Washington County Shared Ride Taxi Service

Qualified contractors are being sought to provide shared-ride taxi services in the specified service area and under the conditions set forth herein.  The service requested will be a door-to-door, demand-responsive, advanced reservation, shared-ride taxi service that is made available to the general public.

1. Scheduled service is normally seven days a week with specific daily hours identified in this solicitation.  The service is available to disabled individuals with the contractor responsible for assisting such passengers into and out of the accessible vehicle.
2. Vehicles may be available through a lease arrangement.
3. Vendor must maintain and operate a dispatch system with all vehicles equipped with communication devices to communicate with users and drivers. All user calls must be recorded.
4. The County retains ownership of a dispatch software. The awarded contractor will be required to operate using this platform.
5. Vendor must keep logs and service records for vehicle maintenance.
6. Vendor must all incoming and outgoing reservation-related phone calls.
7. Vendor must keep records of each trip.
8. Vendor must keep driver training and screening information.