Care Coordination Training and Technical Assistance

Location: Hawaii
Posted: Jun 10, 2025
Due: Jun 11, 2025
Agency: State Government of Hawaii
Type of Government: State & Local
Category:
  • R - Professional, Administrative and Management Support Services
  • U - Education and Training Services
Solicitation No: Q25003257
Publication URL: To access bid details, please log in.

General Information

  • Line Items
  • Instructions
  • Q25003257 Care Coordination Training and Technical AssistanceGeneral InformationSolicitation Number
    Q25003257Status
    ReleasedDepartmentHealthDivisionFamily Health Services DivisionIslands (where the work/delivery is to be performed)
    StatewideCategoryGoods and ServicesRelease Date 06/10/2025Offer Due Date & Time06/11/2025 04:30 PMDescriptionThe Hawaii State Department of Health (DOH) Family Health Services Division (FHSD) Children with Special Health Needs Branch (CSHNB) which works to assure that all children and youth with special health care needs reach their optimal health, growth, and development by improving access to a coordinated system of family-centered health care services and improving outcomes.
    Children and Youth with Special Health Needs Section promotes family-centered, community-based, comprehensive, coordinated care for children and youth with special health care needs for children birth through 20 years of age. Children with Special Health Needs Program (CSHNP) provides care coordination, social work, nutrition, and other services for children with special health care needs age 0-21 years with chronic medical conditions. It serves children who have or may have long-term or chronic health conditions that require specialized medical care, and their families.
    Care Coordination is a skill that utilizes encompasses knowledge on care coordination principles; understanding the soft-skills of working with individuals such as motivational interviewing skills; engaging individuals as active partners in care planning, decision-making, and goal setting; and using a collaborative team-based approach.
    This project seeks a qualified community-based, non-profit organization in Hawaii to provide training and supports on care coordination and service coordination related to medical specialty care.Contact PersonTholen, IanEmail ian.tholen@doh.hawaii.gov Phone808-733-9062General CommentsProcurement OfficerIan TholenAttachments AG-008 103D General Conditions (1.10.23).pdf


    Direct all questions regarding this Solicitation, and any questions or Issues relating to the accessibility
    of this Solicitation (Including the appendices and exhibits to this Document, and any other document related
    to this Solicitation), to: Tholen, Ian.

    Q25003257 Care Coordination Training and Technical AssistanceLine Items
    #
    Title
    Quantity
    Unit of Measure
    Commodity Code
    Code Table
    Commodity Code Description
    621330 Social workers', mental health, offices (e.g., centers, clinics)
    GeneralQuantity1Unit of MeasureJOBTitleDevelop Care Coordination Training Plan for DOH staff & partnersDescriptionCollaborate with key representatives from DOH to ensure tasks and timelines are executed effectively. Assess training needs and technical supports for CSHNB staff and partners on care coordination. Develop a Care Coordination Training Plan for DOH staff and partners. Provide training and technical assistance to DOH staff and partners statewide.Attachments

    Print
    Code Table
    Commodity Code Description
    621330 Social workers', mental health, offices (e.g., centers, clinics)
    GeneralQuantity1Unit of MeasureJOBTitleSupport ongoing quality improvement via data-informed planningDescriptionCollect data on quantity and quality of training, follow up with trainees, and overall effectiveness of the trainings. Attachments

    Print
    Code Table
    Commodity Code Description
    621330 Social workers', mental health, offices (e.g., centers, clinics)
    GeneralQuantity1Unit of MeasureJOBTitleProvide on-going coaching and/or reflective supervision DescriptionProvide on-going coaching and/or reflective supervision to ensure staff are implementing care coordination following best practices. Collaborate with programs to assist with communicating positive messaging strategies for families using culturally and linguistically appropriate methods.Attachments

    Print
    Code Table
    Commodity Code Description
    621330 Social workers', mental health, offices (e.g., centers, clinics)
    GeneralQuantity1Unit of MeasureJOBTitleProduce report with documentation of findingsDescriptionProduce report with documentation of findings that includes concerns, challenges, and successes of these activities and recommendations.Attachments

    Print


    Direct all questions regarding this Solicitation, and any questions or Issues relating to the accessibility
    of this Solicitation (Including the appendices and exhibits to this Document, and any other document related
    to this Solicitation), to: Tholen, Ian.

    Q25003257 Care Coordination Training and Technical AssistanceInstructions
    • RESPONSE TO THIS SOLICITATION: Only responses submitted through HIePRO shall be considered for award.
    • QUESTIONS ABOUT THIS SOLICITATION: Unless otherwise indicated, questions regarding this solicitation must be directed to the Buyer listed.
    • COMPLIANCE AND DOCUMENTATION: Vendors are required to be compliant with all appropriate state and federal statutes. Proof of compliance is required through HCE or via paper documentation.
    • VENDOR REGISTRATION IN HAWAII COMPLIANCE EXPRESS (HCE) : Vendors can register at https://vendors.ehawaii.gov/hce via an annual subscription fee and should subscribe prior to responding to a solicitation. For more information visit the HCE Section of the FAQs at http://spo.hawaii.gov/faqs/#tabs-4.
    • TRANSACTION FEES: The awarded vendor shall pay a transaction fee of 0.75% (.0075) of the award, not to exceed $5,000 for each award. This transaction fee shall be based on the original award amount and the awarded vendor shall be responsible for payment of the fee to Tyler Hawaii, the vendor administering the HIePRO. Payment must be made to Tyler Hawaii within thirty (30) days of receipt of invoice. The invoice is generated based on the date the award is posted.
    • OFFER DEEMED FIRM/AUTHORITY TO SUBMIT OFFER: Submission of an electronic response to the State of Hawaii constitutes and shall be deemed an offer to sell the specified goods and/or services to the State of Hawaii at the price shown in the response and under the State's Terms and Conditions.

      The electronic response submitter certifies that he/she is authorized to sign the response for the submitting vendor and that the response is made without connection with any person, firm, or corporation making a response for the same goods and/or services and is in all respects fair and without collusion or fraud.
    • HAWAII GENERAL EXCISE TAX (GET): Unless otherwise stated in this solicitation, vendors shall include all applicable taxes in the price submitted. The Hawaii General Excise Tax (GET) shall not exceed 4.712% for the islands of Oahu, Kauai , Hawaii, and Maui.
    • ADDITIONAL FEES AND CHARGES: Vendors shall include all applicable fees, charges, surcharges, shipping/handling, delivery, or any other charges associated with this solicitation in the price submitted.
    • VENDOR COMPLIANCE – PAPER DOCUMENTS : Vendors not utilizing HCE shall provide paper certificates that must be valid at the time of award. All applications for applicable clearances are the responsibility of the vendor, who must be compliant pursuant to HRS§103D-310(c) with the chapters 1) Chapter 237, General Excise Tax Laws; 2) Chapter 382, Hawaii Employment Security Law; 3)Chapter 386, Worker’s Compensation Law; 4) Chapter 392, Temporary Disability Insurance; 5)Chapter 393, Prepaid Health Care Act; and 6) §103D-310(c), Certificate of Good Standing (COGS) for entities doing business in the State. Upon receipt of compliance paper documents (A-6, LIR#27, COGS), the purchasing agency reserves the right to verify their validity with the respective issuing agency.
    • VENDOR NON-COMPLIANCE : NON-COMPLIANCE may result in a vendor not receiving an award, delay of payment, or cancellation of award. If the vendor does not maintain timely compliance, which is the vendor’s responsibility, an offer otherwise deemed responsive and responsible may not be awarded. State agencies may check for compliance at any time.
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