26-1589 - Chat and Live Agent

Location: Alberta
Posted: Jun 25, 2026
Due: Jul 21, 2026
Agency: Government of Alberta
Type of Government: State & Local
Category:
  • D - Automatic Data Processing and Telecommunication Services
Solicitation No: AB-2026-04752
Publication URL: To access bid details, please log in.
Open & Competitive Opportunity • Request for Proposal
Open
City of Calgary
The City is seeking proposals from qualified proponents to provide a robust chat and live agent software solution for its Planning and Development Services department. The goal is to enhance customer service by enabling efficient, real-time communication between residents, businesses, and City staff regarding permitting inquiries and processes. The solution should also offer queue management, call routing, and escalation features, as well as analytics and reporting tools. The City seeks experienced Proponents to supply, implement, and support this solution, with future scalability and integration capabilities as well.
APC Reference # AB-2026-04752
Category Goods
Posting Date • Time Jun 25, 2026 • 1:49 pm (MT)
Closing Date • Time Jul 21, 2026 • 4:00:01 pm (MT)
Region(s) of Delivery Alberta, Calgary
Daily notification on new contract opportunities

With GovernmentContracts, you can:

  • Find more opportunities and win more business
  • Receive daily alerts for all new bid opportunities
  • Get contract opportunities matched to your business
ONE WEEK FREE TRIAL

See also

...Event Notification attached. APC Reference # AB-2025-00702 Category Construction Posting Date * Time ...

Government of Alberta

Bid Due: 6/30/2033

...Basic Information APC Reference # AB-2026-06556 Internal Reference # ECC-26-09 Title Full Stack... ...

Government of Alberta

Bid Due: 10/23/2026

...of Pre-Qualified Vendors for the supply of large mobility equipment for AADL. APC ...

Government of Alberta

Bid Due: 6/30/2028

...such as batteries for AADL. APC Reference # AB-2026-05031 Category Goods Posting Date ...

Government of Alberta

Bid Due: 6/30/2028

* Disclaimer: Information regarding bids, requests for proposals (RFPs), or requests for qualifications (RFQs) is provided on this website only for convenience and does not constitute official public notice. Persons wishing to respond to or inquire about bids, RFPs, or RFQs should contact the appropriate government department.