Wayfinding and Signage

The City of Cleveland (“City”), owner and operator of Cleveland Hopkins International Airport (“CLE” or “Airport”), Burke Lakefront Airport (“BKL”) (collectively, the “Airports”), and the North Coast Harbor (“Harbor”), through its Director of the Department of Port Control (“Director”), invites written Statements of Qualifications (“Statement” or “Statements”) from qualified firms with demonstrable expertise and experience in providing comprehensive Wayfinding Services (the “Project”).

These services will support the planning, design, management, and implementation of wayfinding systems for both landside and airside areas of CLE, as required by the various divisions
of the Department of Port Control (“Department”) and as further described in this Request for Qualifications (“RFQ”). The selected firm will provide staff augmentation to the Department and will report to the Assistant Director of Marketing Communications and Guest Experience.

A pre-qualification meeting will be held on Wednesday, January 28, 2026 at 10:00a.m. local time, virtual via Teams , or call in: 1 872 239 6022 Meeting ID 307 328 163#

Although attendance is not mandatory, firms are strongly encouraged to attend.

Interested parties may submit or ask questions pertaining to this Request for Qualifications and the services desired. Questions should be submitted online, in the Q&A section of the OpenGov Platform. Only questions answered publicly via OpenGov will be deemed official.

Submit Proposal: https://procurement.opengov.com/portal/clevelandoh/projects/220103

Opening Date/Time: January 16, 2026
Closing Date/Time: February 26, 4:00pm
Dept/Div: Department of Port Control
Contact: Keith Prawalsky
Contact Email: kprawalsky@clevelandairport.com
Contact Phone: 216-265-6073
Pre-Proposal Meeting: Yes, non-mandatory
Meeting Date/Time: Wednesday, January 28, 2026 at 10:00 am local time
Meeting Location: Virtual via Teams , or call in: 1 872 239 6022 Meeting ID 307 328 163#
Last Day to Submit Provider Questions: February 6, 2026 at 4:00pm
Publish RFQ Answers and Addendum: February 26, 2026