24-RQ219107-KR DPI Educator Licensure Modernization Final
| Location: | North Carolina |
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| Posted: | Oct 29, 2025 |
| Due: | Dec 16, 2025 |
| Agency: | State Government of North Carolina |
| Type of Government: | State & Local |
| Category: |
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| Solicitation No: | Doc1653435543 |
| Publication URL: | To access bid details, please log in. |
| Solicitation Number: | Doc1653435543 |
| Project Title: | 24-RQ219107-KR DPI Educator Licensure Modernization Final |
| Description: | The purpose of this RFP is to solicit offers for an on-demand, SaaS solution that will allow NCDPI to provide a modernized, real-time Educator Licensure System to Educators, Public School Units (PSUs), and NCDPI. The tentative go-live date is April 30. 2027. Key outcomes include: A cloud-based application to support teacher licensing that is managed by the vendor. Self-service capabilities that support password resets, online application submissions, collection of fees,and print on-demand documents and forms as needed. An interface for NCDPI staff to evaluate, process, issue, renew and revoke licenses.Dashboard features that enable data analysis. A workflow solution that simplifies and expedites complex business processes needed to effectively process and administer licenses. |
| Opening Date: | 12/16/2025 10:00 AM |
| Posted Date: | 10/30/2025 |
| Status: | Open |
| Department: | DEPARTMENT OF PUBLIC INSTRUCTION |
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Solicitation Number
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Doc1653435543
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Department
DEPARTMENT OF PUBLIC INSTRUCTION
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Status Reason
Open
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Opening Date
2025-12-16T10:00:00.0000000
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Posted Date
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2025-10-29T16:05:17.0000000Z
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Commodity Code
Cloud-based software as a service
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Mandatory Conference/Site Visit
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Special Instructions
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Solicitation Type
*
Select RFP IFB RFI
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Owner
Krystle Rice
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Description
The purpose of this RFP is to solicit offers for an on-demand, SaaS solution that will allow NCDPI to provide a modernized, real-time Educator Licensure System to Educators, Public School Units (PSUs), and NCDPI. The tentative go-live date is April 30. 2027. Key outcomes include: A cloud-based application to support teacher licensing that is managed by the vendor. Self-service capabilities that support password resets, online application submissions, collection of fees,and print on-demand documents and forms as needed. An interface for NCDPI staff to evaluate, process, issue, renew and revoke licenses.Dashboard features that enable data analysis. A workflow solution that simplifies and expedites complex business processes needed to effectively process and administer licenses.
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Attachments
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Attachment Preview
STATE OF NORTH CAROLINA
North Carolina Department of Public Instruction
Division of Educator and Student Advancement
REQUEST FOR PROPOSAL NO.24-RQ219107-KR
Contract Name: DPI Educator Licensure Modernization
Bid Opening Date: December 16, 2025 at 10:00 AM ET
Issue Date: October 29, 2025
Refer ALL Inquiries regarding this RFP to the procurement
lead through the Message Board in the Sourcing Tool to
Krystle Rice.
Commodity Code: 811620 - Cloud-based software as a
service
Purchasing Agency: North Carolina Department of
Public Instruction
Requisition No. RQ219107
OFFER
The Purchasing Agency solicits offers for Services and/or goods described in this solicitation. All offers and
responses received shall be treated as Offers to contract as defined in 9 NCAC 06A.0102(12).
EXECUTION
In compliance with this Request for Proposal (RFP), and subject to all the conditions herein, the undersigned
offers and agrees to furnish any or all Services or goods upon which prices are offered, at the price(s) offered
herein, within the time specified herein.
Failure to execute/sign offer prior to submittal shall render offer invalid. Late offers are not acceptable.
OFFEROR:
STREET ADDRESS:
P.O. BOX:
ZIP:
CITY, STATE & ZIP:
TELEPHONE
NUMBER:
TOLL FREE
TEL. NO
NAME & TITLE OF PERSON SIGNING:
AUTHORIZED SIGNATURE:
DATE:
FAX NUMBER:
E-MAIL:
Offer valid for one hundred twenty (120) days from date of offer opening unless otherwise stated here: ____
days
ACCEPTANCE OF OFFER
If any or all parts of this offer are accepted, an authorized representative of Purchasing North Carolina Department
of Public Instruction shall affix its signature hereto and any subsequent Request for Best and Final Offer, if issued.
Acceptance shall create a contract having an order of precedence as follows: Best and Final Offers, if any, Special
terms and conditions specific to this RFP, Specifications of the RFP, the Department of Information Technology
Terms and Conditions, and the agreed portion of the awarded Vendor’s Offer. A copy of this acceptance will be
forwarded to the awarded Vendor(s).
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24-RQ219107-KR-DPI Educator Licensure Modernization – NCDPI
May 10 2024
FOR DEPARTMENT OF PUBLIC INSTRUCTION USE ONLY
Offer accepted and contract awarded (Effective Date) ______________________.
By: _________________________________
Maurice “Mo” Green, Superintendent of Public Instruction
(Authorized representative of NC Department of Public Instruction)
By: __________________________________
Alexis Schauss, Chief Financial Officer of Public Instruction
(Authorized representative of NC Department of Public Instruction)
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Table of Contents
1.0 ANTICIPATED Procurement Schedule ....................................................................................... 4
2.0 Purpose of RFP...........................................................................................................................5
2.1 Introduction ............................................................................................................................. 5
2.2 Agency Background................................................................................................................5
2.3 SUMMARY OF PROBLEM Statement....................................................................................5
2.4 Contract Term.........................................................................................................................6
2.5 Effective Date ......................................................................................................................... 6
2.6 Contract Type ......................................................................................................................... 6
3.0 RFP requirements and Specifications ......................................................................................... 6
3.1 General requirements and Specifications ............................................................................... 6
3.2 Security Specifications............................................................................................................7
3.3 Enterprise Specifications ........................................................................................................ 8
3.3.1 ARCHITECTURE DIAGRAMS ................................................................................................. 8
3.3.2 SOLUTION ROADMAP ............................................................................................................ 8
3.3.3 IDENTITY AND ACCESS MANAGEMENT - Reserved............................................................9
3.3.4 INTEGRATION APPROACH – Reserved.................................................................................9
3.3.5 DISASTER RECOVERY AND BUSINESS CONTINUITY - Reserved......................................9
3.3.6 DATA MIGRATION - Reserved ................................................................................................ 9
3.3.7 APPLICATION MANAGEMENT - Reserved.............................................................................9
3.3.8 ACCESSIBILITY - Reserved .................................................................................................... 9
3.4 Business and Technical Requirements...................................................................................9
3.5 Business and Technical Specifications...................................................................................9
4.0 Cost of Vendor’s Offer...............................................................................................................28
4.1 Offer Costs ........................................................................................................................... 28
4.2 Payment Schedule................................................................................................................28
5.0 Evaluation ................................................................................................................................. 28
5.1 Source Selection................................................................................................................... 28
5.2 Evaluation Criteria ................................................................................................................ 28
5.3 Best and Final Offers (BAFO) ............................................................................................... 29
5.4 POSSESSION AND REVIEW .............................................................................................. 29
6.0 Vendor Information and Instructions ......................................................................................... 29
6.1 General Conditions of Offer .................................................................................................. 29
6.2 General Instructions for Vendor ............................................................................................ 31
6.3 Instructions for Offer Submission..........................................................................................33
7.0 Other Requirements and Special Terms ................................................................................... 35
7.1 Vendor Utilization Of Workers Outside of U.S. ..................................................................... 35
7.2 Financial Statements ............................................................................................................ 35
7.3 Financial Resources Assessment, Quality Assurance, Performance and Reliability ............ 35
7.4 Vendor’s License or Support Agreements ............................................................................ 35
7.5 Resellers - RESERVE .......................................................................................................... 36
7.6 DISCLOSURE OF LITIGATION............................................................................................ 36
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7.7
7.8
7.9
7.10
7.11
7.12
7.13
7.14
7.15
CRIMINAL CONVICTION ..................................................................................................... 36
Security and Background Checks.........................................................................................37
Assurances ........................................................................................................................... 37
Confidentiality of offers ......................................................................................................... 37
Project Management ............................................................................................................ 37
Meetings ............................................................................................................................... 38
Recycling and Source Reduction ......................................................................................... 38
Special Terms and Conditions..............................................................................................38
AGENCY Terms and Conditions .......................................................................................... 38
Attachment A: Definitions....................................................................................................................38
Attachment B: Department of Information Technology Terms and Conditions.................................... 42
Attachment C: Description of Offeror .................................................................................................. 67
Attachment D: COST FORM...............................................................................................................70
Attachment E: Vendor Certification Form............................................................................................74
Attachment F: Location of Workers Utilized by Vendor ....................................................................... 75
Attachment G: References..................................................................................................................77
Attachment H: Financial Review Form ................................................................................................ 78
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24-RQ219107-KR-DPI Educator Licensure Modernization – NCDPI
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1.0 ANTICIPATED PROCUREMENT SCHEDULE
The Agency Procurement Agent will make every effort to adhere to the following schedule:
Action
RFP Issued
Written Questions Deadline
Agency’s Response to Written Questions/
RFP Addendum Issued
Offer Opening Deadline
Responsibility
Agency
Potential Vendors
Agency
Date
October 29, 2025
November 17, 2025 at
10:00 AM ET
November 24, 2025
Vendor(s)
December 16, 2025 at
10:00 AM ET
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Offer Evaluation
Selection of Finalists
Oral Presentations and/or Product Demonstrations by
Finalists (Optional)
Negotiations with Finalists
Best and Final Offers Deadline from Finalists
Contract Award
Protest Deadline
Agency
Agency
Selected Vendors
Agency designees
and selected
Vendor(s)
Selected Vendors
Agency
Responding
Vendors
TBD
TBD
TBD
TBD
TBD
TBD
15 days after award
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24-RQ219107-KR-DPI Educator Licensure Modernization – NCDPI
May 10 2024
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