Digital Innovation Platform

Location: Georgia
Posted: Jan 20, 2026
Due: Feb 20, 2026
Agency: City of Sandy Springs
Type of Government: State & Local
Category:
  • D - Automatic Data Processing and Telecommunication Services
  • J - Maintenance, Repair, and Rebuilding of Equipment
Solicitation No: 26-032
Publication URL: To access bid details, please log in.
Project: Digital Innovation Platform
Ref. #: 26-032
Type: RFP
Status:
Open
Open Date: Jan 20th 2026, 2:00 PM EST
Questions Due Date: Feb 5th 2026, 5:00 PM EST
Contact Information: Daniel Ramos, Dramos@sandyspringsga.gov
Close Date: Feb 20th 2026, 2:00 PM EST

Project Description: This solicitation seeks proposals from qualified Offeror(s) (individually or as a team of partners) to provide an integrated and interoperable digital platform that will serve as the City’s next-generation work order, asset management, call center tracking and ticketing interface, ITSM, and customer relationship management (CRM) ecosystem. While a single platform is desirable, the City recognizes the unique nature of this solicitation and that no single software may meet all needs equally. Therefore, Offeror(s) may propose modular or partner solutions, provided that data integration, interoperability, and secure sharing of information are seamlessly achieved across the related systems.


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* Disclaimer: Information regarding bids, requests for proposals (RFPs), or requests for qualifications (RFQs) is provided on this website only for convenience and does not constitute official public notice. Persons wishing to respond to or inquire about bids, RFPs, or RFQs should contact the appropriate government department.