Pre-Advertisement Notice for Social Media and Customer Feedback Dashboard
| Location: | Georgia |
|---|---|
| Posted: | Mar 27, 2026 |
| Due: | Apr 27, 2026 |
| Agency: | State Government of Georgia |
| Type of Government: | State & Local |
| Category: |
|
| Solicitation No: | PE-66062-NONST-2026-000000342 |
| Publication URL: | To access bid details, please log in. |
| Event ID | Event Title | Government Entity | Start Date (ET) | End Date (ET) |
| PE-66062-NONST-2026-000000342 | Pre-Advertisement Notice for Social Media and Customer Feedback Dashboard | Atlanta, City Of |
Mar 27, 2026 @ 04:16 PM
|
Apr 27, 2026 @ 08:00 AM
|
Start Date: Mar 27, 2026 @ 04:16 PM ET
End Date:
Apr 27, 2026 @ 08:00 AM ET
Description
The City of Atlanta on behalf of the Department of Aviation will shortly undergo a Multi-Step Sealed
Bid process comprised of a prequalification phase as the initial step, followed by an Invitation for Bid
(IFB) towards the procurement of a centralized Social Media and Customer Feedback Dashboard for
the Hartsfield¿Jackson Atlanta International Airport (HJAIA) Customer Experience (CX) Division. The
City¿s expectation is that the solution will aggregate, analyze, and visualize customer sentiment and
engagement data from multiple social and non-social media platforms to enhance insights, identify
service trends, and drive operational improvements. Interested vendors will be prequalified based on
relevant experience, technical capability, compliance with security standards, and solution readiness.
A Pre-Solicitation Conference will be noticed and then held to provide more details and address
questions. Hope to see you there.
| Code | Description |
| 91861 | Smart Technology Consulting Services |
| 96120 | Customer Service Evaluation Services |
| 92056 | Systems and Executive Software, Microcomputer |
| 92045 | Software Maintenance and Support Services |
| 92046 | Software Updating and Upgrading Services |
| 92040 | Programming Services, Computer, Including Mobile Device Applications |
| 92027 | Ecommerce Software Development Services |
| 20853 | Integrated Software, Microcomputer |
| 20841 | Engineering Software, Microcomputer |
| 96258 | Professional Services (Not Otherwise Classified) |
| 95882 | Records Management Services, Including Document Management Services and Technology Integration |
| 91812 | Analytical Predictive Studies and Surveys Consulting |
| 91871 | IT Consulting, (Not Otherwise Classified) |
| 92047 | Support Services, Computer, Includes Computer Warranties |
| 92022 | Data Preparation and Processing Services, Including Bates Coding |
| 92002 | Access Services, Data |
| 92004 | Applications Software, Main Frame Server Systems |
| 20888 | Software, Monitoring, Microcomputer |
| 20882 | Scientific, Statistical, Engineering, Mathematical, and Mapping Software, Including Photogrammetry, |
| 20836 | Data Processing Software, Microcomputer |
| 20837 | Database Software, Microcomputer |
| 20811 | Application Software, (Not Otherwise Classified), Microcomputer |
Alta Urtarte
Aurtarte@atlantaga.gov
470-893-4369
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