RFP 07-2025-IT009 Debt Management Software Solution

Location:	North Carolina
Posted:	Mar 24, 2026
Due:	Apr 29, 2026
Agency:	State Government of North Carolina
Type of Government:	State & Local
Category:	70 - General Purpose Information Technology Equipment (including software). D - Automatic Data Processing and Telecommunication Services
Solicitation No:	Doc2083275911
Publication URL:	To access bid details, please log in.

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STATE OF NORTH CAROLINA

North Carolina Department of

State Treasurer (NCDST)

State and Local Government

Finance Division (SLGFD)

Refer ALL inquiries regarding this RFP to:

Name: Jessica Herrmann

Email: Jessica.Herrmann@nctreasurer.com

Phone Number: (919) 814-3913

REQUEST FOR PROPOSAL: 07-2025-IT009

Contract Name: State and Local Government Finance

Division Debt Management Solution

Proposal Opening Date: April 29, 2026, at 2:00PM ET

Issue Date: March 24, 2026, at 2:00PM ET

Commodity Code: 432315 Business Function Specific

Software

Purchasing Agency: North Carolina Department of State

Treasurer

Requisition No.: N/A

OFFER

The North Carolina Department of State Treasurer solicits offers for Services and/or goods described in this

solicitation. All offers and responses received shall be treated as Offers to contract as defined in 9 NCAC

06A.0102(12).

EXECUTION

In compliance with this Request for Proposal (RFP), and subject to all the conditions herein, the undersigned

offers and agrees to furnish any or all Services or goods upon which prices are offered, at the price(s) offered

herein, within the time specified herein.

Failure to execute/sign offer prior to submittal shall render offer invalid. Late offers are not acceptable.

OFFEROR:

STREET ADDRESS:

P.O. BOX:

ZIP:

CITY, STATE & ZIP:

TELEPHONE NUMBER: TOLL FREE TEL. NO

NAME & TITLE OF PERSON SIGNING:

FAX NUMBER:

AUTHORIZED SIGNATURE:

DATE:

E-MAIL:

Offer valid for one hundred twenty (120) days from date of offer opening unless otherwise stated here: ____ days

ACCEPTANCE OF OFFER

If any or all parts of this offer are accepted, an authorized representative of The North Carolina Department of State

Treasurer shall affix its signature hereto and any subsequent Request for Best and Final Offer, if issued. Acceptance

shall create a contract having an order of precedence as follows: Best and Final Offers, if any, Special terms and

conditions specific to this RFP, Specifications of the RFP, the Department of Information Technology Terms and

Conditions, and the agreed portion of the awarded Vendor’s Offer. A copy of this acceptance will be forwarded to

the awarded Vendor(s).

FOR THE PURCHASING AGENCY USE ONLY

Offer accepted and contract awarded this date _________________as indicated on attached certification, by

(Authorized representative of The North Carolina Department of State Treasurer).

TABLE OF CONTENTS

1.0 ANTICIPATED PROCUREMENT SCHEDULE....................................................................................... 4

2.0 PURPOSE OF RFP ................................................................................................................................ 4

2.1 INTRODUCTION .................................................................................................................................... 4

2.2 AGENCY BACKGROUND ..................................................................................................................... 4

2.3 SUMMARY OF PROBLEM STATEMENT .............................................................................................. 5

2.4 CONTRACT TERM................................................................................................................................. 5

2.5 EFFECTIVE DATE ................................................................................................................................. 6

2.6 CONTRACT TYPE ................................................................................................................................. 6

3.0 RFP REQUIREMENTS AND SPECIFICATIONS.................................................................................... 6

3.1 GENERAL REQUIREMENTS AND SPECIFICATIONS ......................................................................... 6

3.2 SECURITY SPECIFICATIONS ............................................................................................................... 7

3.3 ENTERPRISE SPECIFICATIONS .......................................................................................................... 9

4.0 BUSINESS AND TECHNICAL REQUIREMENTS.................................................................................... 11

4.1 DEBT MANAGEMENT REQUIREMENTS............................................................................................ 12

4.2 VENDOR’S SOLUTION REQUIREMENTS .......................................................................................... 12

4.3 VENDOR REPORTING REQUIREMENTS ........................................................................................... 13

4.4 DATA MIGRATION REQUIREMENTS ................................................................................................. 13

4.5 TRAINING REQUIREMENTS ............................................................................................................... 13

4.6 IMPLEMENTATION REQUIREMENTS ................................................................................................ 13

4.7 MAINTENANCE AND SUPPORT REQUIREMENTS ........................................................................... 14

4.8 VENDOR EXPERIENCE REQUIREMENTS ......................................................................................... 14

5.0 BUSINESS AND TECHNICAL SPECIFICATIONS................................................................................... 14

5.1 VENDOR SOLUTION SPECIFICATIONS ............................................................................................ 14

5.2 VENDOR DEBT MANAGEMENT SPECIFICATIONS .......................................................................... 16

5.3 VENDOR REPORTING SPECIFICATIONS: ........................................................................................ 17

5.4 TRAINING SPECIFICATIONS:............................................................................................................. 18

5.5 IMPLEMENTATION SPECIFICATIONS: .............................................................................................. 18

5.6 MAINTENANCE AND SUPPORT SPECIFICATIONS .......................................................................... 18

5.7 VENDOR EXPERIENCE SPECIFICATIONS ........................................................................................ 19

6.0 COST OF VENDOR’S OFFER ............................................................................................................. 20

6.1 OFFER COSTS .................................................................................................................................... 20

6.2 PAYMENT SCHEDULE........................................................................................................................ 20

7.0 EVALUATION .......................................................................................................................................... 20

7.1 SOURCE SELECTION ......................................................................................................................... 20

7.2 EVALUATION CRITERIA..................................................................................................................... 21

7.3 BEST AND FINAL OFFERS (BAFO) ................................................................................................... 22

7.4 POSSESSION AND REVIEW............................................................................................................... 22

8.0 VENDOR INFORMATION AND INSTRUCTIONS ................................................................................ 22

8.1 GENERAL CONDITIONS OF OFFER .................................................................................................. 22

8.2 GENERAL INSTRUCTIONS FOR VENDOR ........................................................................................ 24

8.3 INSTRUCTIONS FOR OFFER SUBMISSION ...................................................................................... 26

9.0 OTHER REQUIREMENTS AND SPECIAL TERMS ............................................................................. 30

9.1 VENDOR UTILIZATION OF WORKERS OUTSIDE OF U.S................................................................. 30

9.2 FINANCIAL STATEMENTS ................................................................................................................. 30

9.3 FINANCIAL RESOURCES ASSESSMENT, QUALITY ASSURANCE, PERFORMANCE AND

RELIABILITY .............................................................................................................................................. 31

9.4 VENDOR’S LICENSE OR SUPPORT AGREEMENTS ........................................................................ 31

9.5 VENDOR SERVICE LEVEL AGREEMENT (SLA) ............................................................................... 31

9.6 RESELLERS- RESERVED................................................................................................................... 31

9.7 DISCLOSURE OF LITIGATION ........................................................................................................... 31

9.8 CRIMINAL CONVICTION ..................................................................................................................... 32

9.9 SECURITY AND BACKGROUND CHECKS ........................................................................................ 32

9.10 ASSURANCES................................................................................................................................... 32

9.11 CONFIDENTIALITY OF OFFERS ...................................................................................................... 32

9.12 PROJECT MANAGEMENT ................................................................................................................ 33

9.13 MEETINGS ......................................................................................................................................... 33

9.14 RECYCLING AND SOURCE REDUCTION – RESERVED................................................................. 33

9.15 SPECIAL TERMS AND CONDITIONS- RESERVED. ........................................................................ 33

9.16 AGENCY TERMS AND CONDITIONS- RESERVED.......................................................................... 33

ATTACHMENT A: DEFINITIONS ................................................................................................................... 34

ATTACHMENT B: DIT TERMS AND CONDITIONS ....................................................................................... 38

ATTACHMENT C: DESCRIPTION OF OFFEROR.......................................................................................... 66

ATTACHMENT D: HISTORICALLY UNDERUTILIZED BUSINESSES........................................................... 67

ATTACHMENT E: COST FORM ..................................................................................................................... 68

ATTACHMENT F: VENDOR CERTIFICATION FORM.................................................................................... 70

ATTACHMENT G: LOCATION OF WORKERS UTILIZED BY VENDOR – DISCLOSURE STATEMENT...... 71

ATTACHMENT H: REFERENCES.................................................................................................................. 73

ATTACHMENT I: FINANCIAL REVIEW FORM .............................................................................................. 74

APPENDIX J: SAMPLE REPORTS FOR REFERENCE ................................................................................. 75

1.0 ANTICIPATED PROCUREMENT SCHEDULE

The Agency Procurement Agent will make every effort to adhere to the following schedule:

Action

RFP Issued

Mandatory Pre-Offer Conference Meeting

Written Questions Deadline

Agency’s Response to Written Questions/

RFP Addendum Issued

Offer Opening Deadline

Offer Evaluation

Selection of Finalists

Oral Presentations and/or Product Demonstrations by

Finalists (if requested by NC DST)

Negotiations with Finalists

Best and Final Offers Deadline from Finalists

Estimated Date for Contract Award

Protest Deadline

Responsibility

Agency

Potential Vendors

Agency

Vendor(s)

Agency

Selected Vendors

Agency designees and

selected Vendor(s)

Selected Vendors

Agency

Responding Vendors

Date

03/24/2026

04/08/2026

04/15/2026

04/22/2026

04/29/2026

07/29/2026

08/05/2026

08/07/2026

08/12/2026

08/19/2026

08/26/2026

15 days after

award

2.0 PURPOSE OF RFP

2.1 INTRODUCTION

The purpose of this Request for Proposal (RFP) is to solicit proposal offers from qualified Vendors to provide

a modern debt management software solution for The North Carolina Department of State Treasurer

(NCDST) State and Local Government Finance Division (SLGFD) to support activities related to issuance

and management of government debt instruments. The NCDST SLGFD seeks a Vendor to provide a single

sign on Software as a Service (SaaS) solution for debt management to monitor issuance of all State debt,

local government debt, as well as maintain all debt records and debt schedules. This solution provides the

ability to display, collect, transfer, receive, and log data entered directly into the solution and sent through

third-party entities. These services constitute a Debt Management Service to the State and Local

Government Finance Division.

2.2 AGENCY BACKGROUND

The Local Government Commission (LGC or ‘Commission’), the North Carolina Capital Facilities Finance

Agency (NCCFFA), and the Debt Affordability Advisory Committee (DAAC) are staffed by the NCDST

SLGFD. SLGFD supports the State of North Carolina and over 1,100 units of local government through the

sale, issuance, and delivery of all State and local debt, monitoring debt repayment, counseling and assisting

local governments issuing debt, and monitoring and analyzing the fiscal health and accounting practices of

all local governments.

Page 4 of 75

In 1931 the North Carolina General Assembly established the Local Government Commission to help

address the problems in local government finance caused by the depression. In 1933, 62 North Carolina

counties, 152 cities and towns, and some 200 special districts were in default on the principal or the interest

or both of outstanding obligations. The LGC approves the issuance of debt for all units of local government

and assists units with fiscal management.

The primary mission of the LGC is focused in three areas of responsibility and authority. First, a unit of

government must seek LGC approval before it can borrow money in most instances. In reviewing each

proposed borrowing, the LGC examines whether the amount being borrowed is adequate and reasonable

for the projects and is an amount the unit can reasonably afford to repay. Second, once borrowing is

approved, the LGC is responsible for selling the debt (or bonds) on the unit’s behalf. While state agencies in

some other states are charged with approving local government debt, it is the combination of the power of

approval with the power of sale that makes the LGC unique in the nation. Third, the LGC staff oversees the

annual independent auditing of local governments, monitors the fiscal health of local governments, and offers

broad assistance in financial administration to local governments.

Currently, the State of North Carolina has a larger percentage of units rated “AAA” by national bond rating

agencies when compared to other states. These ratings have enabled the State to sell its bonds at interest

rates considerably below the Bond Buyer’s Index, thereby providing very significant savings to North

Carolina’s taxpayers. Many attribute this favored credit status, in part, to the work of the LGC.

The North Carolina Capital Facilities Finance Agency (NCCFFA) provides the benefits of tax-exempt

financing to non-profit institutions providing elementary and secondary education, private institutions of

higher education, and various other entities for special purpose projects serving a public interest. The

NCCFFA approves the issuance of conduit debt. Approved NCCFFA applications require the subsequent

approval of the LGC for the sale and issuance of the debt.

The Debt Affordability Advisory Committee (DAAC) drafts an annual Debt Affordability Study, which provides

the Governor and the General Assembly with an overview of the State’s debt load and borrowing capacity.

The Study also provides an estimate of the annual debt capacity for the Transportation Funds (the State

Highway Fund and Highway Trust Fund).

The State of North Carolina issues debt for state projects authorized by the NC General Assembly as well

as for transportation projects funded by GARVEE and NC Turnpike Authority Revenues.

2.3 SUMMARY OF PROBLEM STATEMENT

North Carolina’s debt structure is unlike any others in the nation due to the LGC combination of the power of

approval with the power of sale. The LGC staff are responsible for fulfilling the obligations of the Commission

found in Chapter 159 of the North Carolina General Statutes. Staff provide resources, guidance, and

oversight to over 1,100 units of local government subject to the provisions of Chapter 159. The NCDST

SLGFD seeks to enhance the current debt management process by procuring a robust debt management

solution to replace the current in-house system that is phasing out. This RFP supports Agency initiative to

innovate public service through thoughtful technology adoption.

2.4 CONTRACT TERM

A Contract awarded pursuant to this RFP (the “Contract”) shall have an effective date as provided in the

Notice of Award. The term shall be three year(s), with two optional one-year renewals at the sole discretion

of the state and will expire upon the anniversary date of the effective date unless otherwise stated in the

Notice of Award, or unless terminated earlier.

Page 5 of 75

This is the opportunity summary page. It provides an overview of this opportunity and a preview of the attached documentation.

Solicitation Number:	Doc2083275911
Project Title:	RFP 07-2025-IT009 Debt Management Software Solution
Description:	Request for Proposals for the State and Local Government Division's Debt Management Software Solution
Opening Date:	4/29/2026 2:00 PM
Posted Date:	3/25/2026
Status:	Open
Department:	DEPARTMENT OF TREASURER


Solicitation Number * Doc2083275911	Department DEPARTMENT OF TREASURER	Status Reason Open
Opening Date 2026-04-29T14:00:00.0000000	Posted Date * 2026-03-24T15:31:58.0000000Z	Primary Commodity Code Business function specific software
Mandatory Conference/Site Visit — —	Special Instructions —	Solicitation Type * Select RFP IFB RFI
Owner Jessica Herrmann
Description Request for Proposals for the State and Local Government Division's Debt Management Software Solution

RFP 07-2025-IT009 Debt Management Software Solution

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