IBM Accelerated Value Program (AVP) Service Renew

SEP Program:

Solicitation Name:

MBE

IBM Accelerated Value Program (AVP) Service Renew

SEP %:

Solicitation ID:

WMATA-0000010561

Solicitation Format/Type:

Sell Solicitation

RFx

Solicitation Round:

1

Solicitation Version:

3

Solicitation Start Date:

10/20/2025 2:00PM EDT

Solicitation End Date:

Pre Bid/Proposal Date:

Bid/Propose on all Lines Items:

Yes

Solicitation Description:

IBM is the sole manufacturer and provider of Maximo Enterprise Asset Software, a critical system used by WMATA's asset management and maintenance offices, supply chain management, and IT departments for tracking maintenance material management records. Since its adoption in May 2006, Maximo has served as WMATA's official software for Enterprise Asset Management. Through the Accelerated Value Program (AVP), WMATA benefits from 24/7/365 access to a dedicated IBM support team, including escalation to Premier Level 2 and 3 customer support for resolving software-related technical issues. Additionally, WMATA receives early access to all software downloads, upgrades, patches, and fixes ahead of public release. IBM's technical support under AVP includes comprehensive assistance with product functionality, software updates, and patches, provided at no additional cost to WMATA.

	Payment Terms:
	Edits to Submitted Bids:
		Allowed
	Multiple Bids:
		Not Allowed

Contact:

Caison,Sherry A

Phone:

SCaison@wmata.com

Email:

Online Discussion:

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