CustomerX Vendor Pool and Subsequent Pods
| Location: | Federal |
|---|---|
| Posted: | Oct 5, 2023 |
| Due: | Oct 18, 2024 |
| Agency: | |
| Type of Government: | Federal |
| Category: |
|
| Publication URL: | To access bid details, please log in. |
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- Contract Opportunity Type: Presolicitation (Original)
- All Dates/Times are: (UTC-04:00) EASTERN STANDARD TIME, NEW YORK, USA
- Original Published Date: Oct 05, 2023 03:12 pm EDT
- Original Response Date: Oct 18, 2024 08:00 am EDT
- Inactive Policy: Manual
- Original Inactive Date: Oct 17, 2025
-
Initiative:
- None
- Original Set Aside:
- Product Service Code: R499 - SUPPORT- PROFESSIONAL: OTHER
-
NAICS Code:
- 541990 - All Other Professional, Scientific, and Technical Services
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Place of Performance:
PEO DHMS strives to deliver world-class technologies in the health information field. Our goal is, where appropriate, for our technologies and conduct to be indistinguishable from those of leading private-sector technology firms. In order to achieve this, we have undertaken several transformation efforts to mature the organization’s posture, technologies, and business practices. One transformation initiative is the enhancement of support to our customers who use our applications.
CustomerX is designed to provide comprehensive customer success/onboarding solutions for each of our prime products, including user support management, training & exercise support, release & deployment, IT service management, active system monitoring, service PMO support, and hardware & software support services across the PEO DHMS product portfolio.
See attachments for additional information.
| Document | File Size | Access | Updated Date |
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15 MB
|
Public |
Oct 05, 2023
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165 KB
|
Public |
Oct 05, 2023
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- DEF HC MGT SYS CONTRACT DIV DHMS-CD 1700 NORTH MOORE STREET, SUITE 2300
- ROSSLYN , VA 22209
- USA
- Elizabeth Ruckwardt
- elizabeth.m.ruckwardt.civ@health.mil
- Leroy Smith
- leroy.d.smith3.civ@health.mil
- Oct 05, 2023 03:12 pm EDTPresolicitation (Original)
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