Request for Proposals (RFP) City of Statesboro Website Redevelopment and Update

Request for Proposals (RFP)
City of Statesboro Website Redevelopment and Update

Introduction

The City of Statesboro, Georgia, is seeking proposals from qualified vendors to design, develop, and implement a modern, user-friendly, accessible, and dynamic website. This project aims to create a digital presence that reflects the city’s commitment to transparency, community engagement, and service excellence. The updated website must enhance the user experience, improve accessibility, integrate modern technologies, and provide a reliable platform for sharing city information and services with residents, businesses, and visitors.

Statement of Purpose

The current website is cumbersome and does not embrace the user. The platform, navigation, content management system, and overall visual appearance must be updated to current web/user standards.

Submission Timeline

• RFP Issuance Date: 5/27/2025
• Deadline for Questions: 6/12/2025
• Proposal Submission Deadline: 6/19/2025
• Anticipated Award Date: 7/7/2025

Scope of Work

The selected vendor will deliver a fully functional and visually appealing website that meets the following objectives:

1. Design and User Experience
   • Develop a modern, visually engaging design aligned with the City of Statesboro’s branding.
   • Ensure the website is mobile-friendly and responsive across all devices. Included app capability a bonus.
   • Incorporate an intuitive navigation structure and enhanced search functionality.
2. Content Management System (CMS)
   • Implement a robust and user-friendly CMS that allows city staff to update content easily.
   • Provide CMS training for designated city staff.
3. Accessibility and Compliance
   • Ensure the website meets ADA (Americans with Disabilities Act) compliance standards.
   • Adhere to industry best practices for web accessibility (e.g., WCAG 2.1 compliance).
4. Features and Functionalities
   • Interactive calendar for city events and meetings.
   • Integration with social media platforms and other third-party tools.
   • Online forms
   • Emergency notification capabilities (e.g., banners or alerts).
   • Multilingual support.
5. Performance and Security
   • Optimize for fast loading times and high performance.
   • Implement robust security measures to protect user data.
   • Ensure reliable hosting and uptime.
   • Ensure search engine optimization.
6. Maintenance and Support
   • Provide ongoing technical support and maintenance post-launch.
   • Offer a service-level agreement (SLA) for support response times.
   • Provide quarterly metric reports on website visitors, most visited pages, etc.

Proposal Requirements

Proposals must include the following information:

1. Vendor Information
   • Company name, address, and primary contact details.
   • Overview of the company, including years in business and relevant experience.
2. Project Approach
   • Detailed methodology for completing the project.
   • Project timeline with key milestones, including the transition of content on the old site to the new site.
3. Experience and References
   • Examples of similar projects completed, including links to live websites.
   • At least three client references with contact information.
4. Cost Proposal
   • Breakdown of all costs, including design, development, testing, training, and ongoing maintenance.
   • Any optional features or services with associated costs.
5. Compliance
   • Confirmation of ADA and WCAG compliance capabilities.
   • Security protocols to be implemented.

Evaluation Criteria

Proposals will be evaluated based on the following criteria:

1. Experience and Qualifications (25%)
2. Project Approach and Timeline (25%)
3. Cost and Value (20%)
4. Design and Functionality (20%)
5. References and Past Performance (10%)

Submission Instructions

Proposals must be submitted by [Insert Submission Deadline] to the following address:

City of Statesboro

Attn: Darren Prather

22 Eat Grady St.

Statesboro, GA 30458

Electronic submissions may be sent to: Darren.prather@statesboroga.gov

For questions regarding this RFP, contact Darren Prather at Darren.prather@statesboroga.gov or bidinfo@statesboroga.gov

Terms and Conditions

• The City of Statesboro reserves the right to reject any or all proposals and to accept the proposal deemed to be in the city’s best interest.
• All costs associated with proposal preparation are the responsibility of the vendor.
• The selected vendor must enter into a written agreement with the City of Statesboro.

Thank you for your interest in partnering with the City of Statesboro. We look forward to reviewing your proposal.