NICEinContact Software Licenses
| Location: | Tennessee |
|---|---|
| Posted: | May 20, 2026 |
| Due: | May 27, 2026 |
| Agency: | DEPT OF DEFENSE |
| Type of Government: | Federal |
| Category: |
|
| Solicitation No: | N0018926QD106 |
| Publication URL: | To access bid details, please log in. |
APEX Accelerators are an official government contracting resource for small businesses. Find your local APEX Accelerator (opens in new window) for free government expertise related to contract opportunities.
APEX Accelerators are funded in part through a cooperative agreement with the Department of Defense.
The APEX Accelerators program was formerly known as the Procurement Technical Assistance Program (opens in new window) (PTAP).
- Contract Opportunity Type: Solicitation (Original)
- Original Published Date: May 20, 2026 10:50 am EDT
- Original Date Offers Due: May 27, 2026 05:00 pm EDT
- Inactive Policy: 15 days after date offers due
- Original Inactive Date: Jun 11, 2026
-
Initiative:
- None
- Original Set Aside: Total Small Business Set-Aside (FAR 19.5)
- Product Service Code: DA01 - IT AND TELECOM - BUSINESS APPLICATION/APPLICATION DEVELOPMENT SUPPORT SERVICES (LABOR)
-
NAICS Code:
- 513210 - Software Publishers
-
Place of Performance:
Millington , TN 38054USA
This requirement is for 41 software-as-a-service (SaaS) platform provider licenses by NICE inContact. NICE inContact is a cloud-based contact center software platform used to manage customer interactions across voice, email, chat, and social media. Navy Recruiting Command (NRC) utilizes this service to assist chat agents with responses to inquiries from civilians who are looking for information about joining the Navy, quickly, easily and accurately.
- ATTENTION CODE 301 1968 GILBERT STREET SUITE 600
- NORFOLK , VA 23511-3392
- USA
- Bonnie Morris
- bonnie.l.morris10.civ@us.navy.mil
- Phone Number 2156979654
- May 20, 2026 10:50 am EDTSolicitation (Original)
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