Enterprise Service Management (ESM) Solution

Location:	Alberta
Posted:	Jan 20, 2026
Due:	Feb 6, 2026
Agency:	Government of Alberta
Type of Government:	State & Local
Category:	D - Automatic Data Processing and Telecommunication Services
Solicitation No:	AB-2026-00451
Publication URL:	To access bid details, please log in.

Open & Competitive Opportunity • Request for Proposal

Open

Keyano College

Keyano College is issuing an RFP to evaluate and select an Enterprise Service Management (ESM) solution that will support multiple operational departments, with the ability to expand across the institution. The project will assess available ESM platforms for capabilities such as service catalogue management, workflow automation, ticketing, forms, approvals, asset management, knowledge base, reporting, and integrations. The goal is to implement a modern, scalable, and unified service management system that improves service delivery, reduces manual work, and enhances the experience for students, staff, and stakeholders.

APC Reference # AB-2026-00451

Category Goods

Posting Date • Time Jan 20, 2026 • 3:00 pm (MT)

Closing Date • Time Feb 6, 2026 • 3:00:00 pm (MT)

Region(s) of Delivery Alberta

Express Interest

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