MyLA311 System Maintenance and Support Services

Location: California
Posted: Jan 13, 2025
Due: Jan 25, 2025
Agency: City of Los Angeles
Type of Government: State & Local
Category:
  • D - Automatic Data Processing and Telecommunication Services
  • J - Maintenance, Repair, and Rebuilding of Equipment
Solicitation No: 219318
Publication URL: To access bid details, please log in.
MyLA311 System Maintenance and Support Services
Status
Stage
Open
Posted
1/13/2025
Bid Due
1/24/2025, 05:00 PM PST
Partner

No
Contact
Organization
City of Los Angeles
Department
Information Technology Agency
Name
Ryan Ellefson
Email
Email ryan.ellefson@lacity.org
Phone
Technical Assistance Deadline
Opportunity ID
Organization
219318
City of Los Angeles
Category
Bid Method
Type
Personal Services
Whole Item
TOS - Task Order Solicitation
Description
The Information Technology Agency is submitting a request to solicit the current list of firms to provide system maintenance and support services for the legacy MyLA311 system during a transition period after the Salesforce system is live.All questions related to this Task Order Solicitation must be submitted by January 17, 2025, at 5:00 PM via the Google Form: https://docs.google.com/forms/d/e/1FAIpQLScNGwhU1LbzpOaEcUElPLzVDAC_cdHfu4_HXtrQaw1KGDwLgg/viewform?usp=pp_url. Responses will be posted on RAMP.Responses to the TOS must be received by January 24, 2025.
Proposal Submission Method
Links
Compliance Document List

Please login to find compliance document list
Prime NAICS Industry
541511: Custom Computer Programming Services Professional, Scientific, and Technical Services
541512: Computer Systems Design Services Professional, Scientific, and Technical Services
541513: Computer Facilities Management Services Professional, Scientific, and Technical Services
541519: Other Computer Related Services Professional, Scientific, and Technical Services
5415: Computer Systems Design and Related Services Professional, Scientific, and Technical Services
54151: Computer Systems Design and Related Services Professional, Scientific, and Technical Services
Sub NAICS Industry
Meetings
Documents
Name Uploaded Size
Task Order Solicitation_ITA_MyLA311_Oracle_ORA_2025_32_001 1/9/2025, 02:37 PM PST 200.6 kB
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* Disclaimer: Information regarding bids, requests for proposals (RFPs), or requests for qualifications (RFQs) is provided on this website only for convenience and does not constitute official public notice. Persons wishing to respond to or inquire about bids, RFPs, or RFQs should contact the appropriate government department.