2026-0355-PSD Medical Director

Location:	New Mexico
Posted:	May 25, 2026
Due:
Agency:	Santa Fe County
Type of Government:	State & Local
Category:	Q - Medical Services
Publication URL:	To access bid details, please log in.

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SANTA FE COUNTY

PUBLIC SAFETY DEPARTMENT

REQUEST FOR PROPOSALS (RFP)

MEDICAL DIRECTOR

NM Commodity Code(s): 91878 and 99037

RFP NO. 2026-0355-PSD/TJ

MAY 2026

RFP NO. 2026-0355-PSD/TJ

TABLE OF CONTENTS

PAGE NO.

ADVERTISEMENT .......................................................................................................4

II.

INTRODUCTION ...........................................................................................................5

A. PURPOSE OF THIS REQUEST FOR PROPOSAL ............................................5

B. SCOPE OF WORK................................................................................................5

C. QUALIFICATIONS ..............................................................................................6

D. INSURANCE REQUIREMENTS ........................................................................6

E. PROCUREMENT SPECIALIST...........................................................................7

F. DEFINITION OF TERMINOLOGY.....................................................................7

III.

CONDITIONS GOVERNING THE PROCUREMENT...............................................10

A. SEQUENCE OF EVENTS ..................................................................................10

B. EXPLANATION OF EVENTS...........................................................................11

1. Issuance of RFP.........................................................................................11

2. Pre-Proposal Conference...........................................................................11

3. Acknowledgement of Receipt Form Due..................................................11

4. Deadline to Submit Additional Written Questions ...................................11

5. Response to Written Questions .................................................................11

6. Submission of Proposals ...........................................................................12

7. Proposal Evaluation...................................................................................12

8. Selection of Finalists .................................................................................12

9. Best and Final Offers from Finalists (If applicable) .................................13

10. Oral Presentations by Finalists (If applicable)..........................................13

11. Contract Negotiations ...............................................................................13

12. Contract Award .........................................................................................13

13. Right to Protest .........................................................................................13

C. GENERAL REQUIREMENTS ...........................................................................14

1. Acceptance of Conditions Governing the Procurement ............................14

2. Incurring Cost............................................................................................14

3. Prime Contractor Responsibility ...............................................................14

4. Subcontractors ...........................................................................................14

5. Amended Proposals...................................................................................14

6. Offerors’ Rights to Withdraw Proposal ....................................................15

7. Proposal Offer Firm ..................................................................................15

8. Disclosure of Proposed Contents ..............................................................15

9. No Obligation ............................................................................................15

10. Termination...............................................................................................16

11. Sufficient Appropriation ...........................................................................16

12. Legal Review ............................................................................................16

13. Governing Law .........................................................................................16

RFP NO. 2026-0355-PSD/TJ

14. Basis for Proposal....................................................................................16

15. Contract Terms and Conditions ...............................................................16

16. Contract Deviations.................................................................................16

17. Offeror Qualifications..............................................................................17

18. Right to Waive Minor Irregularities ........................................................17

19. Change in Contractor Representatives.....................................................17

20. Notice.......................................................................................................17

21. County Rights ..........................................................................................17

22. Right to Publish .......................................................................................17

23. Ownership of Proposals .........................................................................17

24. Electronic Mail Address Recommended .................................................18

25. Preference in Procurement by Santa Fe County ......................................18

26. Double-Sided Documents ........................................................................19

27. Living Wage ............................................................................................19

IV.

RESPONSE FORMAT AND ORGANIZATION ........................................................20

A. NUMBER OF RESPONSES...............................................................................20

B. NUMBER OF COPIES .......................................................................................20

C. PROPOSAL FORMAT .......................................................................................20

1. Proposal Organization ...............................................................................20

2. Letter of Transmittal..................................................................................21

SPECIFICATIONS .......................................................................................................22

A. INFORMATION .................................................................................................22

1. Time Frame ...............................................................................................22

B. EVALUATION CRITERIA ................................................................................22

1. Introduction ...............................................................................................22

2. Professional Competence and Specialized Experience .............................22

3. Evidence of Understanding Scope of Work ..............................................23

4. Capacity and Capability ............................................................................23

5. Past Performance.......................................................................................23

C. COST PROPOSAL..............................................................................................23

VI.

EVALUATION OF PROPOSALS ...............................................................................24

A. EVALUATION SCORING.................................................................................24

B. EVALUATION PROCESS .................................................................................25

APPENDICES

A. Acknowledgement of Receipt Form....................................................................26

B. Campaign Contribution Disclosure Form............................................................27

C. Resident Veterans Preference Certification .........................................................30

D. Cost Proposal .......................................................................................................31

E. Other Offeror’s Attachments ...............................................................................32

F. Sample Agreement ...............................................................................................33

RFP NO. 2026-0355-PSD/TJ

I. ADVERTISEMENT

SANTA FE COUNTY

MEDICAL DIRECTOR

RFP NO. 2026-0355-PSD/TJ

Santa Fe County requests the professional services of a qualified Medical Director to provide

oversight, develop EMS protocols, trainings, and Continuous Quality Improvements. All

proposals submitted shall be valid for ninety (90) days subject to action by the County. Santa Fe

County reserves the right to reject any and all proposals in part or in whole. A completed proposal

shall be submitted in a sealed container indicating the proposal title and number along with the

Offeror's name and address clearly marked on the outside of the container. All proposals must be

received by 2:00PM on Wednesday, June 24, 2026, at the Santa Fe County Purchasing

Division, 102 Grant Avenue, (First Floor), Santa Fe, NM 87501. The submission of Proposals

will also be accepted electronically utilizing a DropBox. Please utilize this link to upload your

proposal submission: https://www.dropbox.com/request/b82p8hhw5k0tvq7g1srf.

By submitting a proposal for the requested services each Offeror is certifying that it is a qualified

firm and its proposal complies with the requirements stated within the Request for Proposals.

A Pre-Proposal Conference will be held at 10:30 am on Wednesday, June 3, 2026 online via

Teams using the link provided below and meeting number 266 637 724 673 943 Passcode:

z5CG3Zd3 or by calling 1(773) 352-2011 meeting number: 701267790#, conference ID: 701

267 790#. Attendance is not mandatory but highly recommended.

https://www.microsoft.com/en-us/microsoft-teams/join-a-meeting

EQUAL EMPLOYMENT OPPORTUNITY: All qualified Offerors will receive consideration of

contract(s) without regard to race, color, religion, sex or national origin, ancestry, age, physical and

mental handicap, serious medical condition, disability, spousal affiliation, sexual orientation or

gender identity.

Request for Proposals will be available by contacting Tammy Jim, Procurement Specialist Senior,

102 Grant Avenue, (First Floor) Santa Fe, New Mexico 87501, or by telephone at (505) 986-6370

or by email at tjim@santafecountynm.gov or on our website at

https://www.santafecountynm.gov/finance/purchasing-division/current-bid-solicitations.

PROPOSALS RECEIVED AFTER THE DATE AND TIME SPECIFIED ABOVE WILL NOT

BE CONSIDERED AND WILL BE REJECTED BY SANTA FE COUNTY.

Santa Fe County

Published: May 24th & 25th

RFP NO. 2026-0355-PSD/TJ

II. INTRODUCTION

A. PURPOSE OF THIS REQUEST FOR PROPOSAL

The County is requesting the professional services of a Medical Director to provide

oversight, develop EMS protocols, medical trainings and continuous quality improvements

for the Santa Fe County Fire Department (SFCFD) and Regional Emergency

Communications Center (RECC).

Qualified providers are invited to submit proposals demonstrating their capacity to fulfill

the requirements outlined in RFP 2026-0355-PSD/TJ. Offerors are expected to review and

understand all applicable terms, conditions, and specifications set forth in the Request for

Proposals.

B. SCOPE OF WORK

The Contractor will provide:

1. Review and approve the use of specific medical dispatch protocols that will be used

within the Medical Priority Dispatch System (MPDS).

2. Review dispatch medical protocols with the Santa Fe County Fire Department and

The City of Santa Fe Fire Department, along with their medical directors, and the

RECC Director on a quarterly basis.

3. Assist in the development, revision and implementation of SFCFD and RECC

medical written protocols and provide recommendations as necessary.

4. Review protocols quarterly on a formal basis, recommend and implement

modifications.

5. Review and recommend, on a quarterly basis, the medical training standards for

initial and continuing MPDS education.

6. Provide on-site reviews on medical dispatch records and MPDS each month to

provide quality assurance and improvement.

7. Assure pre-arrival instructions are given with a high reliability when operators are

taking Emergency Medical Service (EMS) related 911 calls.

8. Provide on-site Quality Improvement training and counseling at the time dispatch

reviews are conducted in order to facilitate communication and educational

collaboration between operators and contractor.

9. Review the Quality Assurance/Improvement Plan for the service to include:

a. Review collection of data (optional and clinical)

b. Ongoing evaluation of medical instruction being given by dispatchers.

c. Investigation and resolution of medically-related complaints.

d. Foster cooperation, understanding and cohesion between the contractor and

dispatch staff regarding medically-related protocols, procedures and program

goals.

e. Provide feedback or training for underperformance or remediation with

This is the opportunity summary page. It provides an overview of this opportunity and a preview of the attached documentation.

2026-0355-PSD Medical Director

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