Dix Park Janitorial Services

Location:	North Carolina
Posted:	Aug 14, 2026
Due:	Sep 3, 2026
Agency:	State Government of North Carolina
Type of Government:	State & Local
Category:	S - Utilities and Training Services
Solicitation No:	274-274-PRCR-DixParkJS2026
Publication URL:	To access bid details, please log in.

Solicitation Number:	274-274-PRCR-DixParkJS2026
Project Title:	Dix Park Janitorial Services
Description:	Complete professional janitorial services to the City’s customer-facing facilities at Dix Park. These locations include areas that are regularly frequented by park users. The City reserves the right to add or delete locations, square footage and/or frequency of services. The contractor must be reputable, bonded and capable of furnishing all required materials, equipment, transportation, machinery, supplies, tools apparatus, incidentals, labor and supervision necessary to prove a prestige level of cleaning service at City facilities defined in this RFP document.
Opening Date:	9/3/2026 5:00 PM
Posted Date:	8/14/2026
Status:	Open
Department:	CITY OF RALEIGH


Solicitation Number * 274-274-PRCR-DixParkJS2026	Department CITY OF RALEIGH	Status Reason Open
Opening Date 2026-09-03T17:00:00.0000000	Posted Date * 2026-08-14T12:24:17.0000000Z	Primary Commodity Code Cleaning and janitorial services
Mandatory Conference/Site Visit — —	Special Instructions Dakota Massengill Gipson Play Plaza and Parkwide Operations Specialist Email: Dakota.massengill@raleighnc.gov	Solicitation Type * RFP
Owner Nikolai Merza
Description Complete professional janitorial services to the City’s customer-facing facilities at Dix Park. These locations include areas that are regularly frequented by park users. The City reserves the right to add or delete locations, square footage and/or frequency of services. The contractor must be reputable, bonded and capable of furnishing all required materials, equipment, transportation, machinery, supplies, tools apparatus, incidentals, labor and supervision necessary to prove a prestige level of cleaning service at City facilities defined in this RFP document.

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Request for Proposals # 274-PRCR-DixParkJS2026

Title: Dix Park Janitorial Services

Issue Date: August 13th, 2026

Due Date: September 3rd no later than 5:00PM EST

*LATE PROPOSALS WILL NOT BE ACCEPTED*

Issuing Department: Parks, Recreation and Cultural

Resources Department

Direct all inquiries concerning this RFP to:

Dakota Massengill

Gipson Play Plaza and Parkwide Operations Specialist

Email: Dakota.massengill@raleighnc.gov

(v.09/15/25)

Table of Contents

1. Introduction .............................................................................................. 2

1.1 Purpose ............................................................................................. 2

1.2 Background........................................................................................ 2

1.3 RFP Timeline ..................................................................................... 3

1.4 Pre-Proposal Conference .................................................................. 3

1.5 Proposal Question ............................................................................. 3

1.6 Proposal Submission Requirements & Contact Information .............. 4

1.7 Business Engagement & Opportunities ............................................. 5

1.8 Rights to Submitted Material .............................................................. 5

1.9 Communications ................................................................................ 6

1.10 Lobbying ............................................................................................ 6

1.11 Conflicts of Interest ............................................................................ 6

1.12 Proposer Expenses ........................................................................... 7

1.13 Proposer Acceptance ........................................................................ 7

2. Proposals ................................................................................................. 7

2.1 Request for Proposals Required Document Format .......................... 8

2.2 RFP Documents .............................................................................. 10

3. Proposal Evaluation .............................................................................. 10

3.1 Proposal Evaluation Criteria (Stage 1)............................................. 10

3.2 Interview/Demonstration (Stage 2) .................................................. 11

3.3 Final Selection ................................................................................. 11

3.4 Notice to Proposers Regarding RFP Terms & Conditions ............... 12

3.5 Contract Term…………………………………………………………….12

4. Scope of Services .................................................................................. 11

Appendix IV – Proposal Cost Form................................................................. 43

Appendix V– Proposer Questionnaire ............................................................ 44

Appendix VI – Reference Questionnaire (Instructions)................................. 45

Appendix VI – Reference Questionnaire Form............................................... 46

Appendix VII – Sample Contract ..................................................................... 48

1 INTRODUCTION

1.1 Purpose

The City of Raleigh (COR) is solicitating proposals from one or more firm(s) with which to

contract for the following services:

Complete professional janitorial services to the City’s customer-facing facilities at Dix Park. These locations

include areas that are regularly frequented by park users. The City reserves the right to add or delete

locations, square footage and/or frequency of services.

The contractor must be reputable, bonded and capable of furnishing all required materials, equipment,

transportation, machinery, supplies, tools apparatus, incidentals, labor and supervision necessary to prove

a prestige level of cleaning service at City facilities defined in this RFP document.

To be considered as responsive, contractors must respond to this solicitation in accordance with the

requirements. Specifications, commercial terms, and provisions as described and set forth here. Proposals

must embrace the concept that the successful proposal will satisfy all the objectives and service

specifications int eh most cost-effective and efficient way possible, as outline In this document.

Services will begin upon signed execution of the contract between the Contractor and the City. The term of

the awarded contract is expected to be for 5 years.

A detailed scope of services is provided in Section 4 of this document.

All information related to this solicitation, including any addenda, will be posted to the

North Carolina electronic Vendor Portal (eVP) at https://evp.nc.gov/.

All questions related to this solicitation must be submitted in writing (via email) to the

following individual – questions submitted via telephone will not be answered:

Contact Name

Dakota Massengill,

Gipson Play Plaza and Dix Park Operations

Specialist

City of Raleigh

Parks, Recreation and Cultural Resources Dept.

Email Address

Dakota.Massengill@raleighnc.gov

1.2 Background

The City of Raleigh, the Capital City of North Carolina, remains one of the fastest growing

areas in the country. A great economy, top educational institutions, and exceptional health

care facilities are some of the characteristics that attract people to the triangle area. The

mild climate, diverse work force and proximity to Research Triangle Park combine to make

Raleigh a great place to live.

Raleigh is a 21st Century City of Innovation focusing on environmental, cultural, and

economic sustainability. The City conserves and protects our environmental resources

through best practice and cutting-edge conservation and stewardship, land use,

infrastructure and building technologies. The City welcomes growth and diversity through

policies and programs that will protect and enhance Raleigh’s existing neighborhoods,

natural amenities, history, and cultural and human resources for future generations. The

City leads to improve quality of life for neighborhoods and standard of living for all citizens.

The City works with universities, colleges, citizens, and local partners to promote new

technology, create new job opportunities, and encourage local businesses and

entrepreneurs. The City enlists and prepares 21st Century staff with the skill sets to carry

out the duties of the City through transparent civic engagement and by providing the very

best customer service to our citizens.

Dix Park is our newest addition to Raleigh PRCR and with over a million visitors a year, we need to provide

clean facilities for park users.

1.3 Request for Proposal (RFP) Timeline

Provided below is a list of the anticipated schedule of events related to this solicitation.

The City of Raleigh reserves the right to modify and/or adjust the following schedule to

meet the needs of the service. All times shown are Eastern Time (EST):

RFP Process

Date and Time

RFP Date

Thursday, August 13, 2026

Pre-Proposal Meeting/Site-Visit

(if required)

Tuesday, August 18, 2026 10:00-11:00am

Meet at 805 Whiteside Drive (white building)

Deadline for Written Questions

City Response to Questions

(anticipated)

Proposal Due Date and Time

Thursday, August 20, 2026

Monday, August 24, 2026

Thursday, September 3, 2026

Evaluation Meeting

(anticipated)

Selection Announced

(tentative)

Tuesday, September 8, 2026

Thursday, September 10, 2026

1.4 Pre-Proposal Conference

If the City of Raleigh elects to conduct a Pre-Proposal Conference or Site Visit, attendance

by prospective proposers is strongly encouraged but is not mandatory. Prospective

Proposers are encouraged to submit written questions in advance. Date, time, and location

of pre-proposal conference is shown above in the RFP Timeline (Section 1.3).

1.5 Proposal Questions

Requests for clarification and questions to this RFP must be received by the City not later

than the date shown above in the RFP Timeline (Section 1.3) for the submittal of written

inquires. The firm’s failure to request clarification and submit questions by the date in the

RFP Timeline above shall be considered to constitute the firm’s acceptance of all City’s

terms and conditions and requirements.

The City shall issue addenda reflecting questions and answers to this RFP, if any, and shall

be posted to North Carolina electronic Vendor Portal (eVP). No information, instruction or

advice provided orally or informally by any City personnel, whether made in response to a

question or otherwise in connection with this RFP, shall be considered authoritative or

binding. Proposers can only rely on written material contained in an Addendum to this

RFP.

It is important that all Proposers submitting to this RFP periodically check eVP for

any Addenda. It is the Proposers responsibility to ensure that all addenda have been

reviewed and, if required signed and returned.

All questions related to this solicitation must be submitted in writing (via email) to the

following individual – questions submitted via telephone will not be answered:

Contact Name

Dakota Massengill,

Gipson Play Plaza and Dix Park Operations

Specialist

Parks, Recreation and Cultural Resources Dept

Email Address

Dakota.massengill@raleighnc.gov

1.6 Proposal Submission Requirements and Contact Information

Proposals must follow the format as defined in Section 2 (PROPOSALS), and be

addressed and submitted as follows:

DELIVERED BY US POSTAL SERVICE

MAIL:

City of Raleigh

ATTN: Dakota Massengill

PO Box 590, Suite 608

Raleigh, NC 27602

RFP No. 274-PRCR-DixParkJS2026

DELIVERED BY OTHER DEIVERY

SERVICES:

City of Raleigh

ATTN: Dakota Massengill

222 West Hargett St.

RMB 608

Raleigh, NC 27601

RFP No. 274-PRCR-DixParkJS2026

Proposals must be enclosed in an envelope or package and clearly marked with the name

of the submitting company, the RFP number and the RFP Title.

Proposers must submit:

A. one (1) signed original;

B. one (1) electronic version of the signed proposal and;

C. and (three) (3) copies of the signed proposal.

The electronic version of the Proposal must be submitted as a viewable and printable

Adobe Portable Document File (PDF) on a USB Flash Drive. Both hard copy and electronic

versions must be received by the City on or before the RFP due date and time provided in

This is the opportunity summary page. It provides an overview of this opportunity and a preview of the attached documentation.

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Dix Park Janitorial Services

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