RFQ for Human Services Development Service Providers

Location: Pennsylvania
Posted: Apr 24, 2026
Due: May 25, 2026
Agency: Lackawanna County
Type of Government: State & Local
Category:
  • Q - Medical Services
  • R - Professional, Administrative and Management Support Services
Solicitation No: Providers
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RFQ for Human Services Development Service Providers
RFQ ID #: _114-26-1100-06

NOTICE IS HEREBY GIVEN that pursuant to a fair and open process, sealed submittals will be received and reviewed by the County of Lackawanna ("COUNTY") Board of Commissioners ("Board of Commissioners") for the provision of services to eligible individuals served by the Department of Human Services/Human Services Development Fund. This RFQ will be used in applying for funds to provide services for Fiscal Year July 2026 to June 2027.
The purpose of this Request for Qualifications is to solicit submissions from qualified agencies and /or individuals to provide professional services on behalf of the county in connection with the administration of Adult Services – Counseling, Home Delivered Meals.

There will be an opportunity for prospective submitters to ‘meet’ with the Lackawanna County DHHS/HSDF staff for a Question and Answer session. Please email Gayle Sensi at humanservices@lackawannacounty.org to request a Microsoft Teams meeting or phone conference.

Attachment Preview

LACKAWANNA COUNTY BOARD OF COMMISSIONERS
DEPARTMENT OF HUMAN SERVICES/HUMAN SERVICES DEVELOPMENT FUND
REQUEST FOR QUALIFICATIONS
FOR SERVICE PROVIDERS
FY 2026-2027
Issued: April 24, 2026_
RFQ ID #: _114-26-1100-06
1. INTRODUCTION:
NOTICE IS HEREBY GIVEN that pursuant to a fair and open process, sealed
submittals will be received and reviewed by the County of Lackawanna ("COUNTY")
Board of Commissioners ("Board of Commissioners") for the provision of services to
eligible individuals served by the Department of Human Services/Human Services
Development Fund. This RFQ will be used in applying for funds to provide services for
Fiscal Year July 2026 to June 2027.
Submission Deadline:
Respondents must submit their written Submittals by 4:00 p.m.
prevailing time:
May 25, 2026
Contact Person:
Gayle Sensi,
Contract Officer
Email:
humanservices@lackawannacounty.org
Submissions received will be reviewed and evaluated by the Department of Human
Services (herein after referred to as the Department), based upon such criteria as the
Department, in its sole discretion, deems appropriate. The Department reserves the
right to request clarification or additional information from any respondent. The
Department, in its sole discretion, may accept or reject any or all submittals.
The Department reserves the opportunity to modify this Request for Qualifications
(herein after referred to as RFQ) at its own discretion and without prior notice, and to
waive any immaterial defect or informality in any proposal as may be permitted by law.
Page 1 of 12
2. PURPOSE:
The purpose of this Request for Qualifications is to solicit submissions from qualified
agencies and /or individuals to provide professional services on behalf of the County in
connection with the administration of the Human Services Development Fund. Service
areas include:
Adult Services Counseling, Home Delivered Meals
3. PROCEDURES FOR RESPONDING TO REQUEST FOR QUALIFICATIONS:
1. One (1) original copy of the Submittal must be provided.
2. Submittals must be emailed directly to Lackawanna County Department of
Human Services, HSDF - Attn: Gayle Sensi at
humanservices@lackawannacounty.org. Submittals must be sent with the
submitting agency or individual and the RFQ number clearly marked in the
Subject Box. Submittals by fax, telephone, or UPS is not permitted. Failure
to follow the proper submission format may cause the submission to be
rejected.
3. The final selection will be made in the sole discretion of The Board.
4. All questions regarding this Request for Qualifications should be made in
writing to Gayle Sensi, Contract Officer, email:
humanservices@lackawannacounty.org
4. PRE-SUBMITTAL MEETINGS:
There will be an opportunity for prospective Submitters to ‘meet’ with the Lackawanna
County DHHS/HSDF staff for a Question and Answer session:
Please email Gayle Sensi at: humanservices@lackawannacounty.org to request a
Microsoft Teams meeting or phone conference.
5. QUESTIONS:
Questions can be submitted via email to humanservices@lackawannacounty.org
* Questions will be answered by the appropriate individual(s) and answered
within 3 business
days via email with a return reply acknowledging receipt of the email request.
* QUESTIONS AND ANSWERS WILL BE SHARED WITH ALL SUBMITTERS
through posting on the Lackawanna County website, www.lackawannacounty.org
Page 2 of 12
All questions pertaining to this RFQ must be submitted on or before: Friday, May
8, 2026.
6. CRITERIA FOR EVALUATION OF QUALIFICATIONS:
The Department will independently evaluate each submittal and selection will be made
upon the following criteria:
1. Experience and reputation in the field.
2. Experience and reputation in the field with respect to contracting with
governmental entities to provide services on behalf of the County.
3. Knowledge of the Pennsylvania Department of Human Services, Human
Services Development Fund and the organizational structure of the Lackawanna
County Department of Human Services.
4. The administrative and programmatic capacity to manage the volume of work.
5. Availability to accommodate any required meetings of the Department.
6. Ability to meet reporting requirements and timelines for completion as set forth
by the Department.
7. Other factors determined to be in the best interest of the County in the
Department’s sole discretion.
7. SUBMISSION REQUIREMENTS:
Each Submission must be in sufficient detail to permit evaluation, at a minimum, with
respect to the following issues. Submissions must include the information that is
specifically requested herein as well as such additional information as a respondent
deems relevant to the process. Each submitter agrees that their Submittal constitutes a
firm offer to the County that cannot be withdrawn for ninety (90) days from the
Submission due date.
To achieve a maximum degree of comparability, the Submissions shall be organized in
the manner specified below and use corresponding lettering and/or numbering.
Title Page:
(1 page): Show name of your agency, address, name of contact, telephone
number(s) and email address along with the current date. Also include the title and
number of the RFQ.
Page 3 of 12
Table of Contents:
All Submissions to the County must include the following:
SECTION 1 Agency Information (see Form A)
Name, address, phone number and email address of the agency;
The corporate officer’s name, title and signature. This person must
be able to execute agreements on behalf of the agency;
The service(s) for which the submittal has been prepared.
SECTION 2 Agency Description (see Form A)
A brief description of your agency’s history, ownership and
organizational structure;
Include as attachments an organizational chart, a copy of the most
recent audit and a copy of any licenses that pertain to services
provided.
SECTION 3 Agency Services (see Form A)
List all services provided by your agency and address at which they
are provided.
SECTION 4 Scope of Services/Statement of Qualifications (see Form B)
Provide a description of the proposed service and your agency’s
qualifications and experience in providing this service;
Provide the names, experience, qualifications and applicable
licenses held by the individual primarily responsible for servicing
the Program and any other person(s), whether as employees or
subcontractors, with specialized skills that would be assigned to
service the Program.
SECTION 5 County Contracts (see Form C)
Provide a listing of all like or similar service contracts or Mutually
Agreed Upon Written Agreement (MAWA) with other county
programs to provide services. Include agency name, contact
person, services, contract dates and amounts. If no other contracts,
please state N/A.
SECTION 6 Statement of Assurances (see Form D)
Page 4 of 12
A statement of assurance that your agency is not currently in
violation of any regulatory rules and regulations set forth by the
Pennsylvania Department of Human Services (DHS) that may have
any impact on your agency’s operations;
A statement of assurance that your agency has no conflict of
interest in providing service on behalf of Lackawanna County;
A statement of assurance that your agency is not involved in any
current or pending litigation involving Lackawanna County or any of
its Departments or Authorities;
A statement of the insurances currently held by your agency.
SECTION 7 Additional Information
Include any additional information not specifically required but
deemed important and relevant by the submitting agency.
SECTION 8 Subcontractors
RESPONDENTS SHOULD NOTE THAT ANY AND ALL WORK
INTENDED TO BE SUBCONTRACTED AS PART OF THIS
SUBMITTAL MUST BE ACCOMPANIED BY BACKGROUND
MATERIALS AND REFERENCES FOR PROPOSED
SUBCONTRACTOR(S) NO EXCEPTIONS
8. RESPONSIBILITIES:
The successful Submitter shall have primary responsibility for the following:
*Have knowledge of the Pennsylvania Department of Human Services (DHS) Human
Services Development Fund (HSDF) Instructions and Requirements Supplements.
*Perform initial client eligibility determinations and subsequent eligibility
redeterminations as per the eligibility requirements of the HSDF Instructions and
Requirements.
*Provide service, as defined in the HSDF Instructions and Requirements, to eligible
clients.
*Develop individualized service plans for each client.
*Maintain client files including but not limited to documents pertaining to eligibility
determination, eligibility redetermination, need for service, service plans, type and
Page 5 of 12
This is the opportunity summary page. It provides an overview of this opportunity and a preview of the attached documentation.
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