Request for Proposal (RFP) 1230 Empowering Enrollment: Community Outreach and Application to Increase Safety Net Program Participation

Location: California
Posted: Nov 13, 2025
Due: Dec 12, 2025
Agency: Contra Costa County Employment & Human Services
Type of Government: State & Local
Category:
  • 42 - Fire Fighting, Rescue, and Safety Equipment
  • R - Professional, Administrative and Management Support Services
Publication URL: To access bid details, please log in.
Request for Proposal (RFP) 1230 Empowering Enrollment: Community Outreach and Application to Increase Safety Net Program Participation

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Request for Proposal (RFP) 1230 - Empowering Enrollment: Community Outreach and Application to Increase Safety Net Program Participation

Contra Costa County Employment & Human Services Department (EHSD), Workforce Services Division, is pleased to announce Request for Proposal (RFP) 1230. EHSD is seeking proposals from qualified community-based organizations (CBOs) to support residents of Contra Costa County in applying for and maintaining eligibility for safety net programs (Medi-Cal, CalFresh (SNAP) and CalWORKs (TANF).

In partnership with EHSD, contracted CBOs will receive basic program information to help them accurately inform potentially eligible residents. Additionally, CBOs will connect clients with other available resources, ensuring that Contra Costa County residents are supported in both accessing and maintaining essential benefits.

Grantees will have the opportunity to join a food security partnership/learning community to share lessons learned, community best practices, and client barriers.

This initiative is funded through Measure X and aims to strengthen outreach and enrollment support, ensuring that eligible individuals and families receive critical public assistance benefits.

This RFP is the process by which the County will solicit proposals for the purpose of entering a contract with selected Bidders. Thank you in advance for your efforts in preparing a response.

Please read this entire packet carefully.

Interested parties are invited to attend the recommended Bidders’ Conference scheduled for

Friday, December 5, 2025

Time: 10:00 a.m. to 12:00 p.m. PST

View/Download Bid

Posted: November 13, 2025

Expiration:
Friday December 12th, 2025

Attachment Preview

Contra Costa County
Workforce Services (WFS) Bureau
REQUEST FOR PROPOSALS (RFP) # 1230
Empowering Enrollment: Community Outreach and Application
to Increase Safety Net Program Participation
_____________________________________________________________________
REQUEST FOR PROPOSAL
_____________________________________________________________________
Empowering Enrollment: Community Outreach and Application Assistance
to Increase Safety Net Program Participation
RFP 1230
ISSUE DATE:
PROPOSAL DUE DATE: FRIDAY, DECEMBER 12, 2025 By 5:00PM PST
CONTRA COSTA COUNTY
EMPLOYMENT AND HUMAN SERVICES DEPARTMENT
WORKFORCE SERVICES (WFS) BUREAU
40 DOUGLAS DRIVE
MARTINEZ, CALIFORNIA 94553
Page 1 of 50
RFP 1230
Contra Costa County
Workforce Services (WFS) Bureau
REQUEST FOR PROPOSALS (RFP) # 1230
Empowering Enrollment: Community Outreach and Application
to Increase Safety Net Program Participation
Contra Costa County Employment & Human Services Department (EHSD), Workforce
Services Division, is pleased to announce Request for Proposal (RFP) 1230. EHSD is
seeking proposals from qualified community-based organizations (CBOs) to support residents
of Contra Costa County in applying for and maintaining eligibility for safety net programs
(Medi-Cal, CalFresh (SNAP) and CalWORKs (TANF).
In partnership with EHSD, contracted CBOs will receive basic program information to help
them accurately inform potentially eligible residents. Additionally, CBOs will connect clients
with other available resources, ensuring that Contra Costa County residents are supported in
both accessing and maintaining essential benefits.
Grantees will have the opportunity to join a food security partnership/learning community to
share lessons learned, community best practices, and client barriers.
This initiative is funded through Measure X and aims to strengthen outreach and enrollment
support, ensuring that eligible individuals and families receive critical public assistance benefits.
This RFP is the process by which the County will solicit proposals for the purpose of entering a
contract with selected Bidders. Thank you in advance for your efforts in preparing a response.
Please read this entire packet carefully.
Interested parties are invited to attend the recommended Bidders’ Conference
scheduled for
Friday, December 5, 2025
Time: 10:00 a.m. to 12:00 p.m. PST
Attendance at the Bidder’s Conference is not required for a proposal to be considered.
Organizations interested in attending the virtual Bidder’s Conference must register for
RFP 1230 Empowering Enrollment: Community Outreach and Application
to Increase Safety Net Program Participation
webinar at the following link:
https://attendee.gotowebinar.com/register/2165224719257353567
After registering, you will receive a confirmation email containing information about
how to join the webinar.
Proposal submission is due
by 5:00 PM PST on Friday, December 12, 2025
Page 2 of 50
RFP 1230
Contra Costa County
Workforce Services (WFS) Bureau
REQUEST FOR PROPOSALS (RFP) # 1230
Empowering Enrollment: Community Outreach and Application
to Increase Safety Net Program Participation
Questions about RFP 1230 or the County’s procurement process may be submitted in writing
to contractbid@ehsd.cccounty.us. Questions will be accepted through Friday, December 5,
2025. All comments and inquiries received along with responses will be posted publicly on
Tuesday, December 9, 2025 at: https://ehsd.org/overview/contracting-opportunities/.
Call (925) 608-4969 with any questions about the process for this RFP. Thank you in advance
for your effort in preparing your response.
Page 3 of 50
RFP 1230
Contra Costa County
Workforce Services (WFS) Bureau
REQUEST FOR PROPOSALS (RFP) # 1230
Empowering Enrollment: Community Outreach and Application
to Increase Safety Net Program Participation
TABLE OF CONTENTS
SECTION 1: LEGAL NOTICE .............................................................................................................................. 6
SECTION 2: RFP TIMELINE................................................................................................................................ 7
SECTION 3: REQUEST FOR PROPOSALS INTRODUCTION ............................................................................. 9
3.1 SOLICITATION .................................................................................................................................................. 9
3.2 QUALIFIED BIDDERS ......................................................................................................................................... 9
3.3 SERVICE TYPES AND SERVICE LOCATIONS ....................................................................................................... 10
3.4 ESTIMATED FUNDING...................................................................................................................................... 10
3.5 QUESTIONS AND COMMENTS ........................................................................................................................... 11
3.6 EX PARTE COMMUNICATION ............................................................................................................................ 11
3.7 RIGHT TO AMEND OR CANCEL ......................................................................................................................... 11
3.8 RESTRICTION AND DISCLOSURE....................................................................................................................... 11
SECTION 4: PROGRAM BACKGROUND AND DESCRIPTION......................................................................... 13
4.1 MEASURE X OVERVIEW .................................................................................................................................. 13
4.2 VALUES ........................................................................................................................................................ 13
4.3 EMPOWERING ENROLLMENT PROGRAM OVERVIEW............................................................................................ 13
4.4 SCOPE OF WORK ........................................................................................................................................... 14
SECTION 5: CONTRACT ADMINISTRATION ................................................................................................... 16
5.1 CONTRACT REPORTING, MONITORING AND EVALUATION .................................................................................... 16
5.2 PAYMENT PROVISIONS.................................................................................................................................... 16
SECTION 6: REQUIRED PROPOSAL FORMAT ............................................................................................... 18
6.1 GENERAL SUBMITTAL REQUIREMENTS ............................................................................................................. 18
6.2 FORMATTING REQUIREMENTS.......................................................................................................................... 19
6.3 REQUIRED DOCUMENTS.................................................................................................................................. 20
6.4 PROPOSAL PACKAGE OUTLINE AND CONTENT .................................................................................................. 20
SECTION 7: EVALUATION PROCESS AND CONTRACT AWARD ................................................................... 26
7.1 EVALUATION PROCESS................................................................................................................................... 26
7.2 COMPLIANCE REVIEW..................................................................................................................................... 26
7.3 FISCAL REVIEW ............................................................................................................................................. 26
7.4 BUREAU REVIEW............................................................................................................................................ 28
7.5 SCORING METHODOLOGY ............................................................................................................................... 28
7.6 APPEALS PROCESS........................................................................................................................................ 30
7.7 CONTRACT AWARD AND NEGOTIATIONS ........................................................................................................... 31
7.8 CONTRACT TERMS AND LITIGATION WARRANTY................................................................................................ 31
SECTION 8: CONTRACTING REQUIREMENTS ............................................................................................... 33
8.1 COUNTY CONTRACT REQUIREMENTS ............................................................................................................... 33
8.2 ADDITIONAL REQUIREMENTS ........................................................................................................................... 33
8.3 TYPE OF CONTRACT ....................................................................................................................................... 33
8.4 DISCRIMINATION AND CONFIDENTIALITY ........................................................................................................... 33
8.5 MONITORING, REPORTING AND RECORD KEEPING ............................................................................................. 34
SECTION 9: PROPOSAL CHECKLIST.............................................................................................................. 35
SECTION 10: REQUIRED FORMS ................................................................................................................... 37
10.1 FORM #1: PROPOSAL COVER STATEMENT .................................................................................................... 38
10.2 FORM #2: STATEMENT OF QUALIFICATIONS .................................................................................................. 39
Page 4 of 50
RFP 1230
Contra Costa County
Workforce Services (WFS) Bureau
REQUEST FOR PROPOSALS (RFP) # 1230
Empowering Enrollment: Community Outreach and Application
to Increase Safety Net Program Participation
10.3 FORM #3: GOVERNANCE AND OVERSIGHT STRUCTURE .................................................................................. 41
10.4 FORM #4: PROGRAM BUDGET - BUDGET AND BUDGET NARRATIVE TEMPLATE ................................................. 42
SECTION 11: APPENDICES.............................................................................................................................. 43
11.1 GENERAL CONDITIONS ................................................................................................................................. 43
Page 5 of 50
RFP 1230
This is the opportunity summary page. It provides an overview of this opportunity and a preview of the attached documentation.
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