07121P0125-Safe Havens Open-Ended RFP

Location: New York
Posted: Sep 5, 2024
Due: Jun 30, 2026
Agency: City of New York
Type of Government: State & Local
Category:
  • C - Architect and Engineering Services - Construction
  • G - Social Services
Solicitation No: 07121P0125
Publication URL: To access bid details, please log in.
Summary
EPIN
07121P0125
Release Date
8/9/2024 12:00:00 AM (Your Local Time)
Estimated Number of Contracts
20.00
Estimated Procurement Value
400,000,000.00
Agency
DEPARTMENT OF HOMELESS SERVICES
Agency Contact First Name
Cinnamon
Agency Contact Last Name
Warner
Agency Contact Email
ACCOCOntractPlanning@dss.nyc.gov
Concept Report
RFx Title
07121P0125-Safe Havens Open-Ended RFP
RFx Status
Released
Description
Purpose of the Solicitation
In December 2019, Mayor De Blasio announced a new effort to end long-term street homelessness in New York City. The Journey Home: An Action Plan to End Long-Term Street Homelessness calls for the development of 1,000 new Safe Haven beds by the end of 2024. Learn more about the plan at: https://www1.nyc.gov/assets/dhs/downloads/pdf/the-journey-home-2019-print-web.pdf The New York City Department of Homeless Services (DHS) estimates that there are approximately 1,500 adults who live on the streets, subways or in other public places, and who are experiencing long-term street homelessness. Street homeless clients are not coming into traditional shelter for a variety of reasons. As a result, DHS has tailored a system based on homeless clients’ reports of the type of shelter they would be more likely to accept; namely, a low‐threshold, more private site with fewer rules and regulations. This “Housing First” approach reflects DHS’ first priority - to get the individual and/or adult couple off the street and to accept a bed, inside. The housing facilities associated with DHS’ low‐threshold system is known as Safe Havens. In order to meet the needs of these clients, DHS intends to expand the number of Safe Haven beds and intends to procure Safe Havens city‐wide. DHS will coordinate with contracted outreach teams to place street homeless clients without a protracted admissions process. Safe Haven beds would be allocated to street homeless clients with the greatest acuity of need. DHS reserves the right to expand the referral source options, based upon DHS need and available capacity.

Proposed Term of the Contract(s)
It is anticipated that the terms of the contract(s) awarded from this RFP will be for approximately four (4) years from 07/01/2021. The contract may include an option to renew, for up to four (4) years, contingent on additional funding. DHS reserves the right, prior to contract award, to determine the length of the initial contract term and each option to renew, if any.

Procurement Timeline
DHS anticipates that the RFP will be released in June 2021. A pre-proposal conference will be held shortly after the release of the RFP. Number of awards is to be determined, but DHS estimates that there will be as many as five or more awards spread over the next fiscal year.

Use of PASSPort
PASSPort is a web-based system maintained by the City of New York to manage procurement. To submit a proposal to the upcoming RFP, all vendors must create an account within the PASSPort system. Please visit https://passport.cityofnewyork.us/to create an account or to log into the system to view this RFP.

Note on Key Dates
The key dates indicated below outline the release of the solicitation for this request for proposals. The solicitation response period is represented by the “Release Date” only.
Purpose of the Solicitation
In December 2019, Mayor De Blasio announced a new effort to end long-term street homelessness in New York City. The Journey Home: An Action Plan to End Long-Term Street Homelessness calls for the development of 1,000 new Safe Haven beds by the end of 2024. Learn more about the plan at: https://www1.nyc.gov/assets/dhs/downloads/pdf/the-journey-home-2019-print-web.pdf The New York City Department of Homeless Services (DHS) estimates that there are approximately 1,500 adults who live on the streets, subways or in other public places, and who are experiencing long-term street homelessness. Street homeless clients are not coming into traditional shelter for a variety of reasons. As a result, DHS has tailored a system based on homeless clients’ reports of the type of shelter they would be more likely to accept; namely, a low‐threshold, more private site with fewer rules and regulations. This “Housing First” approach reflects DHS’ first priority - to get the individual and/or adult couple off the street and to accept a bed, inside. The housing facilities associated with DHS’ low‐threshold system is known as Safe Havens. In order to meet the needs of these clients, DHS intends to expand the number of Safe Haven beds and intends to procure Safe Havens city‐wide. DHS will coordinate with contracted outreach teams to place street homeless clients without a protracted admissions process. Safe Haven beds would be allocated to street homeless clients with the greatest acuity of need. DHS reserves the right to expand the referral source options, based upon DHS need and available capacity.

Proposed Term of the Contract(s)
It is anticipated that the terms of the contract(s) awarded from this RFP will be for approximately four (4) years from 07/01/2021. The contract may include an option to renew, for up to four (4) years, contingent on additional funding. DHS reserves the right, prior to contract award, to determine the length of the initial contract term and each option to renew, if any.

Procurement Timeline
DHS anticipates that the RFP will be released in June 2021. A pre-proposal conference will be held shortly after the release of the RFP. Number of awards is to be determined, but DHS estimates that there will be as many as five or more awards spread over the next fiscal year.

Use of PASSPort
PASSPort is a web-based system maintained by the City of New York to manage procurement. To submit a proposal to the upcoming RFP, all vendors must create an account within the PASSPort system. Please visit https://passport.cityofnewyork.us/to create an account or to log into the system to view this RFP.

Note on Key Dates
The key dates indicated below outline the release of the solicitation for this request for proposals. The solicitation response period is represented by the “Release Date” only.
Key Dates
Anticipated Contract Start Date (M/d/yyyy)
7/1/2021
Anticipated Contract End Date (M/d/yyyy)
6/30/2026
Release Date (M/d/yyyy)
8/9/2024
Bid Opening Date (M/d/yyyy)
12:00:00 AM
Questions Due Date (M/d/yyyy) Agency Users may not respond to your question if it is submitted after this date.
Documents
Warner Cinnamon RFx Document 03 - General Information and Regulatory Requirements
Warner Cinnamon RFx Document 02 - Instructions for Responding to the RFP
Warner Cinnamon RFx Document 01 - Save Havens Open Ended RFP
Warner Cinnamon RFx Document 04 - Client Rights and Code of Conduct
Warner Cinnamon RFx Document 05 - DHS Client Responsibility Requirements
Warner Cinnamon RFx Document 06 - Maintenance Policy Manual
Warner Cinnamon RFx Document 07 - OTDA Administrative Directive
Warner Cinnamon RFx Document 08 - DHS Shelter Inspection Policy and Procedure
Warner Cinnamon Addendum Document Addendum # 1
Warner Cinnamon Addendum Document Addendum # 2
Warner Cinnamon Addendum Document Addendum # 3
Warner Cinnamon RFx Document 09 - Appendix A - General Provisions Governing Contracts
Warner Cinnamon Addendum Document Addendum #4
13
13 Result(s)
Pre-response/Pre-bid conferences
No Webex Link - https://nyc-dss.webex.com/webappng/sites/nyc-dss/meeting/download/d34ffcd0d8fd4090a8b61ca82844d151?siteurl=nyc-dss&MTID | Access Code: 173 515 8301 | Meeting Password: GVxQeRm3M22 7/15/2021 10:00:00 AM New York Webex Link - https://nyc-dss.webex.com/webappng/sites/nyc-dss/meeting/download/d34ffcd0d8fd4090a8b61ca82844d151?siteurl=nyc-dss&MTID | Access Code: 173 515 8301 | Meeting Password: GVxQeRm3M22 Safe Haven Pre-Proposal Conference 10007
1 Result(s)

Attachment Preview

Scope of Work
Safe Havens Open‐Ended
EPIN: 07121P0125
Table of Contents
1. Program Background
2. Program Expectations
A. Target Population
B. Safe Haven Implementation and Approach
C. Supportive Services
D. Housing Placement Services
E. Staffing Plan
F. Security, Facilities, and Building Management
G. Data Monitoring and Reporting
H. Budget Management
3. Basis for Contract Award
A. Proposal Evaluation
B. Contract Award
Basic Information
Anticipated
Contract Term
Anticipated Funding and
Payment Structure
The term of the contract(s) would be five (5) years with a four (4) year option to renew. DHS
reserves the right to adjust the contract term. Longer length engagements may be contracted to
correspond with the underlying lease or funding agreements.
Anticipated Total Maximum Available Funding: As needed through the course of this RFP
Anticipated Maximum Startup Funding to be negotiated.
The number of awards would be determined by DHS in order to implement the
Journey Home plan: nyc.gov/journeyhome
Anticipated Payment Structure: Line Item Budget
Minimum
Qualifications
Questions Regarding
this RFP
To propose for this RFP, the proposer must have a 501(c)(3) IRS Determination letter to
be eligible.
Questions regarding this RFP must be transmitted in writing to the Agency
Contact Person.
Substantive information /responses to questions will be released in an addendum to
the RFP, unless in the opinion of the Agency, the question is of proprietary nature.
Subcontracting
Information
Proposal Documents
Required Documents
Subcontracting is permissible under the following conditions:
The proposer would identify any proposed subcontract in the proposal.
All contractors and sub-contractors shall be subject to DHS approval before expenses
are incurred and payments made.
Document Type
Key Staff Resumes
Organizational Chart
Budget
Property Management Plan
IRS Determination Letter
[501(c)3]
Letters of Reference
Annual Report
Description
Key Staff Resumes and/or Job Descriptions
Program Organizational Chart
Proposal Budget summary, including Start-up budget (if
applicable)
Completed Property Management Plan Narrative
IRS 501c3 Determination Letter
Three (3) Letters of Reference from non-governmental
entities
Financial Audit Report or Certified Financial Statement or
letter explaining why no financial statement is currently
available
2
Optional Documents
Additional
Requirements for
Documents
Medical Linkage Agreements
Linkage agreement(s) from medical organizations
providing services that support the achievement of
program participants’ service plan goals
Community Linkages and
Partnerships
Linkage agreement from organizations providing services
that support the achievement of program participants’
service plan goals
Proposal document file size cannot exceed 12 MB.
Proposal documents must be in one of the following file formats: Word (.doc, .docx), PDF
(.pdf), and Excel (.xls, .xlsx).
Only one document file can be added to each required document slot. If you need to
combine documents, complete one of the following steps:
o For Word documents: Cut and paste contents of all resumes into one Word
document.
o For PDF documents: Combine files into a single PDF.
o For Printed documents: Scan the multiple documents into a single document.
3
Section 1 Program Background
In December 2019, Mayor De Blasio announced a new effort to end long-term street homelessness in New York City.
The Journey Home: An Action Plan to End Long-Term Street Homelessness calls for the development of 1,000 new Safe
Haven beds by the end of 2024. Learn more about the plan at: https://www1.nyc.gov/assets/dhs/downloads/pdf/the-
journey-home-2019-print-web.pdf The New York City Department of Homeless Services (DHS) estimates that there
are approximately 1,500 adults who live on the streets, subways or in other public places, and who are experiencing
long-term street homelessness. Street homeless clients are not coming into traditional shelter for a variety of reasons.
As a result, DHS has tailored a system based on homeless clients’ reports of the type of shelter they would be more
likely to accept; namely, a low‐threshold, more private site with fewer rules and regulations. This “Housing First”
approach reflects DHS’ first priority - to get the individual and/or adult couple off the street and to accept a bed,
inside. The housing facilities associated with DHS’ low‐threshold system is known as Safe Havens.
In order to meet the needs of these clients, DHS intends to expand the number of Safe Haven beds and intends to
procure Safe Havens city‐wide. DHS will coordinate with contracted outreach teams to place street homeless clients
without a protracted admissions process. Safe Haven beds would be allocated to street homeless clients with the
greatest acuity of need. DHS reserves the right to expand the referral source options, based upon DHS need and
available capacity.
DHS acknowledges that many street homeless clients, including couples, would require intensive services over a
relatively long period to achieve permanency, while others would be able to move on to an alternative housing option
more quickly. Therefore, Safe Havens would not limit the length of stay, which will vary based on each individual
client’s need. Utilizing a “housing first” approach, this resource is provided to the chronically street homeless individual
who has historically not accepted other placement options.
Proposers may propose to develop and operate new stand‐alone Safe Havens for street homeless single adults and/or
adult couples without minor children. If the proposer plans to lease the site, the lease must include provisions allowing
the proposer to 1) assign the lease to an organization approved by DHS, and 2) terminate the lease if DHS terminates
the operating agreement. DHS reserves the right to final lease approval. DHS would not reimburse a contractor for
lease payments due after the operating agreement expires or is terminated by DHS.
DHS would prioritize facilities that can accept clients with pets, giving priority to contractors who incorporate the
allowance of pets into their program model.
4
Section 2 Program Expectations
A. Target Population
1. Program Expectations
a. The target population for Safe Havens is street homeless adults and adult families with no minor children.
Safe Havens would be flexible in working with the variety of behaviors and situations a client
experiencing street homelessness may present. Some of these may include, but may not be limited to:
hoarding; lack of personal hygiene; self‐isolation; serious mental illness; substance use disorders,
including alcohol and opioid dependence, and injection drug use; and, medical and disabling conditions
such as diabetes, heart disease, hypertension, cellulitis, poor dentition, infestation with lice or other
parasites or ailments of the feet that need to be addressed. Safe Havens would remove barriers and
stigma attached to these issues in an effort to keep clients stable, comfortable, and focused on a search
for permanent housing.
b. The act of entering a Safe Haven and coming in off the streets would be viewed as a successful outcome
and a potentially life‐saving decision for someone living on the streets. It is expected that the contractor
would assist clients to move to permanent housing, and the program would be focused on welcoming
clients into the Safe Haven and keeping the client focused on obtaining other appropriate housing. There
would be no mandatory program requirements for the client to perform in order to be eligible, admitted
or to remain within the Safe Haven.
c. The contractor would accept clients 24 hours a day, 7 days a week. The Contractor would also accept all
referrals deemed appropriate by DHS.
d. The contractor would have the minimum of three (3) years of experience working directly with the target
population.
e. Greater consideration would be given to contractors who identify space that allows for client’s pets to be
kept on-site. This includes cats and dogs that clients may bring in with them from the street. Proposers may
choose to include an outdoor space for pets and/or a kennel/sleeping area that is separate from client living
space.
f. Greater consideration would be given to providers who propose to specialize in handling clients with issues
around violence. Such proposal should include increased security, monitoring plans and working with Clients
to reduce violent behaviors while understanding that such clients may have setbacks.
g. The contractor would not impose a curfew for clients in the Safe Haven. The Contractor would also seek
opportunities to remove other barriers, such as curfews, that have historically discouraged individuals from
seeking traditional shelter.
h. The only rules that would be applied to client behavior would be prohibitions against bringing drugs, alcohol,
or weapons into the Safe Haven, or engaging in violent or threatening behaviors. Security practice within a
Safe Haven would be thorough yet unobtrusive. Safe Haven clients should be able to distinguish the Safe
Haven as a preferable alternative to shelter and as a safe and welcoming alternative to remaining on the
streets.
i. Routine room inspections would be encouraged and used as an opportunity to engage clients on negative
behaviors, such as hoarding.
j. Street or subway DHS contracted outreach teams would be the primary referral source into Safe Havens.
This would allow an outreach worker the ability to provide an immediate placement option for a street
homeless client without a protracted admissions process. Additionally, it ensures that the Safe Haven
beds would be allocated to street homeless clients with the greatest acuity of need. DHS reserves the
right to expand the referral source options based upon Agency need and available capacity.
k. The referring outreach worker would initially work closely with the Safe Haven staff, providing client
demographic, medical, disabilities, psychosocial and psychiatric information or paperwork they have on
record to ensure a smooth transition indoors for the client. The Safe Haven environment would
5
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