DMH - PROFESSIONAL LAUNDRY SERVICES FOR NORTHCOAST BEHAVIORAL HEALTHCARE
| Location: | Ohio |
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| Posted: | Jan 28, 2026 |
| Due: | Feb 11, 2026 |
| Agency: | State Government of Ohio |
| Type of Government: | State & Local |
| Category: |
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| Solicitation No: | SRC0000036579 |
| Publication URL: | To access bid details, please log in. |
| Solicitation ID: | SRC0000036579 |
| Solicitation Name: | DMH - PROFESSIONAL LAUNDRY SERVICES FOR NORTHCOAST BEHAVIORAL HEALTHCARE |
| Original Begin Date: | 1/28/2026 11:09:20 AM |
| Begin Date: | 1/28/2026 11:09:20 AM |
| End Date: | 2/11/2026 1:00:00 PM |
| Inquiry End Date: | 2/4/2026 8:00:00 AM |
| Commodity: | Laundering services |
| MBE Set Aside: | MBE Set Aside |
| Agency: |
DAS-Administrative Services
DMH-Dept of Behavioral Health |
| Solicitation Status: | Open for Bidding |
| Solicitation Type: | Invitation To Bid (ITB) |
Solicitation General Information
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In an MBE set-aside solicitation, only those bidders/suppliers with an active MBE certification at the time the solicitation closes can submit a response
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Solicitation ID
SRC0000036579
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Solicitation Name
DMH - PROFESSIONAL LAUNDRY SERVICES FOR NORTHCOAST BEHAVIORAL HEALTHCARE
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RFx Type
Invitation To Bid (ITB)
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Lot #
1
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Solicitation Status
Open for Bidding
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Round #
1
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MBE Set Aside
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Begin Date
1/28/2026 11:09:20 AM (ET)
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Amendment?
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End Date
2/11/2026 1:00:00 PM (ET)
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Inquiry End Date
2/4/2026 8:00:00 AM
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Summary
SOLICITATION CONFERENCE
A solicitation conference will be held on (01/30/26) via virtual meeting to discuss the requirements of the solicitation. The virtual meeting may be accessed via this
LINK.
Preregistration for the meeting is not required. However, if you would like an email copy of the meeting link, you may contact Kirk Davis, Kirkland.Davis@das.ohio.gov.
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Predecessor Contract
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Process
OHIOBUYS TRAINING MATERIALS
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Ship To
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1 Record(s)
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Solicitation Documents
1 Record(s)
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Attachment Preview
STATE OF OHIO
DEPARTMENT OF ADMINISTRATIVE SERVICES
GENERAL SERVICES DIVISION
OFFICE OF PROCUREMENT SERVICES
4200 SURFACE ROAD, COLUMBUS, OH 43228-1395
MANDATORY USE CONTRACT FOR: PROFESSIONAL LAUNDRY SERVICES FOR NORTHCOAST
BEHAVIORAL HEALTHCARE
CONTRACT No.: UNDEFINED
CONTRACT ID:33508
EFFECTIVE DATES: UNDEFINED to 2/28/2029
SUPPLIER: UNDEFINED
The Department of Administrative Services has accepted bids submitted in response to Invitation to Bid No.
(SRC0000036579). The evaluation of the bid response(s) has been completed. The bidder(s) listed herein have
been determined to be the lowest responsive and responsible bidder(s) and have been awarded a contract for
the items(s) listed. The respective bid response, including the Instructions to Bidders and Standard Terms and
Conditions, special contract terms & conditions, any bid addenda, specifications, pricing schedules and any
attachments incorporated by reference and accepted by DAS become a part of this Requirements Contract.
This Requirements Contract is effective beginning and ending on the dates noted above unless, prior to the
expiration date, the Contract is renewed, terminated or cancelled in accordance with the Contract Terms and
Conditions.
CONTRACT RENEWAL. This Contract may be renewed after the ending date of the Contract solely at the
discretion of the Contracting Agency for a period of one month. Any further renewals will be by mutual agreement
between the Contractor and the Contracting Agency for any number of times and for any period of time. The
cumulative time of all mutual renewals may not exceed (24) months unless the Contracting Agency determines
that additional renewal is necessary.
This Requirements Contract is available to Ohio Department of Behavioral Health, as applicable
Agencies are eligible to make purchases of the listed supplies and/or services in any amount and at any time as
determined by the agency. The State makes no representation or guarantee that agencies will purchase the
volume of supplies and/or services as advertised in the Invitation to Bid.
This Requirements Contract and any Amendments thereto are available from the OhioBuys public portal at the
following address:
https://ohiobuys.ohio.gov/page.aspx/en/usr/login?ReturnUrl=%2fpage.aspx%2fen%2fbuy%2fhomepa
ge
Signed: _____________________________________________________________________
Kathleen C. Madden, Director
Date
Page 1 of 7
1 - SPECIFICATIONS AND REQUIREMENTS
1.1 SCOPE:
This Invitation to Bid (ITB) is to provide laundry services to include pickup of soiled laundry, cleaning, sanitizing,
packaging/wrapping, and delivery/placement as outlined for Northcoast Behavioral Healthcare, Northfield
Campus, 1756 Sagamore Road, Northfield, OH 44067.
1.2 CLASSIFICATION:
Contractor supplied items will consist of flat sheets, pillowcases, wash cloths, bath towels, thermal blankets,
and laundry bags. The Contractor must also launder Agency owned items as needed. Such items may include
weighted blankets, shower curtains, or other items erroneously included with soiled linen.
1.3 GENERAL REQUIREMENTS.
1.3.1
The Contractor must be able to immediately meet all pertinent Federal, State, and Local
regulations including the Healthcare Laundry Accreditation Council (HLAC) or the Independent
Business Medical Laundering Standards (IBMLS), Medicaid, Medicare, and Joint Commission on
Accreditation Healthcare Organizations (JCAHO) requirements. The awarded Contractor is
required, upon agency request, to forward to the agency a copy of the Contractor’s internal laundry
procedures to ensure compliance with facility standards.
1.3.2
The Contractor may be asked to submit for review a copy of their company's current Operation
and Procedure and Quality Assurance Program (QAP) manuals which are currently being used
in a health care facility. The Operation and Procedure Manual must include a written procedure
policy regarding the replacement of lost articles.
1.3.3 The Contractor must furnish its own support staff, materials, tools, equipment and other supplies
necessary for the satisfactory performance of the work.
1.3.4
Replenishment Cycle: Soiled laundry is to be picked up three (3) days per week, and clean laundry
delivered three (3) days per week, Monday, Wednesday and Friday between the hours of 7:00
A.M. and 1:00 P.M. Unless otherwise mutually agreed upon by the Agency and the Contractor.
1.3.5
The contractor must be able to adjust the quantity of linens ordered for delivery up to twenty-four
(24) hours in advance. The facility reserves the right to adjust linen quantities according to the
facilities’ needs.
1.3.6 The contractor must provide an itemized list of items delivered to the facility manager or designee.
1.3.7 The contractor must have the capability of counting soiled items returned for laundering.
1.3.8
The Contractor shall have the capability to make emergency deliveries seven (7) days per week,
as determined necessary by the facility. It is understood that the Contractor’s regular linen
deliveries are expected to be at adequate and appropriate levels.
1.3.9
In weeks during which a holiday falls, delivery days will need to be adjusted to facilitate three (3)
deliveries during the holiday week. Adjustments will be established as mutually agreed upon by
the Agencies and the Contractor. Deliveries preceding holidays shall encompass needed items
for the holiday period.
1.3.9.1 State Observed Holidays
All holidays that occur on Saturday will be observed by the State of Ohio on the preceding day
(Friday). All holidays that occur on Sunday will be observed by the State of Ohio the following day
(Monday).
TABLE 1
Page 2 of 7
Holiday
New Year’s Day
Martin Luther King Day
President’s Day
Memorial Day
Juneteenth
Independence Day
Labor Day
Columbus Day
Veterans Day
Thanksgiving Day
Christmas
Observance Date
January 1
Third Monday in January
Third Monday in February
Last Monday in May
June 19
July 4
First Monday in September
Second Monday in October
November 11
Fourth Thursday in November
December 25
1.3.10 The Contractor shall immediately notify the facilities’ Operations Director or designee, anytime
that a linen delivery will deviate from the established time frame.
1.3.11 Ongoing replacement of inventory must be the responsibility of the contractor, including cost. The
Monthly Loss and Damage Fee covers the cost of items lost or damaged by the negligence of patients
or agency personnel.
1.3.12 Laundering of facility owned goods, personal clothing, or miscellaneous items.
1.3.12.1 The cost to launder facility owned items, such as suicide blankets, suicide pillows, personal
clothing, or miscellaneous items will be by clean weight poundage. The clean weight
poundage will be determined by the contractor after laundering.
1.3.13 Suicide blanket and pillow laundering specifications
1.3.13.1 Washing shall be done in a 130-pound conventional washer using detergent, peroxide,
alkaline, sour, and softener. Wash action regular, 32-minute cycle time, temperature not to
exceed 130F, and a 5-6-minute extraction time.
1.3.13.2 Drying shall be done in a moisture sensing commercial dryer with thermal recycle system.
To include 4 stage drying cycles with 4% moisture sensing protection, 28-minute drying
time at 135F but not to exceed 145F, then remove immediately, fluff, and fold.
1.3.13.3 Underload the machines by at least 15-20% of the machine rated capacity to avoid
pressure creases, as well to improve soil removal. Use the “cool-down” feature at the end
of the main wash stage to avoid thermal shock. Use a reduced time and pressure moister
extraction cycle. Avoid preconditioning and over drying. If items cannot be dried
immediately, cover with polyethene sheet or similar; to avoid local evaporation. Avoid
allowing the items to sit for long periods before drying.
1.3.14 The Contractor shall process and launder contaminated linen in accordance with federal, state,
and local standards. All linens delivered to the facilities shall be in good condition, free of holes,
excessive wear, clean, and stain free.
1.3.15 Delivered laundry that is unacceptable such as yellows, grays, or dull colors, will be returned and
re-processed at no extra cost.
Page 3 of 7
1.3.16 The Contractor shall maintain enough internal inventory to assure that it is adequate to service
the facility for a minimum of two (2) days in the event that a scheduled pickup cannot be made as
a result of a weather emergency or other mitigating unforeseen circumstance.
1.3.17 The Contractor shall iron all bedspreads, sheets, and pillowcases before sort-wrapping, folding,
and/or tying laundry into manageable bundles, in accordance with acceptable standards of
Medicare, Medicaid, and Joint Commission.
1.3.18 Preparation of Linen Carts
1.3.18.1 The Contractor shall provide carts for the delivery and pick up of clean and dirty linen in
quantities that meet the facilities’ needs. The laundry carts may be canvas or polyurethane
and must comply with federal, state, and local sanitation regulations.
1.3.18.2 Each cart shall have a specified amount of linens equal to the amount picked up on the
previous visit to meet the needs of each area. The cart shall be lined by the Contractor with
a clean plastic liner and sealed on top with plastic when the cart order is completed.
1.3.19 Linen storage areas are found in each of the residential locations in the building, which include
AB1, AB2, CD1, CD2, E2, and E3.
1.3.20 Bed and bath linen color(s) to be standard white.
1.4 CONTRACTOR’S RESPONSIBILITIES
1.4.2
The Contractor is responsible for providing the facility with trained and experienced laundry
delivery persons. All substitute laundry delivery personnel will be appropriately trained before
making linen deliveries to the facility.
1.4.3 The contractor must have the ability to count soiled linen that has been picked up from NCBH and
returned to the contractor for laundering.
1.4.4 If for any reason the Contractor’s facility is inoperable, it will be the responsibility of the Contractor
to maintain normal service for the facilities.
1.4.5 If the agencies’ supply of linen stored with the Contractor is destroyed due to unforeseen events
such as fire, tornado, etc., the Contractor will be responsible for all lost/damaged items.
1.4.6
The Contractor’s account manager shall meet with the Operations Director or designee of each
facility at least once per quarter to evaluate compliance with the contract and to address any other
issues which may arise during the contract period. In addition, the Contractor’s account manager
shall conduct surprise inspections of the laundry service no less than three times per year as a
quality control mechanism. The inspections report must track the cleaning process, truck cleaning,
proper handling, and packaging of clean linens, cart cleaning, proper cart coverings for
transportation; spot-checking linens to be sent or being stored for use on shelves as internal
quality control measures. A report of those findings shall be submitted to the Operations or
designee within three working days of the inspection. The facility’s staff may perform three (3)
unscheduled visits to monitor the Contractor’s processes in the laundry plant.
1.4.7 Upon request of the facility director or designee, the Contractor shall provide a monthly written
summary of costs incurred per item.
1.4.8
The facility reserves the right to add, delete, or modify any of the linen service requirements and
frequencies set forth herein as determined appropriate by the facilities’ Operations Director or
designee in response to changes in the programmatic, rehabilitative, and operational needs of the
facility and its residents and staff.
Page 4 of 7
1.4.9
The contractor must deliver an initial stock to the agency no later than the effective date of the
contract. The initial stock amounts will be determined by the agency after the award of the
contract.
1.5 INVOICING:
1.5.2 Laundry cost per piece, clean weight poundage and monthly loss and damage fee, as designated,
shall be the only cost billed to the State, and there will be no additional reimbursement for any
other expenses.
1.5.3 The facility shall only be invoiced for soiled items that have been returned to the vendor for
laundering. Charging for items in storage or in use at the facility will not be accepted.
1.5.4 The facility will be invoiced on a monthly basis unless mutually agreed upon otherwise.
1.6 LINEN ITEM SPECIFICATIONS:
TABLE 2
Northcoast Behavioral Healthcare Linen specifications
Item
Description
Flat Sheet
72” x 104”, appx. 180 Thread Count
Pillowcase
42” x 36”, appx. 180 Thread Count
Wash Cloth
12” x 12”, 1 lb.
Bath Towel
24” x 48” 8 lb.
Thermal Blanket
74” x 100”, Year-Round, 100% Cotton, 2.5 lb., Fire Retardant
Laundry Bag
25” x 35” Envelope Hood, Fluid Resistant, 100% Polyester,
Elastic Opening
Page 5 of 7
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