Genesys Cloud Professional Services Vendor Pool
| Location: | North Dakota |
|---|---|
| Posted: | Dec 19, 2025 |
| Due: | Jan 21, 2026 |
| Agency: | State Government of North Dakota |
| Type of Government: | State & Local |
| Category: |
|
| Solicitation No: | 112-2621 |
| Publication URL: | To access bid details, please log in. |
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| Number: | 112-2621 |
| Type: | Request For Proposal |
| Issuing Agency: | Information Technology Department |
| Division: | |
| Title: | Genesys Cloud Professional Services Vendor Pool |
| Short Description: | To deliver ad hoc expert Genesys Cloud professional services to support, optimize, and evolve STATE¿s contact center environment. |
| Issued: | 12/19/2025 |
| Status: | Pending Response |
| Closes: | 01/21/2026 11:00 AM CT |
| Questions Due: | 01/05/2026 11:00 AM CT |
| Title | Size | Sort Order | Action |
| RFP Genesys Cloud | 111 kb | 1 | View |
| Attachment 1 - Scope of Work | 63 kb | 2 | View |
| Technology Contract - Attachment 2 | 91 kb | 3 | View |
| Cost Proposal - Attachment 3 | 40 kb | 4 | View |
*Any questions regarding this solicitation should be referred to the procurement officer (including problems opening attachments.)
Agency Information
| Procurement Officer: | Tina Berger |
| Address: | 4201 Normandy Street |
| Bismarck ND 58503- | |
| Telephone: | 701-328-9062 |
| Fax: | 701-328-3300 |
| TTY: | 711 |
| Email: | bergertina@nd.gov |
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