Genesys Cloud Professional Services Vendor Pool

Location: North Dakota
Posted: Dec 19, 2025
Due: Jan 21, 2026
Agency: State Government of North Dakota
Type of Government: State & Local
Category:
  • 99 - Miscellaneous
  • R - Professional, Administrative and Management Support Services
Solicitation No: 112-2621
Publication URL: To access bid details, please log in.
View Solicitation
Solicitation
Number: 112-2621
Type: Request For Proposal
Issuing Agency: Information Technology Department
Division:
Title: Genesys Cloud Professional Services Vendor Pool
Short Description: To deliver ad hoc expert Genesys Cloud professional services to support, optimize, and evolve STATE¿s contact center environment.
Issued: 12/19/2025
Status: Pending Response
Closes: 01/21/2026 11:00 AM CT
Questions Due: 01/05/2026 11:00 AM CT
Attachments
Title Size Sort Order Action
RFP Genesys Cloud 111 kb 1 View
Attachment 1 - Scope of Work 63 kb 2 View
Technology Contract - Attachment 2 91 kb 3 View
Cost Proposal - Attachment 3 40 kb 4 View
Responses Upload Response

*Any questions regarding this solicitation should be referred to the procurement officer (including problems opening attachments.)

Agency Information
Procurement Officer: Tina Berger
Address: 4201 Normandy Street
Bismarck ND 58503-
Telephone: 701-328-9062
Fax: 701-328-3300
TTY: 711
Email: bergertina@nd.gov
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* Disclaimer: Information regarding bids, requests for proposals (RFPs), or requests for qualifications (RFQs) is provided on this website only for convenience and does not constitute official public notice. Persons wishing to respond to or inquire about bids, RFPs, or RFQs should contact the appropriate government department.