Customer Experience and Employee Engagement Survey Platform
| Location: | Virginia |
|---|---|
| Posted: | Aug 11, 2025 |
| Due: | Aug 25, 2025 |
| Agency: | DEPT OF DEFENSE |
| Type of Government: | Federal |
| Category: |
|
| Solicitation No: | RFI_Survey_081125 |
| Publication URL: | To access bid details, please log in. |
- Contract Opportunity Type: Special Notice (Original)
- Original Published Date: Aug 11, 2025 06:56 am EDT
- Original Response Date: Aug 25, 2025 03:00 pm EDT
- Inactive Policy: 15 days after response date
- Original Inactive Date: Sep 09, 2025
-
Initiative:
- None
- Original Set Aside: Total Small Business Set-Aside (FAR 19.5)
- Product Service Code: R422 - SUPPORT- PROFESSIONAL: MARKET RESEARCH/PUBLIC OPINION
-
NAICS Code:
- 541611 - Administrative Management and General Management Consulting Services
-
Place of Performance:
VA 23801USA
DeCA currently conducts two surveys to meet the DoDI 1330.17 mandate as well as a receipt survey designed to provide more frequent data. The American Customer Satisfaction Index (ACSI) is an independent scientific effort to measure customer evaluations of the commissary, exchanges, and private sector industry; thus, it provides DeCA with a no cost methodology to index customer satisfaction to the grocery industry.
The attachment contains a list of questions regarding the above requirement. Responses are to be submittes via email to Christina Ellison at christina.wllison@deca.mil. Please also provide a synopsis of the program you offer with sufficient details as to convey the programs value supporting the above requirement.
- REV/SUP/SVC SUPPORT CONTRACTING DIV 1300 EISENHOWER AVE, ATTN: DECA-AMD
- FORT LEE , VA 23801-1800
- USA
- Christina Ellison
- christina.ellison@deca.mil
- Phone Number 8047348000
- Aug 11, 2025 06:56 am EDTSpecial Notice (Original)
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