LenselS2 Platinum Support
| Location: | Colorado |
|---|---|
| Posted: | Dec 23, 2024 |
| Due: | Jan 8, 2025 |
| Agency: | Regional Transportation District - Denver |
| Type of Government: | State & Local |
| Category: |
|
| Solicitation No: | 024EJ004 |
| Publication URL: | To access bid details, please log in. |
Project ID: 024EJ004
Title: LenselS2 Platinum Support
Addenda: 0
Release Date: 12/23/2024
Due Date: 1/8/2025
Platinum Support is a managed service from LenelS2 that helps OnGuard® customers maximize the potential of their system now and into the future. A dedicated LenelS2 point of contact ensures high-priority concierge service with direct access to technical experts. Platinum Support includes a valuable bundle of Advanced Services for the VAR or system user to optimize system performance without additional costs.
The Platinum Support Coordinator will manage an online dashboard providing updated information regarding support open Cases, engineering escalations, and other related technical issues. The dashboard will be updated as the coordinator receives new information from the appropriate technical teams.
RTD will award one single purchase order from this RFQ.
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