Hospital Incident Management System Software Services Amendment 1

Location:	North Carolina
Posted:	Sep 11, 2025
Due:	Sep 15, 2025
Agency:	DEPT OF DEFENSE
Type of Government:	Federal
Category:
Solicitation No:	PANMCC-25-P-0000-016615
Publication URL:	To access bid details, please log in.

Active

Contract Opportunity

Notice ID

PANMCC-25-P-0000-016615

Related Notice

Department/Ind. Agency

DEPT OF DEFENSE

Sub-tier

DEPT OF THE ARMY

Major Command

AMC

Sub Command

ACC

Sub Command 2

MISSION INSTALLATION CONTRACTING COMMAND

Sub Command 3

419TH CSB

Office

W6QM MICC FDO FT BRAGG

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General Information View Changes

Contract Opportunity Type: Combined Synopsis/Solicitation (Updated)
Updated Published Date: Sep 11, 2025 03:34 pm EDT
Original Published Date: Sep 09, 2025 01:17 pm EDT
Updated Date Offers Due: Sep 15, 2025 10:00 am EDT
Original Date Offers Due: Sep 15, 2025 10:00 am EDT
Inactive Policy: 15 days after date offers due
Updated Inactive Date: Sep 30, 2025
Original Inactive Date: Sep 30, 2025
Initiative:
- None

Classification

Original Set Aside:
Product Service Code: 7B22 - IT AND TELECOM - COMPUTE: SERVERS (HARDWARE AND PERPETUAL LICENSE SOFTWARE)
NAICS Code:
- 513210 - Software Publishers
Place of Performance:
NC 28310

USA

Description View Changes

Please see questions and answers below

1. Paragraph 1.12.4. Suggests that "no technician will physically need to work on the software at or on WAMC", however Paragraph 5.5 calls for "in person maintenance support within four (4) hours of notification." Onsite support is not customary for software projects such as this (in favor of skilled, remote 24x7 support); onsite support would add substantial cost, and, based on a review of previous WAMC Incident Management PWS it would appear that this is a new requirement. Would the government consider waiving onsite support requirements in favor of the associated cost savings?

Answer: No onsite support needed

2. "WebEOC" is mentioned in the documents several times - Is the government aware of the sunsetting of support and maintenance for WebEOC 9.x. Currently scheduled for 12/31/2026? Is the government willing to evaluate responses for WebEOC for a shorter period-of-performance (through 12/31/2026)?

Answer: No, they are NOT currently using WEBEOC

3. How many users would you like us to price? We offer packages of 25, 50, and 100 users.

Answer: 300 users

4. We will also need a pricing line for our Cloud Plan as an additional charge to the Incident Management Platform.

Answer: Please add the cost of the cloud plan into your yearly cost.

Hospital Incident Management System Software Services for Womack Army Medical Center, Fort Bragg NC 28310. Please see Attached PWS for description of services.

Attachments/Links

Contact Information View Changes

Contracting Office Address

2175 ROCK MERRITT AVE STOP A
FORT BRAGG , NC 28310-0000
USA

Primary Point of Contact

Ghedi Kambui
ghedi.kambui.civ@army.mil
Phone Number 5208521879

Secondary Point of Contact

Naomi Williams
naomi.r.williams8.civ@army.mil
Phone Number 9106437221

History

Sep 11, 2025 03:34 pm EDTCombined Synopsis/Solicitation (Updated)
Sep 09, 2025 01:17 pm EDT Combined Synopsis/Solicitation (Original)

Hospital Incident Management System Software Services Amendment 1

Related Document

See also