REBID - Credit Card Processing Services

The Atlantic County Utilities Authority (ACUA) is soliciting proposals from qualified payment processors, merchant service providers, and payment gateway providers to furnish Credit Card Processing Services, including merchant acquiring, payment gateway services, POS solutions, online and recurring payments, chargeback management, reporting, and customer support.

The purpose of this RFP is to obtain a secure, reliable, and scalable payment processing solution across all ACUA payment channels, including in-person, online, mobile, and IVR environments. The solution must support a compliant customer-paid service fee program, ensuring no direct cost to the Authority.

Proposers must demonstrate the ability to process high transaction volumes, maintain PCI DSS and regulatory compliance, provide industry-standard security controls, and fully integrate with ACUA’s Wasteworks billing system, including development, testing, and ongoing support.

The Atlantic County Utilities Authority (ACUA) owns and operates a Solid Waste complex in Egg Harbor Township, Atlantic County, NJ, known as the Howard F. Haneman Environmental Park, and a Wastewater Treatment Facility in Atlantic City, Atlantic County, NJ, known as City Island Treatment Plant.

The Solid Waste facility is home to an active landfill, a recycling center, composting site, and ancillary facilities. Also on site is the ACUA’s primary administration building, constructed in 1992, which features a closed-loop geothermal HVAC system. The site is home to a 5.4 MW landfill methane gas to electricity project which provides 100% of the power needs of the Park. The ACUA’s solid waste complex is located at 6700 Delilah Road, in Egg Harbor Township, New Jersey. The site consists of approximately 360 acres with approximately 102 acres representing the landfill footprint.

The Wastewater Treatment Facility has been in operation since 1978 and services 14 communities in Atlantic County. It is home to the Jersey-Atlantic Wind Farm, a 7.5 MW wind farm that is privately owned and from which the ACUA purchases approximately 12 million kWh per year of electricity. In addition, the facility also houses a 500 kW solar PV system.

The ACUA is responsible to the residents of Atlantic County to be financially prudent and environmentally responsible.