Incarcerated Persons Communications Services (IPCS)

Location: California
Posted: Mar 5, 2026
Due: Apr 10, 2026
Agency: County of San Mateo
Type of Government: State & Local
Category:
  • D - Automatic Data Processing and Telecommunication Services
  • R - Professional, Administrative and Management Support Services
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Project ID:

Title: Incarcerated Persons Communications Services (IPCS)

Addenda: 0

Release Date: 3/5/2026

Due Date: 4/10/2026

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Incarcerated Persons Communications Services (IPCS)
Request for Proposals
Sheriff's Office
Project ID: 2026-RFP-00326
Release Date: Thursday, March 5, 2026
· Due Date: Friday, April 10, 2026 5:00pm
Posted Thursday, March 5, 2026 5:08pm
All dates & times in Pacific Time
Draft Response Events RSVP No Bid35 days, 22 hours, 28 minutes


Post Information

Posted At:Thu, Mar 5, 2026 5:08 PM
Sealed Bid Process:Yes (Bids Sealed / Pricing Sealed)
Private Bid:No
Overview


Summary

The San Mateo County Sheriff's Office Corrections Division operates two jail facilities, the Maguire Correctional Facility and the Maple Street Correctional Center (MSCC). The Corrections Division also operates the Alternative Sentencing Bureau, which includes the Sheriff’s Work Program, Electronic Monitoring and Work Furlough Programs. Through these three operations, the Corrections Division staff serves the Court, other law enforcement agencies, incarcerated persons, incarcerated person’s families, and crime victims by working collaboratively within the judicial system and the community. Our mission is to protect public safety, reduce incarcerated person recidivism, and improve the quality of life of those we serve by operating safe and secure correctional facilities.

The Facility’s staff ensures incarcerated persons:

  • appear in court and complete jail sentences
  • are incarcerated in a manner that provides for their medical, nutritional, hygienic, legal, and spiritual needs
  • receive services designed to provide opportunities to improve their lives, both during and after incarceration, in order to reduce recidivism.

The Sheriff's Office is looking for qualified vendors who can provide a complete Incarcerated Persons Communication System (IPCS) to include:

  • incarcerated persons telephone services in the admissions area and in housing areas.
  • incarcerated persons video communication services (e.g., tablets on the incarcerated person's end), including visitation services, on-site visitation, and privacy booths for attorney, court, and public use, bail proceedings and remote court proceedings,
  • incarcerated persons tablets, including educational, vocational, and entertainment content and services; law library content and services; and mail services,


Timeline

RFP Released:
March 5, 2026
Pre-Proposal Meeting (Non-Mandatory):
March 18, 2026, 10:00am
Teams Meeting
Deadline for Questions, Comments and Contract Exceptions:
March 23, 2026, 5:00pm
Proposal Due Date and Time:
April 10, 2026, 5:00pm
Interviews (tentative):
April 16, 2026
Anticipated Contract Award Date:
May 29, 2026
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