GLOBAL NURSE ADVICE LINE - NEXT GENERATION (GNAL-NG)

Oral presentations are estimated to occur between November 5-7th, 2025. Specific presentation slots will be provided by the Contracting/Acquisition Office. Presenters should be prepared to deliver concise and engaging presentations supported by clear and visually appealing slides. Ensure your Microsoft Teams setup is working correctly before your presentation.

The GNAL-NG is a service available to eligible Military Health System (MHS) beneficiaries. The GNAL-NG contractor provides access to telehealth registered nurses for triage services, self-care advice, and general health inquiries 24 hours a day, 7 days a week. The contractor also provides customer service and care coordination services, including provider locator support, specified Military Medical Treatment Facility (MTF) appointing services including patient demographic verification and updates, Active-Duty Service Member (ADSM) urgent care referral submissions, and customized MTF transfers to support MTF capabilities.