Afterhours Call Answering Services

The Judicial Council seeks bids from firms to provide the services of qualified, properly licensed Service Providers with expertise in afterhours call answering services for urgent or emergency facility-related calls.

The Judicial Council seeks to enter into a Standard Agreement with o ne (1) Service Provider pursuant to this solicitation.

Questions regarding the Invitation for Bids (IFB) should be submitted in writing to the Judicial Council via Solicitations@jud.ca.gov(link sends email) no later than 3:00 PM, Pacific Time, on Monday October 6, 2025.

Proposals must be received no later than 3:00 PM, Pacific Time, on Monday, October 20, 2025 .

Only electronic submittals will be accepted.  For electronic submission firms must email their Technical Bid and Cost Bid no more than three (3) days in advance of the submittal due date to the following email addresses:

Email Technical Bid to: fs202506el.TECHNICAL@jud.ca.gov(link sends email)

Email Cost Bid to: fs202506el.COST@jud.ca.gov(link sends email)

A public opening of Cost Bids will be held virtually via Microsoft Teams at 1:00 PM, Pacific Time, on Monday, October 27, 2025 . Judicial Council access to Cost Bids is only available on the day and time of the public Cost Bid opening . The Judicial Council will NOT be able to confirm email receipt of a Service Provider’s Cost Bid until the public Cost Bid Opening. It is the Service Provider’s responsibility to verify submission.

Further details regarding this solicitation, work requirements, key events, and proposal submission requirements are set forth in the IFB and the related documents attached in this posting.

Links

PAYEE DATA RECORD FORM (STD 204)
( https://www.documents.dgs.ca.gov/dgs/fmc/pdf/std204.pdf )

PAYEE DATA RECORD SUPPLEMENT (STD 205)

( https://www.documents.dgs.ca.gov/dgs/fmc/pdf/std205.pdf )

• Addendum No. 1 (Added October 10, 2025) New
• Answers to Submitted Questions (Added October 10, 2025) New
• IFB-FS-2025-06-EL, Afterhours Call Answering Services Addendum No. 1 (Revised October 10, 2025) New
• Attachment A, Administrative Rules Governing Invitation for Bids New
• Attachment B, Standard Agreement Sample Document New
• Attachment C, Service Provider's Submission of Questions New
• Attachments D, E, F, and G Forms New
• Attachment H, Bidder Declaration New
• Attachment I, DVBE Declaration New
• Attachment J, Cost Bid New
• Attachment K, Internal Background Check Policy (Added October 10, 2025) New

The Judicial Council, as a public entity, prohibits direct contact with any Council personnel during the solicitation process in order to maintain fairness and equality to all proposers.
Proposers are specifically directed NOT to contact any judicial branch entity personnel or consultants for meetings, conferences, or discussions that are related to the solicitation at any time between release of the solicitation and any award and execution of a contract.
Unauthorized contact with any judicial branch entity personnel or consultants may be cause for rejection of the Proposer’s proposal.