Avaya Phone Switch Maintenance

Location: South Carolina
Posted: Jul 23, 2025
Due: Jul 30, 2025
Agency: DEPT OF DEFENSE
Type of Government: Federal
Category:
  • D - Automatic Data Processing and Telecommunication Services
Solicitation No: HT940625QAvay
Publication URL: To access bid details, please log in.
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Avaya Phone Switch Maintenance
Active
Contract Opportunity
Notice ID
HT940625QAvay
Related Notice
Department/Ind. Agency
DEPT OF DEFENSE
Sub-tier
DEFENSE HEALTH AGENCY (DHA)
Office
DEFENSE HEALTH AGENCY
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General Information
  • Contract Opportunity Type: Combined Synopsis/Solicitation (Original)
  • Original Published Date: Jul 23, 2025 10:42 am EDT
  • Original Date Offers Due: Jul 30, 2025 12:00 pm EDT
  • Inactive Policy: 15 days after date offers due
  • Original Inactive Date: Aug 14, 2025
  • Initiative:
    • None
Classification
  • Original Set Aside:
  • Product Service Code: DA01 - IT AND TELECOM - BUSINESS APPLICATION/APPLICATION DEVELOPMENT SUPPORT SERVICES (LABOR)
  • NAICS Code:
    • 811210 - Electronic and Precision Equipment Repair and Maintenance
  • Place of Performance:
    SC 29902
    USA
Description

Combined Synopsis



This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in FAR Subpart 12.6, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; proposals are not being requested and a written solicitation will not be issued.



The Defense Health Agency Contracting Activity - Healthcare Contracting Division – Southeast (DHACA- HCD- SE) intends to award a firm fixed price, sole source purchase order to Alliance Technology Group LLC located at 7010 Hi Tech Drive, Hanover, MD 21076, United States for LAN-LINE phone switch services, installation and maintenance of the Avaya CM10.2 PBX System. The statutory authority for the sole source procurement of these supplies and services is Federal Acquisition Regulation (FAR) 6.302-1 (c) – Only One Responsible Source and No Other Supplies or Services Will Satisfy Agency Requirements. This notice is not a request for competitive proposals. However, the Government will consider all quotes received prior to the closing date and time of this solicitation. The solicitation number is HT940625QAvay. This announcement is issued as a Request for Quote (RFQ).



The Navy Medical Readiness Training Command (NMRTC) Beaufort, SC has a requirement for a follow-on contract for LAN-LINE phone switch services, installation and maintenance. The Contractor shall configure and install all components to AVAYA Call Manager 10.2 PBX System and provide tier 1 system maintenance with 24/7 coverage and 4-hour parts access for disaster recovery for the AVAYA CM10.2 PBX system. To include all system and equipment components outlined in the attached Performance Work Statement (Attachment A).



Contract Line-Item Structure (CLINS) See Attachment C for full CLIN Structure



Period of Performance:



Base Year 30 September 2025 – 29 September 2026



Option Year 1 30 September 2026 – 29 September 2027



Option Year 2 30 September 2027 – 29 September 2028



Option Year 3 30 September 2028 – 29 September 2029



Option Year 4 30 September 2029 – 29 September 2030



Option Year 5 30 September 2030 – 31 March 2031 (52.217-8 Option to Extend Service)



Place of Performance: Navy Medical Readiness Training Command (NMRTC) Naval Hospital, 1 Pinckney Blvd Beaufort, SC 29902.



Clauses and Provisions: See Attachment C



DPAS: This acquisition is rated under the Defense Priorities and Allocations System (DPAS) as: N/A



Contract Financing: The Government is contemplating a Commercial, Firm Fixed Price (FFP) Contract type for this requirement under the FAR Part 13 Simplified Acquisition Procedures (SAP). In accordance with FAR 32.003, contract financing cannot be provided for this acquisition.



Questions: Regarding this solicitation, questions shall be submitted via email to Contract Specialist, Erin L. Biser, email: erin.l.biser.civ@health.mil no later than 26 July 2025 by 12:00 pm., Eastern Standard Time. Please reference this solicitation number on your correspondence and in the Subject line of your email.



Offers shall be submitted to Contract Specialist, Erin L. Biser, email: erin.l.biser.civ@health.mil and Contracting Officer, Lenore Y. Paseda, email: lenore.y.paseda.civ@health.mil by 30 July 2025 by 12:00pm



Attachment A: Performance Work Statement



Attachment B: Authorized Reseller Agreement- Alliance Technology Group, LLC Sole Source Provider dated 29 May 2025



Attachment C: Combined Synopsis


Attachments/Links
Contact Information
Contracting Office Address
  • HCD SOUTHEAST 7700 ARLINGTON BLVD, ATTN SE DIV
  • FALLS CHURCH , VA 22042
  • USA
Primary Point of Contact
Secondary Point of Contact
History
  • Jul 23, 2025 10:42 am EDTCombined Synopsis/Solicitation (Original)

Related Document

Sep 30, 2025[Justification (Original)] Avaya Phone Switch Maintenance
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