Customer Information System (CIS) and Related Services

Location: California
Posted: Mar 11, 2025
Due: Mar 18, 2025
Agency: Los Angeles County
Type of Government: State & Local
Category:
  • D - Automatic Data Processing and Telecommunication Services
Solicitation No: BRC0000578
Publication URL: To access bid details, please log in.
Solicitation Number: BRC0000578
Title: Customer Information System (CIS) and Related Services
Department: Public Works
Bid Type: Service Bid Amount:
$3,000,000.00
Commodity: SOFTWARE-MICROCOMPUTER-ACCOUNTING/ FINANCIAL-BOOKEEPING-BILL
Description:
Visit Public Works website at https://dpw.lacounty.gov/contracts/opportunities.aspx , to access RFP documents. Proposals received after the deadline will not be accepted.

PLEASE TAKE NOTICE that Public Works is requesting proposals from qualified firms to provide to the Los Angeles County Waterwork Districts (collectively, "Districts") a Customer Information System (CIS) and Related Services software solution (hereinafter "CIS System" or "System") as further defined in the Sample Agreement included as Attachment 1 in the Customer Information System (CIS) and Related Services (BRC0000578) Request for Proposals (RFP). This RFP is a qualification and cost-based solicitation. The Districts intend to award and execute one agreement for the subject work with the highest-rated, apparent responsive and responsible proposer. The CIS should be successfully implemented by the selected contractor by the "Go-Live Date" and the anticipated agreement has been designed to have a potential maximum agreement term of 12 years consisting of an initial 7-year term and potential additional 5 one-year option renewals. The RFP with sample agreement specifications, forms, and instructions for preparing and submitting proposals may be accessed at http://pw.lacounty.gov/brcd/servicecontracts or may be requested from
Ms. Rori Rubio at rrubio@pw.lacounty.gov.

A MANDATORY pre-proposal virtual conference to answer questions concerning the project will be held on Tuesday February 25, 2025, at 10:00 a.m., via Microsoft Teams. Those who wish to attend must click the link titled “Pre-Proposal Conference Meeting (Live) on the project page located at the website below to join. ATTENDANCE BY THE PROPOSER OR AN AUTHORIZED REPRESENTATIVE AT THE CONFERENCE IS MANDATORY. Public Works will reject proposals from those whose attendance at the conference cannot be verified.

https://dpw.lacounty.gov/contracts/opportunities.aspx

Submit questions relating to this solicitation to person listed below.
Visit Public Works website at https://dpw.lacounty.gov/contracts/opportunities.aspx , to access RFP documents. Proposals received after the deadline will not be accepted.

PLEASE TAKE NOTICE that Public Works is requesting proposals from qualified firms to provide to the Los Angeles County Waterwork Districts (collectively, "Districts") a Customer Information System (CIS) and Related Services software solution (hereinafter "CIS System" or "System") as further defined in the Sample Agreement included as Attachment 1 in the Customer Information System (CIS) and Related Services (BRC0000578) Request for Proposals (RFP). This RFP is a qualification and cost-based solicitation. The Districts intend to award and execute one agreement for the subject work with the highest-rated, apparent responsive and responsible proposer. The CIS should be successfully implemented by the selected contractor by the "Go-Live Date" and the anticipated agreement has been designed to have a potential maximum agreement term of 12 years consisting of an initial 7-year term and potential additional 5 one-year option renewals. The RFP with sample agreement specifications, forms, and instructions for preparing and submitting proposals may be accessed at http://pw.lacounty.gov/brcd/servicecontracts or may be requested from
Ms. Rori Rubio at rrubio@pw.lacounty.gov.

A MANDATORY pre-proposal virtual conference to answer questions concerning the project will be held on Tuesday February 25, 2025, at 10:00 a.m., via Microsoft Teams. Those who wish to attend must click the link titled “Pre-Proposal Conference Meeting (Live) on the project page located at the website below to join. ATTENDANCE BY THE PROPOSER OR AN AUTHORIZED REPRESENTATIVE AT THE CONFERENCE IS MANDATORY. Public Works will reject proposals from those whose attendance at the conference cannot be verified.

https://dpw.lacounty.gov/contracts/opportunities.aspx

Submit questions relating to this solicitation to person listed below.
Open Day: 2/12/2025 Close Date:
3/18/2025 5:30:00 PM
Contact Name: Rori Rubio Contact Phone: (626) 458-2584
Contact Email: rrubio@dpw.lacounty.gov
Last Changed On: 3/10/2025 12:25:00 PM

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* Disclaimer: Information regarding bids, requests for proposals (RFPs), or requests for qualifications (RFQs) is provided on this website only for convenience and does not constitute official public notice. Persons wishing to respond to or inquire about bids, RFPs, or RFQs should contact the appropriate government department.