Custodial Services - Iowa Department of Revenue and Alcoholic Beverages Division

Location: Iowa
Posted: Feb 25, 2026
Due: Mar 26, 2026
Agency: State Government of Iowa
Type of Government: State & Local
Category:
  • S - Utilities and Training Services
Solicitation No: 005-RFP-2409-2026
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Bid Information
Bid Number

005-RFP-2409-2026

Solicitation

Custodial Services - Iowa Department of Revenue and Alcoholic Beverages Division

Solicitation Type

Request for Proposals

County
Description
Description

The objective of this RFP is to hire a Contractor to maintain the Iowa Department of Revenue (IDR) and Alcoholic Beverages Division building to provide a safe, healthy, cost effective and aesthetically pleasing environment for employees and visitors.

A MANDATORY Site Visit and Pre-Proposal Conference will be held at 1:00PM on March 10, 2026 at the Iowa Department of Revenue Board Room at 1918 SE Hulsizer Road, Ankeny, Iowa. Only companies in attendance at this site visit will be eligible for award of this RFP.
Agency Information
Number

005

Name

Administrative Services, Dept

Address 1

1305 E Walnut ST

Address 2

City/State/Zip

Des Moines, IA 50319
Contact Information
Contact Name

Katelyn Howells

Contact Title

Procurement Specialist


Contact Phone Number

(515) 721-7856

Contact Phone Extension

Contact Other Number

Contact Fax Number
Valid Dates
From

2/25/2026 9:00:00 AM

Until

3/26/2026 2:00:00 PM
Documents/Attachments

2/20/2026 2:59:56 PM

2/20/2026 2:59:43 PM

Attachment Preview

REQUEST FOR PROPOSAL
RFP COVER SHEET
Administrative Information
RFP Number
005-RFP-2409-2026
Title of RFP
Custodial Services Iowa Department of
Revenue
Agency
Iowa Department of Administrative Services (DAS) on behalf of Iowa Department of
Revenue
State Issuing Officer:
Katelyn Howells
Phone: 515-721-7856
E-mail: Katelyn.Howells@iowa.gov
PROCUREMENT TIMETABLEEvent or Action
Date/Time (Central Time)
State Issues RFP
Site Visit Location and Address:
Iowa Department of Revenue
Board Room
1918 SE Hulsizer Rd
Ankeny, Iowa 50021
If a map is needed, contact the Issuing Officer.
Is a Site Visit mandatory? Yes
RFP written questions, requests for clarification, and suggested changes
from Respondents due (no questions accepted or responded to after this
date)
February 25, 2026
March 10, 2026 at 1:00PM
March 17, 2026 at 4:00PM
Proposals Due
March 26, 2026 at 2:00PM
Relevant Websites
Internet website where the Addenda to this RFP will be posted http://bidopportunities.iowa.gov and
IMPACS Electronic Procurement System.
Internet website where contract terms and conditions are posted
https://das.iowa.gov/sites/default/files/procurement/pdf/050116%20terms%20services.pdf
Firm Proposal Terms
The minimum number of days following the deadline for submitting proposals that the Respondent
guarantees all proposal terms, including price, will remain firm is 120 Days.
SECTION 1 INTRODUCTION
1.1. Purpose
The purpose of this Request for Proposals (RFP) is to solicit proposals from Responsible
Respondents to provide the goods and/or services identified on the RFP cover sheet. The Agency
intends to award a Contract(s) for the initial period identified on the RFP cover sheet, and the
Agency, in its sole discretion, may extend the Contract(s) for up to the number of annual
extensions identified on the RFP cover sheet.
1.2. Definitions
For the purposes of this RFP and the resulting contract, the following terms shall mean:
“Agency” means the agency identified on the RFP cover sheet that is issuing the RFP and any other
agency that purchases from the Contract.
“Contract” means the contract(s) entered into with the successful Respondent(s) as described in
Section 6.1.
“Contractor” means the awarded business/person to provide the contractual services agreed
upon.
“Deliverable” means the completion of a milestone or accomplishment of a task.
“General Terms and Conditions” means the General Terms and Conditions for Services Contracts
as referenced on the RFP cover page.
“Proposal” means the Respondent’s proposal submitted in response to the RFP.
“Respondent” means the company, organization or other business entity submitting a proposal
in response to this RFP.
“Responsible Respondent” means a Respondent that has the capability in all material respects to
perform the scope of work and specifications of the Contract. In determining whether a
Respondent is a Responsible Respondent, the Agency may consider various factors including, but
not limited to, the Respondent’s competence and qualifications to provide the goods or services
requested, the Respondent’s integrity and reliability, the past performance of the Respondent
and the best interest of the Agency and the State.
“Responsive Proposal” means a Proposal that complies with the material provisions of this RFP.
“RFP” means this Request for Proposals and any attachments, exhibits, schedules or addenda
hereto.
“State” means the State of Iowa, the Agency, and all state agencies, boards, and commissions,
and any political subdivisions making purchases from the Contract as permitted by this RFP.
1.3. Overview of the RFP Process
This RFP is designed to provide Respondents with the information necessary for the preparation
of competitive Proposals. The RFP process is for the Agency’s benefit and is intended to provide
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the Agency with competitive information to assist in the selection process. It is not intended to
be comprehensive. Each Respondent is responsible for determining all factors necessary for the
submission of a comprehensive Proposal.
Respondent should review Request for Confidentiality, for more information if its Proposal
contains confidential information. Any Proposal marked “Confidential” or “Proprietary” on
every page may be disqualified.
It is the Agency’s intention to evaluate Proposals from all Respondents that submit timely
Responsive Proposals, and award the Contract(s) in accordance with the evaluation and selection
criteria provided in this RFP.
1.4. Background
Since the repeal of prohibition in 1933, Iowa is one of 17 states that directly controls the sale and
distribution of alcoholic beverages. The Iowa Alcoholic Beverages Division (ABD) enforces state
and federal laws and regulations related to the sale and use of alcohol- and tobacco-related
products.
ABD is located on a 14.5 acre site at 1918 SE Hulsizer Road in Ankeny, Iowa. The facility was built
with funds raised via the sale of revenue bonds that were authorized through the enactment of
legislation in 1980. When the office-warehouse complex was opened in 1981, it was the first time
in more than 30 years that the administrative offices and warehouse complex had been housed
under the same roof.
The facility provides workspace for the entire ABD staff, including administration, regulation,
licensing, tobacco enforcement, accounting, information technology, communications, and liquor
distribution employees. The building also features a lobby for customers and licensees who await
service and a large boardroom used for staff meetings and Alcoholic Beverages Commission
meetings.
The warehouse contains more than 2,300 alcoholic liquor products. Warehouse staff fulfill weekly
alcoholic liquor orders for 1,700-plus class “E” licensees and load them onto tractor-trailers. Ruan
Transportation drivers then deliver the liquor to off-premises retailers across Iowa.
These services are currently provided by ABM Onsite Services.
1.5. Objectives
The objective of this RFP is to hire a Contractor to maintain the Iowa Department of Revenue (IDR)
and Alcoholic Beverages Division building to provide a safe, healthy, cost effective and
aesthetically pleasing environment for employees and visitors.
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SECTION 2 SPECIFICATIONS
Overview
The successful Respondent shall provide the goods and/or services to the State in accordance with the
specifications and technical specifications as provided in this Section. The Respondent shall address each
specification in this Section and indicate whether or not it will comply with the specification. If the context
requires more than a yes or no answer or the section specifically indicates, Respondent shall explain how
it will comply with the specification. Proposals must address each specification. Merely repeating the
specifications may be considered non-responsive and may disqualify the Respondent. Proposals must
identify any deviations from the specifications of this RFP or specifications the Respondent cannot satisfy.
If the Respondent deviates from or cannot satisfy the specification (s) of this section, the Agency may
reject the Proposal.
All items listed in this section are Mandatory Specifications. Respondents must indicate either “yes” or
“no” to each specification in their Proposals and provide an explanation as to how the specification is met.
By indicating “yes” a Respondent agrees that it shall comply with that specification throughout the full
term of the Contract, if the Respondent is successful. In addition, if specified by the specifications or if the
context otherwise requires, the Respondent shall provide references and/or supportive materials to verify
the Respondent’s compliance with the specification. The Agency shall have the right to determine
whether the supportive information and materials submitted by the Respondent demonstrate that the
Respondent will be able to comply with the Mandatory Specifications. If the Agency determines the
responses and supportive materials do not demonstrate the Supplier will be able to comply with the
Mandatory Specifications, the Agency may reject the Proposal.
2.1. Respondent Requirements
2.1.1. Ability to provide Service schedules that clearly depict when each service identified
under Section 3.2 Scope of Services will be completed.
2.1.2. Ability to perform the outlined cleaning duties to the levels described in Section 3.3
Required Standards of Performance.
2.1.3.
Ability to maintain all equipment and materials used in the rendering of Services
(including but not limited to: vacuum upkeep and repair, laundering of re-usable cleaning
rags, etc.).
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SECTION 3 SCOPE OF WORK
Overview
The purpose of this section is to clearly define the custodial service requirements to ensure Respondent
is fully aware of IDR’s requirements and expectations. This Scope of Work (SOW) will form the basis of the
custodial contract with IDR.
All tasks performed in providing services are listed and defined in this section. These definitions apply to
the corresponding Scope of Services and Performance Requirements identified in this RFP. These
individual task standards provide the basis for evaluating contract performance.
3.1. General Requirements
This Request for Proposal is for full custodial services provided to IDR’s facility located at 1918 SE
Hulsizer Drive, Ankeny, Iowa 50021. See Appendix A for floor plan.
Services will be expected on all business days but may be cancelled due to fiscal, security,
emergencies, or other acts of nature.
Secure areas may be added or deleted at any time during the contract period and the awarded
service provider will be given ample notice of any areas that become labeled as secure or that are
no longer considered secure so that they will have time to make the necessary staff adjustments.
3.2. Scope of Services
3.2.1.
Required Services. A list of required custodial services and schedule is included in
Appendix B. These schedules will be posted, signed, and filed weekly. The signed copies
will then go into a binder to be maintained. This requirement will provide accountability
on the vendors’ behalf of what services were/were not completed. These documents will
further assist in tracking contract compliance. IDR may request that any contracted
employee that fails to meet the standards of performance three (3) times be replaced.
3.2.2. Additional Services. As requested by Contract Manager. Provide pricing for the following
in Cost Proposal:
Carpet Extraction and Cleaning /Shampooing (provide pricing per sq. ft.)
3.3. Required Standards of Performance
3.3.1.
Empty/Remove Trash and Recyclable Receptacles. All waste baskets and other trash
containers within the areas specified shall be emptied and returned to their initial
location. Boxes, cans and papers that are placed near a trash receptacle and marked
“Trash” shall be removed. Any obvious soiled or torn plastic trash receptacle liners will be
replaced with a new liner as needed. Trash shall be disposed of in plastic bags and secured
with bag ties. Pick-up any trash that may fall onto the facility or grounds during the
removal of or act of collecting trash. Trash will be taken to the designated dumpster
located near the building. Recyclables will be placed in the designated bulk recyclable
container/dumpster. All recyclable material needs to be “loose” in the dumpster. Material
will be dumped from all bags/boxes/containers during entry and plastic bags removed
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This is the opportunity summary page. It provides an overview of this opportunity and a preview of the attached documentation.
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