James City County Purchasing Office
101-F Mounts Bay Road, Ste. 300
Williamsburg, VA 23185
Phone: (757) 253-6644/6646
Fax: (757) 253-6753
Email: kitty.hall@jamescitycountyva.gov
https://www.jamescitycountyva.gov/Bids.aspx?CatID=20
JAMES CITY COUNTY, VIRGINIA
REQUEST FOR INFORMATION No. 20260688
Title:
Recycle/Trash Services
Issue Date:
January 16, 2026
Due Date:
February 11, 2026; Responses are requested by no later than 2:00
p.m. local time.
Submit:
Responses shall be emailed to kitty.hall@jamescitycountyva.gov
Inquiries:
Shall be addressed to Kitty Hall, via email: kitty.hall@jamescitycountyva.gov
by no later than 2:00 p.m. on January 27, 2026. Responses to questions will be
posted via an addendum to this RFI on the County website at
https://www.jamescitycountyva.gov/Bids.aspx?CatID=20
This public body does not discriminate against faith-based organizations.
PROPRIETARY INFORMATION
YES ( ) NO ( )
Trade secrets or proprietary information is hereby submitted and identified. Reasons for protection and
exclusion form the Virginia Freedom of Information Act (2.2 et seq.) is set forth below. (Additional sheet may
be added if necessary.)
Firm Name:
State Corporation Commission No. #:
Address:
City/State/Zip:
Telephone:
Email:
Print Name:
Signature
FAX:
Title:
Date:_
I. PURPOSE
The purpose of issuing this Request for Information (“RFI”) is to:
• Determine the level of market interest;
• Obtain information from solid waste collection companies to provide information on their
ability and the parameters of providing the County with ‘opt-in’ residential trash and recyclable
collection services.
• Obtain recommendations that would enhance the success of a future procurement
opportunity for this project;
• Obtain high-level cost estimates for planning and budget purposes; and
• Provide the industry with an opportunity to comment on the potential procurement
opportunity.
The RFI is being issued to assist the County in gathering information in the following
areas:
House Counts/Density:
• Minimum number of accounts or account density that are necessary to create a
collection route.
• Proximity and number of additional accounts to the initial service area that are
necessary to expand.
• The most effective method for soliciting new customers.
• Timeframe from contract award to commencement of service (must include
cart deployment).
Carts:
• The County owns approximately 10,000 recycling carts (95, 64 and 35 gallons).
• Identify minimum number of trash carts available for deployment on June 1,
2026.
• Anticipated timeframe to purchase carts with County logo and include
finance/purchase options for the County to own the carts at the end of 5 years.
• Ability to switch vendor cart for County-logo cart, if needed.
• Are there any cart sizes that all your collection equipment cannot routinely
handle.
• Price range for new carts (with County logo) based on size and quantity
ordered.
Customer Service
• Type of vehicle GPS utilized.
• Can third-parties access the read-only portion of the GPS software.
• Software utilized for customer service requests.
o Is it web-based
o Can handle account starts, stops and service requests
o Can requests be entered remotely and status monitored
• What is the maximum time to deploy carts to new accounts
• What type vehicles are available to negotiate narrow streets and alleys
• Frequency of route audits to ensure only active accounts are serviced
II. BACKGROUND
Currently, James City County does not provide or manage residential solid waste collection
within the County. The Board of Supervisors has taken the steps necessary to mandate this
service County-wide in April 2029. The County manages a subscription-based, curbside
recycling service. Approximately 9,500 households participate in the program. The County
anticipates awarding a permanent contract for the curbside collection of recyclables to coincide
with the award of the solid waste collection contract.
The goal of the County is to offer residents and eligible small businesses access to solid waste
and recycling collection services that provide an economy-of-scale similar to a Home Owners
Association (HOA).
The initial service area focuses on the eligible households and small businesses of the Roberts
District (see attachment 1). Approximately 3,249 residential households in the Roberts District
would be eligible for the opt-in program (excludes the Kingsmill Community). The County
would work with the successful bidder to methodically expand the program throughout the
County. The County will be the billed entity.
The County also owns a solid waste transfer station located at 1204 Jolly Pond Road,
Williamsburg, VA 23188. The operation of the Transfer Station is contracted to a third-party.
The current contract expires November 1, 2028. The County considers the transfer station as a
key component of its County-wide solid waste management plan.
III. RESPONSES
Interested parties are invited to respond to this RFI by submitting a response to the point of
contact listed above. Responses should include ideas, information and recommendations
that could result in a clarification of the requirements, cost-saving opportunities, and the
identification of problem areas with this initiative.
Respondents are requested to provide a concise and focused response to this RFI. Responses
are requested in the following format:
1. Brief company profile and Contact person
Provide a brief profile, including the number of years in the industry and any unique
approaches or technologies that set your firm apart. Provide the name of a key contact
person, including telephone number, fax number and email address
2. Recommended Solution and Estimated Costs
Provide a description of the services/options available and pricing packages/tiers. If
possible, provide recommendations that cover a range of price points and functionality
to provide several options for consideration. Please include in your pricing estimates
the cost of implementation, Additionally, include pertinent information if your firm can
provide consulting or other assistance to the County to plan/phase launch of a recycle/trash
service.
Ongoing Maintenance/Equipment Costs: Provide information on recommended
maintenance plans/equipment costs to support operability of the equipment, and long term
viability of the program including services offered and pricing.
3. Current Contracts
Provide information on any current contracts your firm has with other public agencies in
Virginia to provide the goods and services outlined herein. Please provide the name of the
public agency, contract number, and general description of what goods/services are
covered under the contract.
4. Past Customers
Provide a list of recent similar public agency customers in Virgina for whom you have
provided similar equipment and services and briefly describe the work you did for their
project.
5. Commentary on JCC’s specific Needs
Provide feedback on the Background/Overview of Needs section presented. Is there any
information beyond that which is stated that vendors might want to know to be able to
propose a project of this nature? Relay special factors that JCC Solid Waste should
consider when developing a solicitation, such as recent advances or trends in the industry.
IV. NOT A COMPETITIVE SOLICITATION
This RFI is not a competitive solicitation, and no contract award shall result. It is merely for
informational gathering purposes. This RFI will not be used to evaluate, rank or select
vendors, nor will it be used to pre- qualify or screen vendors for a subsequent competitive
solicitation process, if any. In the event that sufficient information is received, JCC may, but
is not required to, conduct a competitive solicitation. If a subsequent competitive solicitation
is issued, JCC is under no obligation to advise any firm responding to this RFI. Vendors are
advised to monitor the James City County website (www.jamescitycountyva.gov) or reach
out to the Purchasing point of contact listed above for any such opportunities, which will be
open to all vendors regardless of whether or not a response to this RFI has been submitted.
JCC will not pay for the preparation of any information submitted or for use of that information.
JCC reserves the right to utilize any information submitted in its best interest without any
obligation, liability, or consideration on the part of JCC.
Ownership of all data, materials and documentation originated and prepared for the JCC
pursuant to this RFI shall belong exclusively to JCC and be subject to public inspection in
accordance with the Virginia Freedom of Information Act. Trade secrets or proprietary
information submitted by a firm shall not be publicly disclosed under the Virginia Freedom
of Information Act; however, the firm shall invoke the protection of this section prior to or
upon submission of the data or other materials and must identify the data or other materials
to be protected and state the reasons why protection is necessary. Disposition of the
proprietary materials after the RFIs are reviewed should be stated by the firm. Firms should
indicate on the Cover Sheet the portions of their response that are proprietary and return the
signed Cover Sheet with their submission. Please list the page number(s) and reason(s).
This is the opportunity summary page. It provides an overview of this opportunity and a preview of the attached documentation.