (RFP) is being issued to obtain a contract to provide for a turnkey operator who is capable of providing appropriate vehicles, staff, and resource coordination to shuttle patrons between parking and event facilities across campus. Such special event parking and transportation services will be provided for the University of North Carolina at Chapel Hill, Department of Transportation and Parking, with a start date of approximately July 1, 2026, or sooner if in the best interest of the University. Proposals shall be submitted in accordance with the terms and conditions of this RFP and any addenda issued hereto.

1.2 BACKGROUND: The University is seeking proposals from vendors interested in providing bus and van shuttle transportation services for UNC Events (Athletic and Non-athletic) to and from UNC parking areas to event facilities across campus. However, this contract does not supersede or negate any additional shuttle service agreements the University may already have with the Town of Chapel Hill and Chapel Hill Transit.

The number and type of events will vary from year to year based on scheduling by university departments including but not limited to: academic departments, athletics, performing arts, theater, the Chancellor's office, and UNC Health Care, the availability of performers on tour, and other University scheduling concerns. There will be approximately seven (7) home football games, approximately eighteen (18) home men's basketball games, and a variety of concerts and other major events (i.e. commencement, registration, non-UNC athletics, etc.), and hundreds of general events each year.

1.3 UNIVERSITY PROVIDED MATERIALS: The University, via its Contract Administrator, hereby agrees to work directly with the Contractor in connection with carrying out and conducting all of the following duties and responsibilities during the term of this agreement.

The University shall provide a liaison within the Department of Transportation and Parking that will be the contact for the Contractor for discussions relating to each individual event operation, including special disability transportation needs and inclement weather and other operational concerns of the Contractor.

The Department of Transportation and Parking will provide route maps with designated on campus stop locations.

1.4 CONTRACT TERM The Contract shall have an initial term of three (3) years, beginning on the date of final Contract execution. The Vendor shall begin work under the Contract within thirty (30) business days of the "Effective Date".

At the end of the contract's initial term, the University shall have the option, in its sole discretion, to renew the contract on the same terms and conditions for up to two (2) additional one (1) year terms for a total not to exceed five (5) in total length. The University will give the Vendor written notice of its intent to exercise each option no later than sixty (60) days before the end of the contract's then-current term. In addition to any optional renewal terms, and with the Vendor's concurrence, the University reserves the right to extend the contract after the last active term when in the best interest of the University.

Proposals shall be submitted in accordance with the terms and conditions of this RFP and any addenda issued hereto.

GENERAL INFORMATION

REQUEST FOR PROPOSAL DOCUMENT

This RFP is comprised of the base RFP document, any attachments, and any addenda released before Contract award, which are incorporated herein by reference.

2.2 E-PROCUREMENT FEE (This requirement doesn't apply to the UNC at Chapel Hill)

NOTICE TO VENDORS REGARDING RFP TERMS AND CONDITIONS

It shall be the Vendor's responsibility to read the Instructions to Vendors, the University of North Carolina at Chapel Hills General Terms and Conditions for Services, all relevant exhibits and attachments, and any other components made a part of this RFP and comply with all requirements and specifications herein. Vendors are also responsible for obtaining and complying with all Addenda and other changes that may be issued in connection with this RFP.

If Vendors have questions or issues regarding any component of this RFP, those must be submitted as questions in accordance with the instructions provided in the PROPOSAL QUESTIONS Section. If the University determines that any changes will be made as a result of the questions asked, then such decisions will be communicated in the form of an RFP addendum. The University may also elect to leave open the possibility for later negotiation of specific provisions of the contract that have been addressed during the question-and-answer period, prior to contract award.

Other than through the process of negotiation under 01 NCAC 05B.0503, the University rejects and will not be required to evaluate or consider any additional or modified terms and conditions submitted with Vendor's proposal or otherwise. This applies to any language appearing in or attached to the document as part of the Vendor's proposal that purports to vary any terms and conditions or Vendors' instructions herein or to render the proposal non-binding or subject to further negotiation. Vendor's proposal shall constitute a firm offer that shall be held open for the period required herein ("Validity Period" above).

The University may exercise its discretion to consider Vendor proposed modifications. By execution and delivery of this RFP Response, the Vendor agrees that any additional or modified terms and conditions, whether submitted purposely or inadvertently, shall have no force or effect, and will be disregarded unless expressly agreed upon through negotiation and incorporated by way of a Best and Final Offer (BAFO). Noncompliance with, or any attempt to alter or delete, this paragraph shall constitute sufficient grounds to reject Vendor's proposal as nonresponsive.

RFP SCHEDULE

The table below shows the intended schedule for this RFP. The University will make every effort to adhere to this schedule.

SITE VISIT or PRE-PROPOSAL CONFERENCE (NOT REQUIRED)

PROPOSAL QUESTIONS

Upon review of the RFP documents, Vendors may have questions to clarify or interpret the RFP in order to submit the best proposal possible. To accommodate the Proposal Questions process, Vendors shall submit any such questions by the "Submit Written Questions" date and time provided in the RFP SCHEDULE Section above, unless modified by Addendum.

Written questions shall be emailed to the Purchasing Agent on the front cover no later than the date and time specified above. Vendors shall use the following subject line for all correspondence proposing questions to this RFP "RFP - RFP Number - Company Name - Questions". All submittals for answers to questions shall be submitted in a WORD Document, that is not password protected and shall include a reference to the applicable RFP section to be submitted in the format shown below:

Questions received prior to the submission deadline date shall be answered by the University, and any additional terms deemed necessary by the University will be posted in the form of an addendum to the electronic Vendor Portal (eVP), , and shall become an Addendum to this RFP. No information, instruction or advice provided orally or informally by any University personnel, whether made in response to a question or otherwise in connection with this RFP, shall be considered authoritative or binding. Vendors shall rely only on written material contained in the RFP and an addendum to this RFP.

PROPOSAL SUBMITTAL

IMPORTANT NOTE: This is an absolute requirement. Late bids, regardless of cause, shall not be opened or considered, and will be automatically disqualified from further consideration. Vendor shall bear the sole risk of late submission due to unintended or unanticipated delay. It is the Vendor's sole responsibility to ensure its proposal has been received as described in this RFP by the specified time and date of opening. The time and date of receipt will be marked on each proposal when received. Any proposal or portion thereof received after the proposal deadline will be rejected.

All proposals shall be submitted via eVP

All proposal responses shall be submitted electronically via the electronic Vendor Portal (eVP). Additional information can be found at the eVP updates for Vendors link: https://eprocurement.nc.gov/news-events/evp-updates-vendors.

Failure to submit a proposal in strict accordance with these instructions shall constitute sufficient cause to reject a Vendor's proposal(s). Vendors are strongly encouraged to allow sufficient time to upload proposals.

Critical updated information may be included in Addenda to this RFP. It is important that all Vendors responding to this RFP periodically check the State's eVP website for any Addenda that may be issued prior to the bid opening date. All Vendors shall be deemed to have read and understood all information in this RFP and all Addenda thereto.

PROPOSAL CONTENTS

Vendors shall populate all attachments of this RFP that require the Vendor to provide information and include an authorized signature where requested. Failure to provide all required items, or Vendor's submission of incomplete items, may result in the University rejecting Vendor's proposal, in the University's sole discretion.

The Vendors RFP response shall include the required information and documentation listed below and shall be presented in the same order as listed below to include all of the items and attachments shown to include any addendums that may be issued:

Cover Letter, which must contain the following: (i) a statement that confirms that the proposer has read the RFP in its entirety, including all links, and all Addenda released in conjunction with the RFP, (ii) a statement that the Vendor agrees to perform in accordance with the scope of work, requirements, and specifications contained herein; and (iii) Vendor's agreement to comply with all instructions, terms and conditions, and attachments.

Title Page: Include the company name, address, phone number and authorized representative name and email address along with the Proposal Number.

The Offeror shall describe the overall experience and qualifications of the firm and its credentials in providing professional shuttle bus services.

The Offeror shall provide a detailed description of how the Contractor proposes to provide the services described herein.

The Offeror shall provide copies of its safety inspection reports as well as copies of any accident reports for the past three years.

The Offeror shall provide a listing of prior contract awards for these types of services including a point of contact, complete address and telephone number.

The Offeror shall provide proof of having a minimum of five (5) years' experience in the bus shuttle industry and a minimum of (5) years of experience providing continuous looping and mass loading/unloading shuttle service on a university or business campus.

The Offeror shall provide a minimum of four (4) references, including a minimum of 2 references pertaining to continuous looping and mass loading shuttle service experience. References shall include a point of contact, complete address and phone number.

The Offeror shall provide proof that it has and maintains any and all licenses and permits required by Federal and State law for providing a shuttle bus service.

The Offeror shall provide proof that all of the Offeror's drivers are licensed by the State of North Carolina with a licensed certification designated by the NC Division of Motor Vehicles for operating a commercial transit vehicle of the size required in this proposal.

The Offeror shall provide the name of a company contact person that is immediately available by phone for operational concerns of the University during all operating hours.

The Offeror shall provide a complete Cost Proposal on the appropriate documents provided.

Completed and signed copy of all EXECUTION PAGES, along with the body of the RFP.

Signed receipt pages of any addenda released in conjunction with this RFP, if required to be returned.

Vender shall review and comply with "Section 7 Attachments" of the RFP which provides a complete listing of additional documents and forms required to be properly downloaded, completed, signed and attached making them a part of your RFP proposal.

ALTERNATE PROPOSALS

Unless provided otherwise in this RFP, Vendor may submit alternate proposals for comparable Goods, various methods or levels of Service(s), or that propose different options. Alternate proposals must specifically identify the RFP requirements and advantages addressed by the alternate proposal. Any alternate proposal, in addition to the marking described above, must be clearly marked with the legend: ("Alternate Proposal #___ for Name of Vendor)". Each proposal must be for a specific set of Goods and Services and must include specific pricing. If a Vendor chooses to respond with various offerings, each must be offered with a separate price and be contained in a separate proposal document. Each proposal must be complete and independent of other proposals offered.

2.10 DEFINITIONS, ACRONYMS, AND ABBREVIATIONS

Relevant definitions for this RFP are provided in 01 NCAC 05A .0112 and in the Instructions to Vendors found below which are incorporated herein by this reference.

The following definitions, acronyms, and abbreviations are also relevant to this RFP:

UNIVERSITY: "University" shall mean, The University of North Carolina at Chapel Hill for its Department of Transportation and Parking.

OFFEROR: "Offeror" shall mean a company/firm submitting a proposal in response to this Request for Proposals.

CONTRACTOR: "Contractor" shall mean the Contractor that will provide the professional services for the University.

TERM: "Term" shall refer to the length of time the contract will be valid.

CONTRACT ADMINISTRATOR: "Contract Administrator" shall mean the University representative who shall be the direct liaison between the Contractor and the University for this contract. That representative will be the Event Manager for Transportation and Parking.

UNIVERSITY HOLIDAY SCHEDULE: The University's Holiday Schedule is maintained at and shall be considered the official posting for all University recognized holidays.

GENERAL EVENT: "General Event" shall mean any non-sporting conference or small event that occurs on campus that does not fit any of the other defined definitions. A general event may include, but not be limited to: NC Symphony, Carolina Performing Arts, Board of Trustee meetings, building dedications, medical conferences, dinner parties, etc. A General Event may require a variety of staffing scenarios, a single attendant to a team of attendants, TCO's and supervisors.

GENERAL MAJOR EVENT: "General Major Event" shall mean any operations on campus considered by the University to be a distinguished affair (beyond the scope of normal operations) held on campus property, such as, but not limited to UNC men's basketball games, Smith Center concerts, Carmichael Auditorium Concerts, High School Basketball Championships, High School Football Championships, and Commencement (both May and December). A General Major Event may require a variety of staffing scenarios, a single attendant to a team of attendants, TCO's and supervisors.

GENERAL EVENT FEE: "General Event Fee" shall refer to the amount charged to the University by the Contractor for providing services for a General Event.

MOVE-IN/OUT OPERATIONS: "Move-in/out Operations" shall mean the special parking operations that occur in conjunction with the beginning and end of each semester and/or summer session on campus.

FOOTBALL EVENT: "Football Event" shall mean any UNC-CH football game and/or any other Kenan Stadium event so designated in advance by the University (i.e., High School Football Championships, Stadium Concerts, etc.) and identified to the Contractor as such.

FOOTBALL EVENT FEE: "Football Event Fee" shall be the amount charged to the University by the Contractor for providing services during an event designated as a Football Event.

MEN'S BASKETBALL EVENT: "Men's Basketball Event" shall mean any UNC-CH basketball game so designated in advance by the University (i.e., High School Basketball Championships, Smith Center Concerts, etc.) and identified to the Contractor as such.

MEN'S BASKETBALL EVENT FEE: "Men's Basketball Event Fee" shall be the amount charged to the University by the Contractor for providing services during an event designated as a Men's Basketball Event.

OLYMPIC SPORT EVENT: "Olympic Sport Event" shall mean any UNC-CH athletic event that does not fall under "Football Event" or "Men's Basketball Event" as defined above.

OLYMPIC SPORT EVENT FEE: "OS Event Fee" shall refer to the amount charged to the University by the Contractor for providing services during an Olympic Sport Event.

COMMENCEMENT EVENT: "Commencement Event" shall mean the main University Commencement held in Kenan Stadium in May.

COMMENCEMENT EVENT FEE: "Commencement Event Fee" shall refer to the amount charged to the University by the Contractor for providing services during Commencement.

METHOD OF AWARD AND PROPOSAL EVALUATION PROCESS

METHOD OF AWARD

North Carolina G.S. 143-52 provides a general list of criteria the University shall use to award contracts, as supplemented by the additional criteria herein. The Services being procured shall dictate the application and order of criteria; however, all award decisions shall be in the University's best interest. All qualified proposals will be evaluated, and awards will be made to the Vendor(s) meeting the specific RFP Specifications and achieving the highest and best final evaluation, based on the criteria described below.

While the intent of this RFP is to award a Contract(s) to a single Vendor the University reserves the right to make separate awards to different Vendors for one or more line items, to not award one or more line items or to cancel this RFP in its entirety without awarding a Contract, if it is considered to be most advantageous to the University to do so.

The University reserves the unqualified right to waive in its opinion any minor informality or technicality in the proposals received when in the best interest of the University.

CONFIDENTIALITY AND PROHIBITED COMMUNICATIONS DURING EVALUATION

While this RFP is under evaluation, the responding Vendor, including any subcontractors and suppliers, is prohibited from engaging in conversations intended to influence the outcome of the evaluation. See Paragraph 29 of the Instructions to Vendors entitled COMMUNICTIONS BY VENDORS.

Each Vendor submitting a proposal to this RFP, including its employees, agents, subcontractors, suppliers, subsidiaries and affiliates, is prohibited from having any communications with any person inside or outside the using agency; issuing agency; other government agency office or body (including the procurement lead named above, any department secretary, agency head, members of the General Assembly and Governor's office); or private entity, if the communication refers to the content of Vendor's proposal or qualifications, the content of another Vendor's proposal, another Vendor's qualifications or ability to perform a resulting contract, and/or the transmittal of any other communication of information that could be reasonably considered to have the effect of directly or indirectly influencing the evaluation of proposals, the award of a contract, or both.

Any Vendor not in compliance with this provision shall be disqualified from evaluation and award. A Vendor's proposal may be disqualified if its subcontractor and/or supplier engage in any of the foregoing communications during the time that the procurement is active (i.e., the issuance date of the procurement until the date of contract award or cancellation of the procurement). Only those discussions, communications or transmittals of information authorized or initiated by the issuing agency for this RFP or inquiries directed to the procurement lead named in this RFP regarding requirements of the RFP (prior to proposal submission) or the status of the award (after submission) are excepted from this provision.

PROPOSAL EVALUATION PROCESS

Only responsive submissions will be evaluated.

The University will conduct a One-Step evaluation of Proposals:

Proposals will be received according to the method stated in the Proposal Submittal Section above.

All proposals must be received by the issuing agency not later than the date and time specified in the RFP SCHEDULE Section above, unless modified by Addendum. Vendors are cautioned that this is a request for offers, not an offer or request to contract, and the University reserves the unqualified right to reject any and all offers at any time if such rejection is deemed to be in the best interest of the University.

At the date and time provided in the RFP SCHEDULE Section above, unless modified by Addendum, the proposal from each responding Vendor will be opened publicly and all offers (except those that have been previously withdrawn, or voided bids) will be tabulated. The tabulation shall be made public at the time it is created. When negotiations after receipt of bids are authorized pursuant to G.S. 143-49 and 01 NCAC 05B.0503, only the names of offerors and the Services offered shall be tabulated at the time of opening. If negotiation is anticipated, cost and price shall become available for public inspection at the time of the award. Interested parties are cautioned that these costs and their components are subject to further evaluation for completeness and correctness and therefore may not be an exact indicator of a vendor's pricing position.

At their option, the evaluators may request oral presentations or discussions with any or all Vendors for clarification or to amplify the materials presented in any part of the proposal. Vendors are cautioned, however, that the evaluators are not required to request presentations or other clarification-and often do not. Therefore, all proposals should be complete and reflect the most favorable terms available from the Vendor.

Since the possibility of negotiation is normally not known until the cost proposals are opened, and as allowed for under 01 NCAC 05B.0503, pricing shall not be made public until the award of a contract. This decision rests solely with the University.

Upon completion of the evaluation process, the University will make award(s) based on the evaluation and post the award(s) to the State's eVP website under the RFP number for this solicitation. Award of a Contract to one Vendor does not mean that the other proposals lacked merit, but that, all factors considered, the selected proposal was deemed most advantageous and represented the best value to the University.

The University reserves the right to negotiate with one or more vendors, or to reject all original offers and negotiate with one or more sources of supply that may be capable of satisfying the requirement, and in either case to require Vendor to submit a Best and Final Offer (BAFO) based on discussions and negotiations with the University.

EVALUATION CRITERIA

In addition to the general criteria in G.S. 143-52 which may or may not be relevant to this RFP, all qualified proposals will be evaluated, and award made based on considering the following criteria, to result in an award most advantageous to the University:

EVALUTION METHOD: The head of the evaluation committee shall provide a written document to the Purchasing Agent detailing the consensus of the evaluation committee, explaining the strengths and weaknesses of each proposal and why the recommended awardee(s) proposal provides the best value to the University. All qualified proposals will be evaluated, and award made based on considering the following criteria listed in descending order of importance, to result in an award most advantageous to the University:

Vendor Technical Approach 30

Vendor Qualifications 30

Vendor Experience (including references) 25

Pricing 15

PERFORMANCE OUTSIDE THE UNITED STATES

If required, the Vendor shall complete the attachment for LOCATION OF WORKERS UTILIZED BY VENDOR. In addition to any other evaluation criteria identified in this RFP, the University may also consider, for purposes of evaluating proposed or actual contract performance outside of the United States, how that performance may affect the following factors to ensure that any award will be in the best interest of the University:

Total cost to the University

Level of quality provided by the Vendor

Process and performance capability across multiple jurisdictions

Protection of the University's information and intellectual property

Availability of pertinent skills

Ability to understand the University's business requirements and internal operational culture

Particular risk factors such as the security of the University's information technology

Relations with citizens and employees

Contract enforcement jurisdictional issues

INTERPRETATION OF TERMS AND PHRASES

This RFP serves two functions: (1) to advise potential Vendors of the parameters of the solution being sought by the University; and (2) to provide (together with other specified documents) the terms of the Contract resulting from this procurement. The use of phrases such as "shall," "must," and "requirements" are intended to create enforceable contract conditions. In determining whether proposals should be evaluated or rejected, the University will take into consideration the degree to which Vendors have proposed or failed to propose solutions that will satisfy the University's needs as described in the RFP. Except as specifically stated in the RFP, no one requirement shall automatically disqualify a Vendor from consideration. However, failure to comply with any single requirement may result in the University exercising its discretion to reject a proposal in its entirety.

REQUIREMENTS

This Section lists the requirements related to this RFP. By submitting a proposal, the Vendor agrees to meet all stated requirements in this Section as well as any other specifications, requirements, and terms and conditions stated in this RFP. If a Vendor is unclear about a requirement or specification or believes a change to a requirement would allow for the University to receive a better proposal, the Vendor is urged to submit these items in the form of a question during the question-and-answer period in accordance with the Proposal Questions Section above.

PRICING

Proposal price shall constitute the total cost to the University for complete performance in accordance with the requirements and specifications herein, including all applicable charges for handling, transportation, administrative and other similar fees. The vendor shall complete the attachment for PRICING INFORMATION DOCUMENTATION and include in Vendor's proposal. The pricing provided, or resulting from any negotiations, is incorporated herein and shall become part of any resulting Contract.

INVOICES MAY NOT BE PAID UNTIL AN INSPECTION HAS OCCURRED AND THE SERVICES ACCEPTED.

4.1.1 Import Tariff Temporary Surcharge

Pricing shall be exclusive of any pending tariffs or temporary tariff surcharge. Vendor may request a temporary tariff surcharge which shall be submitted with the PRICING INFORMATION DOCUMENTATION as a charge separate from the contract price. Any temporary tariff surcharge(s) associated with purchases shall be provided by way of a percentage tariff surcharge. All tariff surcharges proposed are intended to be temporary and based on current tariff implications specific to related commodities with evidence of submitted documentation of affected MSRP products. Vendor understands that the agency may request additional justification. Any temporary tariff surcharge percentage will be negotiated and mutually agreed upon. The university is not obligated to accept any proposed import tariff surcharge. Proposed tariff surcharges may be used as a factor for evaluation and award.

FINANCIAL STABILITY

As a condition of contract award, the Vendor must certify that it has the financial capacity to perform and to continue to perform its obligations under the Contract; that Vendor has no constructive or actual knowledge of an actual or potential legal proceeding being brought against Vendor that could materially adversely affect performance of this Contract; and that entering into this Contract is not prohibited by any contract, or order by any court of competent jurisdiction.

If required, the Vendor shall complete the attachment for certifying that they are financially stable by completing CERTIFICATION OF FINANCIAL CONDITION. The University is requiring this certification to minimize potential issues from contracting with a Vendor that is financially unstable. From the date of the certification to the expiration of the contract, the Vendor shall notify the University within thirty (30) days of any occurrence or condition that materially alters the truth of any statement made in this certification. The University may require annual recertification of the Vendor's financial stability.

HUB PARTICIPATION

Pursuant to North Carolina General Statute G.S. 143-48, it is State policy, and the University's desire to encourage and promote the use of small, minority, physically handicapped, and women contractors in purchasing services. As such, this RFP will serve to identify those Vendors that are minority owned or have a strategic plan to support the State's Historically Underutilized Business program by meeting or exceeding the goal of 10% utilization of diverse firms as 1st or 2nd tier subcontractors. If required, the Vendor shall complete the attachment for HUB SUPPLEMENTAL VENDOR INFORMATION.

VENDOR EXPERIENCE

In its Proposal, Vendor shall demonstrate experience with public and/or private sector clients with similar or greater size and complexity to the University. Vendor shall provide information as to the qualifications and experience of all executive, managerial, legal, and professional personnel to be assigned to this project, including resumes citing experience with similar projects and the responsibilities to be assigned to each person.

REFERENCES

If required, the Vendor shall complete the attachment and shall provide at least three (3) references, using the CUSTOMER REFERENCE TEMPLATE, for which it has provided Services of similar size and scope to those proposed herein. References shall not be from the same company or from the soliciting University department. In addition, Vendor shall provide references for and identify other government contracts it has received, for which your company has provided services of similar size and scope. The University shall contact these users to determine whether the services provided are substantially similar in scope to those proposed herein and whether Vendor's performance has been satisfactory. The information obtained shall be considered in the evaluation of the proposal. The University reserves the unqualified right to determine what is to be considered as "substantially similar" and waive in its opinion any minor informality or technicality in the proposals received when in the best interest of the University.

BACKGROUND CHECKS

Any personnel or agent of the Vendor performing services under any contract arising from this RFP may be required to undergo a background check. If so, requested by the University the Vendor and its personnel shall within 30 days of contract award be required to provide or undergo background checks at Vendor's expense prior to beginning work with the University. As part of Vendor background, the following details must be provided to the University:

Any criminal felony conviction, or conviction of any crime involving moral turpitude, including, but not limited to fraud, misappropriation or deception, by Vendor, its officers or directors, or any of its employees or other personnel to provide services on this project, of which Vendor has knowledge, or provide a statement that Vendor is aware of none;

Any criminal investigation for any offense involving moral turpitude, including, but not limited to fraud, misappropriation, falsification or deception pending against Vendor of which it has knowledge, or provide a statement Vendor is aware of none;

Any regulatory sanctions levied against Vendor or any of its officers, directors or its professional employees expected to provide services on this project by any state or federal regulatory agencies within the past three years or a statement that there are none. As used herein, the term "regulatory sanctions" includes the revocation or suspension of any license or certification, the levying of any monetary penalties or fines, and the issuance of any written warnings;

Any regulatory investigations pending against Vendor or any of its officers, directors or its professional employees expected to provide services on this project by any state or federal regulatory agencies of which Vendor has knowledge or a statement that there are none.

Any civil litigation, arbitration, proceedings, or judgments pending against Vendor during the three (3) years preceding submission of its proposal herein or a statement that there are none. Vendor's response to these requests shall be considered a continuing representation, and Vendor's failure to notify the University within thirty (30) days of any criminal litigation, investigation or proceeding involving Vendor or its then current officers, directors or persons providing services under this contract during its term shall constitute a material breach of contract. The provisions of this paragraph shall also apply to any subcontractor utilized by Vendor to perform services under this contract.

4.6.1 GENERAL INFORMATION

This University is committed to providing a crime free environment for its faculty, staff and students. Due to the contractual requirements set forth in this RFP, your personnel will have access to various areas of this University. As such and when requested by the University, criminal background checks of awarded Vendors, including but not limited to owners, employees, agents, representatives, subcontractors, and all personnel of their respective companies. All costs and expenses associated with criminal background checks are the responsibility of the Vendor.

The following requirements must be met:

Criminal background checks shall be current and completed within thirty (30) days of the University's request.

The criminal background check shall include a social security verification/check, felonies, misdemeanors, and traffic records covering a minimum of the last seven (7) years for all states and countries where the individual has resided. The criminal background check information shall be first thoroughly reviewed by the Vendor and then sent to the Contract Administrator for review and approval. Out-of-state searches shall be required for persons living in the state of NC for fewer than seven (7) years. Fingerprint background checks may be required in some instances depending on the facility requirements.

A criminal background check on the awarded Vendor and its employees shall be provided by the Vendor prior to contract effective date. Copies of the original criminal background check shall be sent to the Contract Administrator for evaluation. In some cases, badging cannot take place until after the evaluation and approval of the Vendor's criminal checks.

When a new employee or individual is identified to perform services on this contract, the Vendor shall provide the Contract Administrator with a criminal background check before the individual can be approved for work. Persons without approved criminal background checks shall not be allowed to work in the relevant buildings until proper documentation is submitted and approved.

The University may require the Vendor to exclude the Vendor's employees, agents, representatives, or subcontractors based on background check results. Discovery that one or more employees have convictions does not disqualify the Vendor from award.

Additionally, the University may use or similar Services to conduct additional background checks on the Vendor's proposed employees.

4.6.2 BACKGROUND CHECK REQUIREMENTS

As part of Vendor's criminal background checks, the details below must be provided to the University:

Any criminal felony conviction, or conviction of any crime involving moral turpitude, including but not limited to fraud, misappropriation or deception, of Vendor, its officers or directors, or any of its employees or other personnel to provide Services on this project of which Vendor has knowledge, or provide a statement that Vendor is aware of none;

Any criminal investigation for any offense involving moral turpitude, including, but not limited to fraud, misappropriation, falsification or deception pending against Vendor of which it has knowledge, or provide a statement Vendor is aware of none;

Any regulatory sanctions levied against Vendor or any of its officers, directors or its professional employees expected to provide Services on this project by any state or federal regulatory agencies within the past three years or a statement that there are none. As used herein, the term "regulatory sanctions" includes the revocation or suspension of any license or certification, the levying of any monetary penalties or fines, and the issuance of any written warnings;

Any regulatory investigations pending against Vendor or any of its officers, directors or its professional employees expected to provide Services on this project by any state or federal regulatory agencies of which Vendor has knowledge, or provide a statement that there are none.

Any civil litigation, arbitration, proceedings, or judgments pending against Vendor during the three (3) years preceding submission of its proposal herein, or provide a statement that there are none.

4.6.3 BACKGROUND CHECK LIMITATIONS

Any individual representing the Vendor, who:

In his/her lifetime, has been adjudicated as a habitual felon as defined by GS 14-7.1 or a violent habitual felon as defined by GS 14-7.7, shall not be allowed to work in buildings occupied by university faculty, staff and students.

During the last seven (7) years has been convicted of any criminal felony or misdemeanor sexual offense or a crime of violence shall not be allowed to work in buildings occupied by university faculty, staff and students.

At any time has an outstanding warrant or a criminal charge for a crime described in (b) above shall not be allowed to work on university property.

The Vendor shall ensure that all employees have responsibility to self-report to the Vendor within twenty-four (24) hours of any arrest for any disqualifying offense. The Vendor must notify the Contract Administrator within twenty-four (24) hours of all details concerning any reported arrest.

Upon the request of the Contract Administrator, the Vendor will re-screen any of its employees, agents, representatives, and subcontractors during the term of the contract.

Vendor's responses to these background check requests shall be considered a continuing representation, and Vendor's failure to notify the University within thirty (30) days of any criminal charge, investigation, or proceeding involving Vendor or its then-current officers, directors or persons providing services under this contract during its term shall constitute a material breach of contract. The provisions of this paragraph shall also apply to any subcontractor utilized by Vendor to perform services under this contract.

If there are problems or delays with performance associated with the completion and compliance with this background check requirements, any Vendor's performance bond could be used to complete these services.

4.6.4 DOCUMENT REQUIREMENTS

Required documentation to be submitted prior to date contract is effective and for performing any services on university property shall include:

A cover letter by the Vendor on company letterhead with a list of the full names matching a required government issued photo ID, addresses, and birth dates of each person representing the contracting company.

Vendor shall also provide a photocopy of the required State or Federal government issued picture ID or Driver License.

A letter on company letterhead is not acceptable proof in itself but can be used to further clarify information on the criminal background check submitted. All documentation shall be submitted at the same time. Submit documents which are clear and legible.

Background checks consisting of:

Original unaltered criminal background check from the organization providing the background check.

The background check provider's company name, company mailing address, and contact phone numbers.

The full name of the individual, which matches the government issued photo ID.

The current address of individual being checked.

The date of the criminal background check was conducted.

4.6.5 VENDOR BACKGROUND CHECK AGREEMENT

Vendor agrees to conduct a criminal background check per the specifications above in this section on all employees proposed to work under this contract, at its expense, and provide the required documentation to the University in order to perform services under this contract:

YES NO

PERSONNEL

Vendor warrants that qualified personnel shall provide Services under this Contract in a professional manner. "Professional manner" means that the personnel performing the Services will possess the skill and competence consistent with the prevailing business standards in the industry. Vendor will serve as the prime contractor under this contract and shall be responsible for the performance and payment of all subcontractor(s) that may be approved by the University. Names of any third-party Vendors or subcontractors of Vendor may appear for purposes of convenience in contract documents; and shall not limit Vendor's obligations hereunder. Vendor will retain executive representation for functional and technical expertise as needed in order to incorporate any work by third party subcontractor(s).

Should the Vendor's proposal result in an award, the Vendor shall be required to agree that it will not substitute key personnel assigned to the performance of the contract without prior written approval by the Contract Lead. Vendor shall further agree that it will notify the contract Lead of any desired substitution, including the name(s) and references of Vendor's recommended substitute personnel. The University will approve or disapprove of the requested substitution in a timely manner. The University may, in its sole discretion, terminate the services of any person providing services under this contract. Upon such termination, the University may request acceptable substitute personnel or terminate the contract services provided by such personnel.

VENDOR'S REPRESENTATIONS

If Vendor's Proposal results in an award, Vendor agrees that it will not enter any agreement with a third party that may abridge any rights of the University under the contract. If any services, deliverables, functions, or responsibilities not specifically described in this solicitation are required for Vendor's proper performance, provision and delivery of the service and deliverables under a resulting contract, or are an inherent part of or necessary sub-task included within such service, they will be deemed to be implied by and included within the scope of the contract to the same extent and in the same manner as if specifically described in the contract. Unless otherwise expressly provided herein, Vendor will furnish all of its own necessary management, supervision, labor, facilities, furniture, computer and telecommunications equipment, software, supplies and materials necessary for the Vendor to provide and deliver the Services and/or other deliverables.

QUESTIONS TO VENDORS (NOT REQUIRED)

AGENCY INSURANCE REQUIREMENTS MODIFICATION

The University has conducted a risk assessment for the services being requested and has determined that certain default coverage provisions in the UNIVERSITY of NORTH CAROLINA at CHAPEL HILLS GENERAL TERMS AND CONDITIONS for SERVICES. It is required that you also obtain and maintain Fidelity Bonding (Honesty Bonding) at a minimum amount of $10,000. Failure to do so will render the proposal non-responsive. Coverages not changed here remain as stated in the UNIVERSITY of NORTH CAROLINA at CHAPEL HILLS GENERAL TERMS AND CONDITIONS for SERVICES.

LOBBYING ACTIVITY CERTIFICATION FOR FEDERAL GRANTS

Federal law prohibits recipients of federal funds, whether through grants, contracts, or cooperative agreements, from using those funds to influence or attempt to influence (lobby) a federal official in connection with obtaining, extending, or modifying any federal contract, grant, loan, or cooperative agreement. Further, federal law requires that applicants for federal funds certify:

that they abide by the above restrictions.

that they disclose any permissible (non-federal) paid lobbying on the Federal Awards being applied for; and

that such certification requirements will also be included in any subawards meeting the applicable thresholds.

SUBCONTRACTORS

No portion of the work shall be subcontracted without prior written consent of the University. In the event that the Vendor desires to subcontract some part of the work specified herein, the Vendor shall furnish with their bid the names, qualifications, and experience of their proposed subcontractors. The Vendor shall, however, remain solely and fully liable and responsible for the work done by its subcontractor(s) and shall assure compliance with all the requirements and specifications of the contract.

SECRETARY OF STATE REGISTRATION

Prior to entering into a contract with the University, the awarded Vendor(s) must complete registration with the NC Secretary of State. Upon notification of award, the selected Vendor(s) must furnish evidence of filing within 10 business days. Failure to provide this documentation may result in the disqualification of the Vendor(s) bid for further consideration for the award. No purchase orders shall be issued prior to confirmation of completed registration with the Secretary of State.

A contract award under the above-referenced solicitation, and the resulting purchase orders, will produce repeated orders and transactions in North Carolina and will constitute "transacting business" in the State, which requires a certificate of authority from the North Carolina Secretary of State as provided in G.S. 55-15-01 (corporations) or 57D-7-01 (LLCs). Please go to: to register.

Vendor registered with the North Carolina Secretary of State: Yes No

4.14 EXAMINATION OF CONDITIONS

It shall be understood and mutually agreed that by submitting a proposal, the Offeror acknowledges that that they have carefully examined all pertinent documents, the general location, and has satisfied themselves as to the nature of the work to include if necessary the condition of existing buildings and their accessory structures; conformation of the ground; character, quality and quantity of the materials to be encountered; general and local conditions, construction hazards, parking and transportation requirements and all other matters which can in any way affect the work under the contract. It is further mutually agreed that by submitting a proposal the Offeror acknowledges that they have satisfied themselves as to the feasibility and meaning of these specifications and any associated documents relative to the work and that they accept all the terms, conditions and stipulations contained therein; and that they are prepared to work in cooperation with other Contractors or University employees performing work at any location on campus.

4.15 INCREASES OR DECREASES TO CONTRACT

The services included in this contract are listed in the appendices of this RFP with the Offeror providing individual contract price for the services also designated. The University reserves the right to add or delete services as required. Any services added or deleted by the University shall result in an equitable adjustment to the contract price. If a service is added, the price shall be negotiated by the Contract Administrator and the Contractor and the price shall be prorated over the remainder of the term of the contract. If a service is deleted, the price shall be subtracted from the contractual amount due under this contract.

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SPECIFICATIONS AND SCOPE OF WORK

TASKS/DELIVERABLES

EVENT TIMINGS

5.01 The Contractor shall provide bus service in accordance with the following timeframes:

FOOTBALL EVENT: Service starting 3 hours prior to kick-off, and for a minimum of 45 minutes post-game, pending clearance by a designated Transportation and Parking representative.

MEN'S BASKETBALL EVENT: Service starting 2.5 hours prior to tip-off, and for a minimum of 30 minutes post-game, pending clearance by a designated Transportation and Parking representative.

ALL OTHER EVENTS: Service times to be communicated to the Company by the Department of Transportation and Parking.

Note that the above timeframes are estimates subject to change at the sole discretion of the Department of Transportation and Parking.

VEHICLE REQUIREMENTS

5.02 All buses and vans outlined on the bid shall be the property or leased property of the Transportation Company submitting the bid. A list of the vendor's equipment that will be used on the UNC campus, the year, model, passenger capacity, and a notation of which meet ADA requirements is required with the submission of this bid.

5.03 The Contractor shall provide an adequate fleet of coach style buses, mini-buses, and vans to service passengers at a major sporting or concert event. All such vehicles must be air-conditioned or heated in accordance with weather conditions. A minimum of 30% of vehicles provided must be ADA compliant, and they must be wheel lift equipped.

5.04 The Contractor shall provide equivalent back-up buses that can be substituted on this route immediately in the event of equipment failure or accident. As part of the bid process, bidding companies must specify company's action plan for executing this requirement.

5.05 The University reserves the right to request additional buses and additional bus time at the same rate as agreed upon within this document or subsequent proposal documents.

5.06 The Contractor shall provide maintenance to manufacturer's recommendation of said buses to ensure that they are in complete operational order at all times. This includes, but is not limited to, ensuring that all vehicles provided have fully function heating and air conditioning units at all times.

5.07 All vehicles must be inspected on the day of every UNC Chapel Hill event and prior to their arrival on campus for event operations. Inspections should meet or exceed the DOT safety inspection standard.

5.08 The Contractor shall provide and maintain any and all licenses and permits required by Federal and State law for providing a bus shuttle transportation service.

5.09 The Contractor shall ensure that all buses maintain appropriate vehicle safety inspection certifications as required by North Carolina state and federal laws.

5.10 The Contractor shall ensure that all buses are sanitized and cleaned on the interior each day prior to beginning the route and remain free of trash and other loose items of debris.

5.11 The Contractor shall clean the exterior of all buses prior to use on campus.

5.12 The Contractor shall not display advertisements of any kind on the exterior or interior of buses while in use for UNC events.

5.13 The Contractor shall ensure that all buses have a fire extinguisher and that drivers have been trained in the proper operation of such extinguisher.

COMMUNICATIONS

5.14 The Contractor shall ensure that the University has the name of a company contact person that is immediately available by phone for operational concerns of the University during all operating hours.

5.15 All buses and vans shall have inter-communication capability and be able to communicate both with each other and with the Contractor's home base while in transit. In-transit communication can be either radio or cellular phone or some other comparable type of service. As part of the bid process, bidding companies must specify company's action plan for executing this requirement.

5.16 The Contractor must be able to provide additional bus service for emergencies/unscheduled events within thirty minutes notice. As part of the proposal process, companies must specify what the company's action plan for executing this requirement.

ELIGIBILITY & TRAINING

5.17 The Contractor shall have a minimum of five (five) years of experience in the shuttle business as a full company and provide documentation supporting that fact.

5.18 The Contractor shall provide drivers that are licensed by the State of North Carolina with a licensed certification designated by the NC Division of Motor Vehicles for operating a commercial transit vehicle of the size required in this Request for Proposal. All such drivers must be trained in and capable of operating buses in inclement weather such as freezing rain, sleet and light snow.

5.19 The Contractor shall be required to conduct criminal background checks (dating back 7 years) on all employees and provide a copy to the Contract Administrator. This will apply to any new employees hired after the contract has been awarded. At a minimum, no one with a sex offense, hate crime, or violent crime on his/her record will be allowed to work as a Contractor employee for UNC's Department of Transportation and Parking.

5.20 The Contractor shall be responsible for all costs associated with providing uniforms, licenses, hiring and equipping the bus personnel and all administrative matters concerning those employed including wages and appropriate tax withholdings.

CONTRACTOR EMPLOYEE CONDUCT

5.21 The Contractor shall be responsible for the supervision and conduct of all drivers at all times.

5.22 All Contractor's employees are expected to provide excellent customer service to the public. As components of quality customer service, Contractor employees will not utilize cell phones, laptops, tablets, and other electronic devices in the presence of customers, except for Contactor business and/or emergencies. Additionally, rude responses, foul language, and lack of respectful responses to patrons shall not be tolerated. In such instances, the University shall have the option of requesting the replacement and removal of the contract employee.

5.23 Contractor employees must comply with the University's smoking and drugs policies as detailed here:

CONTRACTOR EMPLOYEE ATTIRE

5.24 The Contractor shall provide its employees with official company uniforms, which such employees shall wear while performing services for the University.

MISC

5.25 The Contractor shall responsible for all expenses related to providing the bus shuttle service.

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CONTRACT ADMINISTRATION

All Contract Administration requirements are conditioned on an award resulting from this solicitation. This information is provided for the Vendor's planning purposes only.

6.1 CONTRACT MANAGER AND CUSTOMER SERVICE

The Vendor shall be required to designate and make available to the University a contract manager for the entire life of the contract. The contract manager shall be the University's direct point of contact for all contract related issues and issues concerning performance, progress review, scheduling, and service.

The Vendor shall be required to designate and make available to the University for customer service. The customer service point of contact shall be the University's point of contact for customer service-related issues (define roles and responsibilities).

6.2 POST AWARD BUSINESS REVIEW MEETINGS

The Vendor, at the request of the University, shall be required to either meet periodically or provide detailed reports, either in person or electronically on dates and times that will be mutually determined by the parties.

The University may request either an in-person or video conference Business Review or for Periodic Reports to be submitted, or both in combination throughout the life of the contract to ensure for a smooth-running working relationship. The purpose of any meeting or report will be to review project progress reports, discuss upcoming work to be accomplished and Vendor and University performance, address outstanding issues, review problem resolution, provide direction, evaluate continuous improvement and cost saving ideas, and to discuss any other pertinent topics such as possibly any deviations from previously agreed upon work schedules.

These meetings or reports shall be well organized and easy to follow. The Vendor shall perform these meetings and or provide the reports requested in a format designated by the University. The Vendor shall ensure that any required reports are submitted in a timely manner and on a regular schedule as agreed by the parties.

Within twenty (20) business days of the award of the Contract the Vendor shall submit a final work plan and a sample report, both to the designated University Official for approval.

6.3 CONTINUOUS IMPROVEMENT

The University encourages the Vendor to identify opportunities to reduce the total cost the University. A continuous improvement effort consists of various ways to enhance business efficiencies as performance progresses.

6.4 ACCEPTANCE OF WORK

Performance of the services performed shall be conducted and completed at least in accordance with the Contract requirements and recognized and customarily accepted industry practices. Performance shall be considered complete when the services are approved as acceptable by the designated University Official.

The University shall have the obligation to notify Vendor, in writing ten (10) calendar days following completion of such work or delivery of a deliverable described in the contract that it is not acceptable. The notice shall specify in reasonable detail the reason(s) it is unacceptable. Acceptance by the University shall not be unreasonably withheld; but may be conditioned or delayed as required for reasonable review, evaluation, installation, or testing, as applicable to the work or deliverable. Final acceptance is expressly conditioned upon completion of all applicable assessment procedures. Should the work or deliverables fail to meet any specifications, acceptance criteria or otherwise fail to conform to the Contract, the University may exercise any and all rights hereunder afforded to it.

6.5 PAYMENT

Invoices shall be submitted monthly and payment for services provided by the Contractor shall become due within thirty (30) days of receipt of an approved invoice from the Contractor. Invoices shall show the University's purchase order number and shall be approved by the Contract Administrator.

Each event should be reflected as a single invoice, clearly reflecting the title of the event (ie UNC Football vs Duke 9/1/2025). Addendums with each invoice must include job title, employee name, start time, end time, total hours worked, hourly rate, and post.

Overtime shall apply to any hours above 40 hours of service in a given week provided by a single representative of the Contractor for which the Contractor has received authorization from the University. Overtime shall be billed at 1.5 times the regular contract hourly rate for the specific service provided.

6.6 TRANSITION ASSISTANCE

If a Contract results from this solicitation, and the Contract is not renewed at the end of the last active term, or is canceled prior to its expiration, for any reason, Vendor shall provide transition assistance to the University, at the option of the University, for up to one (1) month to allow for the expired or canceled portion of the services to continue without interruption or adverse effect, and to facilitate the orderly transfer of such services to the University or its designees. If the University exercises this option, the parties agree that such transition assistance shall be governed by the terms and conditions of the contract (notwithstanding this expiration or cancellation), except for those contract terms or conditions that do not reasonably apply to such transition assistance. The University shall agree to pay to the Vendor a reasonable amount for any resources utilized in performing such transition assistance at the most current rates provided by the contract for performance of the services or other resources utilized.

6.7 DISPUTE RESOLUTION

During the performance of the contract, the parties agree that it is in their mutual interest to resolve disputes informally. Any claims by the Vendor shall be submitted in writing to the University's Contract Administrator for resolution. Any claims by the University shall be submitted in writing to the Vendor's Contract Manager or Customer Service Representative for resolution. The Parties shall agree to negotiate in good faith and use all reasonable efforts to resolve such dispute(s).

During the time the Parties are attempting to resolve any dispute, each shall proceed diligently to perform their respective duties and responsibilities under this contract. The Parties will agree on a reasonable amount of time to resolve a dispute. If a dispute cannot be resolved between the Parties within the agreed upon period, either Party may elect to exercise any other remedies available under the contract, or at law. This provision, when agreed in the contract, shall not constitute an agreement by either party to mediate or arbitrate any dispute.

6.08 CONTRACT CHANGES

Contract changes, if any, over the life of the contract shall be implemented by contract amendments agreed to in writing by the University and Vendor. Amendments to the contract can only be made through the recommendation of the Contract Administrator with the approval of the Purchasing Office.

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ATTACHMENTS

**IMPORTANT NOTICE**

RETURN THE REQUIRED ATTACHMENTS WITH YOUR RESPONSE

For the most current and up-to-date template for the forms below please go to the NC State website down load the form and fully complete the form and sign if required. Then attach into the proper place on your proposal submission.

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ATTACHMENT A: UNC at Chapel Hills General Terms and Conditions for Services

Terms may be found at https://finance.unc.edu/departments/purchasing/terms-services/ Required: Yes: xxxxx No: _____

ATTACHMENT B: Instructions to Bidders

Required: Yes: xxxxx No: _____

ATTACHMENT C: Vendor Sustainability Efforts (form)

Required: Yes: xxxxx No: _____

ATTACHMENT D: HUB Supplemental Vendor Information (form)

Required: Yes: xxxxx No: _____

ATTACHMENT E: Customer Reference Template (form)

Required: Yes: xxxxx No: _____

ATTACHMENT F: Location of Workers Utilized by Vendor (form)

Required: Yes: xxxxx No: _____

ATTACHMENT G: Certification of Financial Condition (form)

Required: Yes: xxxxx No: _____

ATTACHMENT H: EO50 Vendor Price Matching Opportunity (form

Required: Yes: _____ No: xxxxx

ATTACHMENT I: Certification for Contracts, Grants, Loans and Cooperative Agmts (form)

Required: Yes: _____ No: xxxxx

ATTACHMENT J: OMB Standard Form LLL

Required: Yes: _____ No: xxxxx

ATTACHMENT K: Proof that Company is Registered with the NC Secretary of State

(https://www.sosnc.gov/divisions/business_registration)

Required: Yes: xxxxx No: _____

ATTACHMENT L: PRICING (See page following these instructions for the proper format to be used to submit your pricing proposal. Deviation from the basic format could subject your proposal to be rejected. The pricing page shall be included with your proposal.)

*** Failure to Return the Required Attachments May Eliminate

Your Response from Further Consideration ***

ATTACHMENT L: PRICING SCHEDULE

The Offeror shall propose the costs of furnishing the services in accordance with this RFP. The hourly rates shall include all costs to perform the services. THE HOURS SHOWN ARE ONLY ESTIMATED HOURS. THE ACTUAL HOURS ORDERED MAY BE MORE OR LESS THAN THOSE SHOWN. Award will be made to the Contractor(s) whose proposal is most advantageous to the University.

Please provide rates for a three (3) year contract with two (2) additional one (1) year options to renew contract.

Remember to include the costs for supervisors loading and unloading locations, plus drivers and any additional loading personnel needed.

ADA Vans:

(Minimum 5 seated passengers plus 2 wheel chairs)

ADA "Low Floor Multiple Wheelchair Unit" Bus:

(Minimum 20 seated passengers plus 3 wheel chairs)

Company Name: __________________________________________________________________

Category A (13-passenger mini-van):

Category B (17-21-24-25 passenger):

Category C (26-35 passengers):

Category D (36-44 passengers): (when available)

Company Name: __________________________________________________________________

47 - 49 Passenger Coach:

52 - 57 Passenger Coach: (when available)

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Company Name: __________________________________________________________________

A. FOOTBALL EVENT FEE

Fees shall include the total amount per hour for providing the specified number of shuttles with an operator.

Service starts promptly from designated campus lot (typically ACC Lot) 3 hours prior to game time and runs continuously throughout the game (approximately 3.5 to 4 hours) until all patrons are cleared post game (approximately 1.5 to 2 hours) for a total of 8 to 9 hours. Typically have 6-7 football events per season and utilize 4 ADA Vans, 8 Category B Buses, 6 Category C Buses.

Remember to include the costs for supervisors at Gates 2 and 6 and the disability location plus drivers and any loading personnel needed.

To determine the sum of the bid for this section, complete the information below:

# and Type of Shuttle Event Rate Per Shuttle Total for A

(Use 8 Scale from Above)

5 Coordinators X $ per football event = $

2 Vans X $ per football event = $

1 Category B (Low Floor) X $ per football event = $

Bus

6 Category B X $ per football event = $

4 Category C X $ per football event = $

Total/Football Event $

6 Football Events X $ (Total/Football Event) = $

Company Name: __________________________________________________________________

B. MEN'S BASKETBALL (MB) EVENT FEE

Fees shall include the total amount per hour for providing the specified number of shuttles with an operator.

Service starts promptly from a designated campus lot or lots 2.5 hours prior to event time and runs continuously throughout the event (approximately 2 to 2.3 hours) until all patrons are cleared post event (approximately1 to 1.5 hours) for a total of 6 hours. There have been 17 men's basketball events that have fallen in this category for the past few years. Although the number and types of shuttles needed does change, we have typically utilized 4 Category C buses, 2 ADA Vans, 3 Category B bus and 2 Category A vehicles.

To determine the sum of the bid for this section, complete the information below:

# and Type of Shuttle Event Rate Per Shuttle Total for B

(Use 8 Scale from Above)

3 Coordinators X $ per MB event = $

2 Vans X $ per MB event = $

2 Category A X $ per MB event = $

3 Category B X $ per MB event = $

3 Category C X $ per MB event = $

Total/MB Event $

17 MB Events X $ (Total/MB Event) = $

Company Name: __________________________________________________________________

C. OLYMPIC SPORT EVENT FEE

Fees shall include the total amount per hour for providing the specified number of shuttles with an operator.

Service starts promptly from a designated campus lot or lots 1.5 hours prior to event time and runs continuously throughout the event (approximately 1.5 to 2.5 hours) until all patrons are cleared post event (approximately.5 to 1.5 hours) for a total of 4.5 to 5.5 hours. There have been 12 women's basketball events that have fallen in this category for the past few years. Although the number and types of shuttles needed does change, we have typically utilized 3 Category C buses, 2 ADA Vans and 1 Category B bus.

To determine the sum of the bid for this section, complete the information below.

# and Type of Shuttle Event Rate Per Shuttle Total for C

(Use 8 Scale from Above)

2 Coordinators X $ per OS event = $

2 Vans X $ per OS event = $

1 Category B X $ per OS event = $

3 Category C X $ per OS event = $

Total/OS Event $

12 OS Events X $ (Total/OS Event) = $

Company Name: __________________________________________________________________

D. COMMENCEMENT EVENT FEE:

Fees shall include the total amount per hour for providing the specified number of shuttles with an operator. This service may be sub-contracted to fulfill the request as long as the sub-contractor reports directly to the contractor and the contractor manages the sub-contractor staff / resources the same as the contractor staff / resources.

Service starts promptly at and runs continuously until and , depending on the designated locations.

To determine the sum of the bid for this section, complete the information below.

# and Type of Shuttle Event Rate Per Shuttle Total for D

(Use 8 Scale from Above)

5 Coordinators X $ / hour X 10.5 hours = $

6 Vans X $ / hour X 10.5 hours = $

4 Category B X $ / hour X 6.2 hours = $

18 Motor Coaches X $ / hour X 6.2 hours = $

8 Motor Coaches X $ / hour X 4.5 hours = $

Total $

Company Name: __________________________________________________________________

E. GENERAL EVENT FEE:

Fees shall include the total amount per hour for providing the specified number of shuttles with an operator.

Remember to include the costs for supervisors loading and unloading locations, plus drivers and any additional loading personnel needed. Examples of events in this category include Orientation, National Championship Celebrations, Diplomat Visits, etc. Please note, we will not accept variations for peak months or beyond 8 hours. We are looking for straight hourly rates.

To determine the sum of the bid for this section, complete the information below.

# and Type of Shuttle Event Rate Per Shuttle Total for E

(Use 8 Scale from Above)

2 Coordinators X $ per hour per event = $

2 ADA Vans X $ per hour per event = $

3 Category B X $ per hour per event = $

1 Category C X $ per hour per event = $

General Total $

14 General Events X $ (General Total) = $

F. TOTAL FEES

TOTAL FOR A $

TOTAL FOR B $

TOTAL FOR C $

TOTAL FOR D $

TOTAL FOR E $

GRAND TOTAL $

Company Name: __________________________________________________________________

ATTACHMENT B: INSTRUCTIONS TO BIDDERS

1. READ, REVIEW AND COMPLY: It shall be the Bidder's responsibility to read this entire document, review all enclosures and attachments, and any addenda thereto, and comply with all requirements specified herein, regardless of whether appearing in these Instructions to Bidders or elsewhere in this RFQ document.

2. NOTICE TO BIDDERS: All bids are subject to the provisions of the General Terms and Conditions for

Commodities and Services/Procurements of Information Technology Goods, and the specifications. The

University objects to and will not evaluate or consider any additional terms and conditions submitted with a Bidder's response. This applies to any language appearing in or attached to the document as part of the Bidder's response. DO NOT ATTACH ANY ADDITIONAL TERMS AND CONDITIONS. By execution and delivery of this document, the Bidder agrees that any additional terms and conditions, whether submitted purposely or inadvertently, shall have no force or effect.

3. EXECUTION: Failure to sign the EXECUTION or Signature section will render bid invalid and it shall be

rejected.

4. TABULATIONS: Written or verbal tabulations of the bids and award information may be obtained by

contacting the purchaser named on the cover page. It shall be within the discretion of the named purchaser to format and present the tabulation and award information.

5. TIME FOR CONSIDERATION: Unless otherwise indicated on the first page of this document, Bidder's offer shall be valid for 60 days from the date of bid opening. Preference may be given to the bids allowing not less than 60 days for consideration and acceptance.

6. PROMPT PAYMENT DISCOUNTS: Bidders are urged to compute all discounts into the price offered. The University's standard payment terms are net, 30 days. If a prompt payment discount is offered, it will not be considered in the award of the contract except as a factor to aid in resolving cases of identical prices.

7. SUBMITTAL INSTRUCTIONS: See bid document for actual instructions as to how and where to submit your response. It is the responsibility of the Bidder to have their quote, bid, or proposal properly delivered in accordance with the bid document by the specified time and date of opening.

8. SPECIFICATIONS: Any deviation from specifications indicated herein must be clearly pointed out.

Otherwise, it will be considered that items offered are in strict compliance with these specifications, and the Bidder will be held responsible. Deviations shall be explained in detail. The Bidder shall not construe this paragraph as inviting deviation or implying that any deviation will be acceptable.

9. ORDER OF PRECEDENCE: In cases of conflict between specific provisions in this solicitation or in any resulting contract, the order of precedence shall be (high to low) (1) any special terms and conditions specific to this RFQ, including any negotiated terms; (2) specifications, and (3) the University of North Carolina at Chapel Hill Terms and Conditions noted on the RFQ.

10. INFORMATION AND DESCRIPTIVE LITERATURE: Bidder shall furnish all information requested and, in the spaces provided in this document. Further, if required elsewhere in this bid, each Bidder must submit with their bid sketches, descriptive literature and/or complete specifications covering the products offered. Reference to literature submitted with a previous bid will not satisfy this provision. Bids which do not comply with these requirements will be subject to rejection.

11. RECYCLING AND SOURCE REDUCTION: It is the policy of this University to encourage and promote the purchase of products with recycled content to the extent economically practicable, and to purchase items which are reusable, refillable, repairable, more durable and less toxic to the extent that the purchase or use is practicable and cost-effective. The University encourages and promotes using minimal packaging and the use of recycled/recyclable products in the packaging of commodities purchased. However, no sacrifice in quality of packaging will be acceptable. The Bidder remains responsible for providing packaging that will adequately protect the commodity and contain it for its intended use. Bidders are strongly urged to bring to the attention of purchasers those products or packaging they offer which have recycled content and that are recyclable.

12. SUSTAINABILITY: To support the sustainability efforts of the State of North Carolina we solicit your cooperation in this effort. Pursuant to Executive Order 156 (1999), it is desirable that all responses that are to be mailed or delivered by hand meet the following requirements:

* All copies of the quote are printed double sided.

* All submittals and copies are printed on recycled paper with a minimum post-consumer content of 30%.

* Unless absolutely necessary, all quotes and copies should minimize or eliminate use of non-recyclable or non-reusable materials such as plastic report covers, plastic dividers, vinyl sleeves, and GBC binding. Three ringed binders, glued materials, paper clips, and staples are acceptable.

* Materials should be submitted in a format which allows for easy removal, filing and/or recycling of paper and binder materials.

Use of oversized paper is strongly discouraged unless necessary for clarity or legibility.

13. CLARIFICATIONS/INTERPRETATIONS: Any and all questions regarding this document must be addressed to the purchaser named on the cover sheet of this document. Do not contact the user directly. Any and all revisions to this document shall be made only by written addendum from the University's Procurement Services. The Bidder is cautioned that the requirements of this bid can be altered only by written addendum and that verbal communications from whatever source are of no effect.

14. REFERENCES: The University reserves the right to require a list of users of the exact item offered. The University may contact these users concerning these items. Such information may be considered in the evaluation of the bid.

15. HISTORICALLY UNDERUTILIZED BUSINESSES: Pursuant to General Statute 143-48 and Executive Order 150 (1999), the University invites and encourages participation in this procurement process by businesses owned by minorities, women, disabled business enterprises and non-profit work centers for the blind and severely disabled.

16. AWARD OF CONTRACT: Qualified bids will be evaluated and acceptance made of the lowest and best bid most advantageous to the University as determined upon consideration of such factors as: prices offered; the quality of the articles offered; the general reputation and performance capabilities of the Bidders; the substantial conformity with the specifications and other conditions set forth in the bid; the suitability of the articles for the intended use; the related services needed; the date or dates of delivery and performance; and such other factors deemed by the University to be pertinent or peculiar to the purchase in question. The University reserves the right to reject any and all bids, to waive any informality in bids and, unless otherwise specified by the Bidder, to accept any item in the bid. Unless otherwise specified by the University or the Bidder, the University reserves the right to accept any item or group of items on a multi-item bid. If either a unit price or extended price is obviously in error and the other is obviously correct, the incorrect price will be disregarded.

17. CONFIDENTIAL INFORMATION: To the extent permitted by applicable statutes and rules, the University will maintain confidential trade secrets that the Bidder does not wish disclosed. As a condition to confidential treatment, each page containing trade secret information shall be identified in boldface at the top and bottom as "CONFIDENTIAL" by the Bidder, with specific trade secret information enclosed in boxes or similar indication. Cost information shall not be deemed confidential under any circumstances. Regardless of what a Bidder may label as a trade secret, the determination whether it is or is not entitled to protection will be determined in accordance with G.S. 132-1.2. Any material labeled as confidential constitutes a representation by the Bidder that it has made a reasonable effort in good faith to determine that such material is, in fact, a trade secret under G.S. 132-1.2. Bidders are urged and cautioned to limit the marking of information as a trade secret or as confidential so far as is possible. The obligations of non-disclosure shall not apply to the following:

* Information which, at the time of disclosure is in the public knowledge;

* Information which, after disclosure becomes part of the public knowledge by publication or otherwise,

except by breach of this agreement.

* Information which was in possession of the University at the time of disclosure and which was not

acquired, directly or indirectly by the recipient from the disclosing party, and which prior possession can

be proven by documentary evidence.

* Information received from third parties, provided such information was not obtained to their knowledge by said third parties, directly or indirectly, on a confidential basis;

* Information which is independently developed by the University's personnel not privy to the information.

18. TAXES: Except for construction bids, taxes shall not be included in bid prices. Prices offered shall not include any personal property taxes, nor any sales or use tax (or fees) unless required by the North Carolina Department of Revenue. The University of North Carolina at Chapel Hill, being an agency of the State of North Carolina, is exempt from the Federal Excise Tax.

19. SAMPLES: Sample items, when required, must be furnished as stipulated herein, free of expense, and if not destroyed will, upon request, be returned at the Bidder's expense. Request for the return of samples must be made within 10 days following date of bid opening. Otherwise, the samples will become University property. Each individual sample must be labeled with the Bidder's name, bid number and item number. A sample on which an award is made will be retained until the purchase order is completed, and then returned, if requested, as specified above.

20. MANUFACTURERS' NAMES: Except for requirements identified as "brand specific" any manufacturers' names, trade names, brand names, information and/or catalog numbers used herein are for the purpose(s) of description and establishing general quality levels. Such references are not intended to be restrictive, and products of any manufacturer may be offered.

21. OWNERSHIP: For printing services, all copy, art, negatives, photos, etc., that are required for this job remain or become the property of the University and shall be returned to the University upon request in excellent reusable condition. Any charge for this shall be included in all prices quoted herein. Printer shall be held liable for any/all damages to materials.

22. PROTEST PROCEDURES: A party wanting to protest a contract award pursuant to this solicitation must submit a written request to the Associate Vice Chancellor for Finance at the address given in the instruction above entitled "Mailing Instructions." This request must be received in the University Procurement Services within thirty (30) consecutive calendar days from the date of contract award and must contain specific sound reasons and any supporting documentation for the protest. Note: Contract award notices are sent only to those actually awarded contracts and not to every person or firm responding to the solicitation. Offerors may call the purchaser listed on the first page of this document to obtain verbal status of contract award. All protests will be handled pursuant to the North Carolina Administrative Code, Title 1, Department of Administration, Chapter 5, Purchase and Contract, Section 5B.1519. If a ground of a protest is based on a challenge to the qualification of a North Carolina resident Bidder awarded a contract pursuant to Executive Order #50 (price-matching preference), the Associate Vice Chancellor for Finance may request the North Carolina resident Bidder to produce documentation substantiating the North Carolina resident Bidder's qualification for the subject preference. The Associate Vice Chancellor for Finance should request the supporting documentation within the 10-day period he or she has to make the decision on whether to deny or grant a protest meeting and the protest meeting should be scheduled after the anticipated receipt of the documents from the North Carolina resident Bidder. Pursuant to Paragraph 23 below, the North Carolina resident Bidder is required to produce to the University the requested documentation within five (5) business days of the University's request and failure to produce the documents by the end of that time period may result in the cancellation of the contract. Also note that any tax, financial, accounting or banking documents the North Carolina resident Bidder submits to the University in connection with the resolution of a protest shall not be disclosed to the protester pursuant to G.S. 132-1.1 and 105-259(b) and the University shall preserve the confidentiality of such documents.

23. CONFIDENTIALITY OF BIDS: In submitting its bid, the Bidder agrees not to discuss or otherwise reveal the contents of its bid to any source outside of the using or issuing agency, government or private, until after the award of the contract. All Bidders are advised that they are not to have any communications with the using or issuing agency during the evaluation of the bids (i.e., after the public opening of the bids and before the award of the contract), unless the University's purchaser contacts the Bidder(s) for purposes of seeking clarification. A Bidder shall not: transmit to the issuing and/or using agency any information commenting on the ability or qualifications of any other Bidder to provide the advertised goods, equipment, commodity; defects, errors and/or omissions in any other Bidder's bid and/or prices at any time during the procurement process; and/or engage in any other communication or conduct attempting to influence the evaluation and/or award of the contract that is the subject of this RFQ. Bidders not in compliance with this provision may be disqualified, at the option of the University, from the contract award. Only those communications with the using agency or issuing agency

authorized by this RFQ are permitted.

24. MISCELLANEOUS: Masculine pronouns shall be read to include feminine pronouns, and the singular of any word or phrase shall be read to include the plural and vice versa.

25. INFORMAL COMMENTS: The University shall not be bound by informal explanations, instructions or information given at any time by anyone on behalf of the University during the competitive process or after award. The University is bound only by information provided in this RFQ and in formal Addenda issued.

26. COST FOR QUOTE PREPARATION: Any costs incurred by Bidder in preparing or submitting quotes are the Bidder's sole responsibility; the University will not reimburse any Bidder for any costs incurred prior to award.

27. BIDDER'S REPRESENTATIVE: Each Bidder shall submit with its quote the name, address, and telephone number of the person(s) with authority to bind the firm and answer questions or provide clarification concerning the firm's quote.

28. INSPECTION AT BIDDER'S SITE: The University reserves the right to inspect, at a reasonable time, the equipment/item, plant or other facilities of a prospective Bidder prior to Contract award, and during the Contract term as necessary for the University determination that such equipment/item, plant or other facilities conform with the specifications/requirements and are adequate and suitable for the proper and effective performance of the Contract.