DDI [DNS, DHCP, IPAM] Solution Replacement

Location:	North Carolina
Posted:	Nov 11, 2025
Due:	Dec 10, 2025
Agency:	State Government of North Carolina
Type of Government:	State & Local
Category:	70 - General Purpose Information Technology Equipment (including software).
Solicitation No:	69-LK251101
Publication URL:	To access bid details, please log in.

Solicitation Number:	69-LK251101
Project Title:	DDI [DNS, DHCP, IPAM] Solution Replacement
Description:	This RFI is issued for information and planning purposes only and does not constitute a solicitation. This RFI is market research to determine variables to consider for a DDI (DNS, DHCP, IPAM) Solution capable of meeting the needs of a large, diverse university, as defined herein. The goal is to gather comprehensive information from vendors to inform the selection of a future DDI architecture that addresses current and anticipated requirements. Responses should address all specified needs and highlight any additional features or value-adds your solution provides.
Opening Date:	12/10/2025 2:00 PM
Posted Date:	11/12/2025
Status:	Open
Department:	UNC - GREENSBORO


Solicitation Number * 69-LK251101	Department UNC - GREENSBORO	Status Reason Open
Opening Date 2025-12-10T14:00:00.0000000	Posted Date * 2025-11-11T21:28:16.0000000Z	Commodity Code Network management software
Mandatory Conference/Site Visit — —	Special Instructions —	Solicitation Type * Select RFP IFB RFI
Owner Lori Krise
Description This RFI is issued for information and planning purposes only and does not constitute a solicitation. This RFI is market research to determine variables to consider for a DDI (DNS, DHCP, IPAM) Solution capable of meeting the needs of a large, diverse university, as defined herein. The goal is to gather comprehensive information from vendors to inform the selection of a future DDI architecture that addresses current and anticipated requirements. Responses should address all specified needs and highlight any additional features or value-adds your solution provides.

Attachments RFI LK251101 DDI Solution Replacement.pdf (618.48 KB)

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Refer ALL Inquiries regarding this RFI to:

Lori Krise

lwkrise@uncg.edu

REQUEST FOR INFORMATION (RFI) NO. LK251101 DDI

SOLUTION REPLACEMENT

Due Date: Tuesday, December 10, 2025 by 2:00 PM ET in eVP

Commodity No. and Descrip on: 43232800 Network

Management So ware

Issue Date: Monday, November 11, 2025

RFI SUBMITTAL: Vendor’s response to this RFI must be submi ed through the Sourcing Tool. For training on how

to use the Sourcing Tool to Vendors should go to the following site: h ps://eprocurement.nc.gov/training/vendor-

training.

Ques ons or issues related to using the Sourcing Tool itself can be directed to the North Carolina eProcurement

Help Desk at 888-211-7440, Op on 2. Help Desk representa ves are available Monday through Friday from 7:30

AM EST to 5:00 PM EST.

NOTICE TO VENDOR

Request for Informa on (RFI) must be uploaded into eVP by 2:00 PM EST on December 10, 2025. The Vendor

Portal will close exactly at 2:00 PM EST so please schedule your upload accordingly.

QUESTIONS

Submit wri en ques ons to Lori Krise un l Friday, November 21, 2025. Ques ons may be submi ed by e-mail to

lwkrise@uncg.edu. Please insert “RFI No. LK251101- QuesƟons” in the subject ma er of your e-mail. A summary

of all ques ons and answers will be posted to the electronic Vendor Portal (eVP), hƩps://evp.nc.gov), as an

addendum to this RFI on or about November 26, 2025.

EXECUTION BY VENDOR

VENDOR NAME:

E-MAIL:

STREET ADDRESS:

P.O. BOX:

ZIP:

CITY & STATE:

TELEPHONE NUMBER:

TOLL FREE TEL. NO:

TYPE OR PRINT NAME & TITLE OF PERSON SIGNING:

FAX NUMBER:

AUTHORIZED SIGNATURE:

DATE:

RFI – LK251101

DDI SOLUTION REPLACEMENT [RFI # LK251101]

1.0 OBJECTIVE & PURPOSE

The intent of this Request for Informa on (RFI) is to gather informa on for possible future solicita on, which may

result in a contract for the UNCG Informa on Technology Services Department.

THE DEPARTMENT MAKES NO COMMITMENT TO ACQUIRE ANY SERVICES UNDER THIS RFI. DEPARTMENT WILL

NOT PAY FOR INFORMATION RECEIVED IN RESPONSE TO THE RFI. THE VENDOR SOLEY BEARS ANY COSTS

INCURRED IN PREPARATION AND SUBMISSION OF A RESPONSE.

This RFI is issued for informa on and planning purposes only and does not cons tute a solicita on. Responses to

the RFI will not be returned nor will the Department conﬁrm receipt of the RFI response. Whatever informa on

is provided in response to this RFI will be used to assess tradeoﬀs and alterna ves available for determining how

to proceed in the acquisi on process. Responses to this RFI are not oﬀers and cannot be accepted by the

Department to form a binding contract.

All interested vendors are requested to provide a wri en response to the ques ons below. A response to this RFI

is necessary to assist the Department in determining the poten al levels of interest, adequate compe on,

market maturity, and service capabili es within the business community.

The Department requests detailed vendor speciﬁc and industry standard informa on on how your ﬁrm would

address the items in the following sec ons of this RFI.

2.0 INTRODUCTION

The Department is conduc ng this RFI as market research to determine variables to consider for a DDI (DNS,

DHCP, IPAM) Solu on capable of mee ng the needs of a large, diverse university, as deﬁned herein. The goal is

to gather comprehensive informa on from vendors to inform the selec on of a future DDI architecture that

addresses current and an cipated requirements. Responses should address all speciﬁed needs and highlight any

addi onal features or value-adds your solu on provides.

Based on the responses to this RFI, Department may further solicit for the requirements that most meet its needs

regarding cost, performance, delivery method, growth poten al, scalability and is least disrup ve to opera ons.

3.0 BACKGROUND & CURRENT STATUS

UNC Greensboro is a large, learner-centered public research university with over 20,000 students and 2,700

faculty and staﬀ. The campus includes more than 90 buildings on 210 acres with a focus on research, health,

wellness, and community engagement.

UNCG currently u lizes the BlueCat Networks solu on, consis ng of:

 Two internal services (on-premises, VMware hosts)

 Two external-facing servers (on-premises, VMware hosts)

 Two authorita ve servers (on-premises, VMware hosts)

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RFI – LK251101

 Two device registra on portal servers (on-premises, VMware hosts; registra on services will not be

required in the new architecture)

 Two physical out-of-band servers (on-premises)

 Two virtual servers in Azure cloud

 ExpressRoute connec vity between campus and Azure

 Management via Proteus Web Interface

4.0 UNIVERSITY DDI NEEDS & USE CASES

4.1 Scalability and Growth

 Ability to support a large, growing campus with thousands of devices and users

 Flexible licensing and capacity planning for future expansion

4.2 IntegraƟon

 Seamless integra on with on-premises and cloud environments (VMware, Azure)

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 API support for automa on and orchestra on (RESTful API preferred)

 Integra on with ServiceNow for asset management, discovery, and aler ng

 Compa bility with exis ng monitoring pla orms (e.g., PRTG, SNMP v2/v3)

 Integra on with third-party DNS security applica ons (e.g. Cisco Umbrella)

4.3 High Availability and Redundancy

 Built-in failover and redundancy for all cri cal services

 Support for geographically distributed deployments

4.4 Security and Compliance

 Role-based access control and granular administra on

 Support for mul -factor authen ca on and secure protocols

 Compliance with FERPA, HIPAA, and other relevant regula ons

 Detailed logging and audit capabili es

4.5 Centralized Management

 Single-pane-of-glass management for DNS, DHCP, and IPAM

 Delegated administra on for diﬀerent campus units/departments

 Customizable dashboards and repor ng

4.6 AutomaƟon and Self-Service

 Automated IP address management and subnet alloca on

 Self-service portals for authorized users (e.g., IT staﬀ)

 Automated DNS and DHCP record crea on/dele on

4.7 IPv6 and Modern Protocols

 Full support for IPv6 alongside IPv4

 Support for DNSSEC, dynamic DNS updates, and other modern standards

4.8 Disaster Recovery and Backup

 Automated backup and restore capabili es

 Disaster recovery planning and support

4.9 Interoperability

 Ability to coexist or migrate from legacy systems (e.g., BlueCat)

 Support for integra on with Ac ve Directory and other iden ty pla orms

 Support zone forwarding, zone transfer, and delega on to external systems such as

Microso DNS and Azure Private Resolver

4.10 ReporƟng and AnalyƟcs

 Real- me and historical analy cs for usage, performance, and troubleshoo ng

 Customizable alerts and no ﬁca ons

4.11 EducaƟon-Speciﬁc Features

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RFI – LK251101

 Support for academic/research networks, guest networks, and segmented environments

 Delegated control for research labs, residence halls, and administra ve units

 Flexible policy enforcement for diﬀerent user groups

5.0 TECHNICAL REQUIREMENTS

Requirement

Supports DNS, DHCP, and IPAM

Centralized Management Pane

High Availability and Failover

Integra on with VMware and Azure

IPv6 Support

Role-based Administra on

RESTful API for Automa on

SNMP v2/v3 Support

Syslog to Mul ple Des na ons

Redundant Power for Centralized

Components

Integra on with ServiceNow

Automated backup and restore

DNSSEC Support

Dynamic DNS Updates

Delegated Administra on

Disaster Recovery Support

Ac ve Directory Integra on

Real-Time Analy cs and Repor ng

Support for Academic/Research Networks

Yes No ParƟal Comments

6.0 MIGRATION

 Have you migrated a university or similar-sized enterprise from BlueCat or another DDI pla orm to

your solu on?

 Provide references for similar migra ons

 Describe your recommended migra on approach (full cutover, phased, etc.)

 What migra on assistance do you provide?

7.0 SUPPORT, TRAINING, AND EVALUATION

 Maintenance op ons (hardware/so ware support)

 Hardware replacement process

 Technical support process

 Warranty details

 Proof of concept/demo equipment availability

 Training op ons and cer ﬁca ons

8.0 OTHER GENERAL FEATURES

 Addi onal features or value-adds

 Security features (localized ﬁrewall, NTP support, etc.)

 Layer 2/3 capabili es

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This is the opportunity summary page. It provides an overview of this opportunity and a preview of the attached documentation.

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DDI [DNS, DHCP, IPAM] Solution Replacement

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